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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
Technician was on time and professional. Juan explained what he was going to do and what would have to be done if the first procedure did not work. He also stated the price up front. He worked quickly and efficiently. The company sends texts to keep you updated and includes the picture of the tech. Reasonable for a Saturday.
David with Benjamin Franklin Plumbing did an outstanding job fixing a sink leak at one of our renovation properties. He was professional, efficient, and clearly knew exactly what he was doing. The repair was done right the first time, which is critical when we’re on a tight timeline preparing a home for market. At Rapid Close Realty, we work with a lot of trades during our fix-and-flip and cash-offer projects, and David absolutely delivered. Highly recommend Benjamin Franklin Plumbing and will definitely use them again on future properties.
A.J. (Andrew) with Benjamin Franklin conducted a thorough, professional inspection of the plumbing for a home we are buying in Siloam Springs. He provided a comprehensive, understandable explanation of the entire plumbing system from faucets to sewage and gave us a clear analysis of items needing immediate attention, those that can wait, and those that were functioning well. He followed up with a thorough cost analysis and timeline for repairs. A.J. was extremely courteous, trustworthy, and respectful throughout the entire time. He was very patient in answering all of our questions. We did not hesitate to contract with Benjamin Franklin to make the repairs as suggested. Definitely call them!
Alie Joseph did an excellent job fixing my toilet. He was thorough, showed me what was wrong, and even cleaned up after himself! I have already planned future jobs with him. My Papaw built this house in 1979. He always used Benjamin Franklin for his plumbing jobs. He said they were the best and they came back and proved it today. Everyone at the company was excellent. The lady who called me to schedule last night was so friendly. The lady who called me this morning was kind, and Alie was very friendly and kind. He was so knowledgeable about all aspects of home plumbing.
Israel Romero is very friendly and knowledgeable. We had our water heater replaced and he did a great job! I highly recommend Israel and Benjamin Franklin Plumbing!
I received great service. From speaking to someone with setting up appointments to my service tech fixing my issue and keeping me informed of the process step by step. Mat was great!
I had blocked pipes that I was unable to clear. My plumber thoroughly investigated the issue and determined that I had roots growing into the pipes causing blockage. He kept me informed during his investigation, provided me with pictures and clearly explained both what repairs were needed and what my options were. He gave me three prices / options to resolve the issue and there was no “hard sell” at any time. This is a bigger repair than I had hoped for, but I believe I am being treated fairly.
Phenomenal First Experience with Benjamin Franklin Plumbing. The lovely lady in the office was so patient and accommodating for me with my work schedule and some issues that were discovered prior. The tech arrived on time. Was friendly and thorough. He explained everything to us, what was needed, etc. and gave us options. Great experience.
Gustavo Rocha came out to help us with a pipe over the water heater that was leaking. He let us know that it wasn't just the pipe that had issues but the water heater itself (it was 20 years old and we knew it was on its way out). He was such a huge help in explaining everything to us and helping us to make the decision to have it replaced. Gustavo knows his stuff and was so kind and patient with all our questions and concerns. He has many years of experience and is an absolute pleasure to work with. If we ever need a plumber he's who I am calling (at least until he retires). Thank you Gustavo for doing such a wonderful job replacing our filter. The water pressure and heat is a very refreshing change! You are the best!
We had several sewage backups over Christmas, including while we had a house full of company. David Allen arrived quickly due to our emergency situations and fixed each issue, even working with the office to get us the best prices possible. He was knowledgable, sympathetic, and kept us informed. Highly recommend.
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