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Hot water heater went out, called Benjamin Franklin and they came within 30 mins to replace. Technician was super nice and did awesome work in a timely manner. I didn’t think I would get such a quick response but it was great that I did! Would highly recommend Benjamin Franklin Plumbing!
I am thrilled to finally have a faucet and shower that WORKS. The installer was kind and courteous and explained why my current faucet was not functioning properly. I am so grateful for their help, expertise, and service!
Very courteous, knowledgeable and hard working individual. He tells you up front what the job will cost, and then if there are any changes he will let you know those as well. Therefore, you are not surprised by an incredibly inflated bill by someone charging you hourly and dragging the job out. Instead, he looks at the situation and provide you a quote. You know what it will cost up front. Then he gets it done fast and correct the first time!
Best customer service. They did a great job. Same day service to replace my water heater and fix my leaky bath tub. They did have to cut a bigger hole in my ceiling to get the pipe to fit and be up to code. I completely understand they are not a construction company and had to do a little patch work and add some insulation but no big deal I would highly recommend these guys to anyone who is looking to get the job done correctly
Very prompt response to leaking copper pipe problem. Repair work was done well and quickly. Plumber was knowledgable and experienced. He recommended replacing copper pipes with PEX to avoid future leaks and will prepare written estimate by end of day.
