Benjamin Franklin Plumbing® of Augusta Reviews

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    "He did a great job!"
    - Clay Cross
    "Very professional and extremely courteous. Definitely will recommend to friends."
    - George Hughes
    "Called before arrival, polite, professional, Knowledgeable, performed work well."
    - Celia Lewis
    "Best Service. On time fast and good quality."
    - Robert Sparling
    "Dalton was extremely professional, personable, respectful, knowledgeable, and efficient. I highly recommend him for your plumbing needs."
    - Wayne Stein
    "Jordan did an excellent job and kept me informed during the installation of my 3 comfort height toilets. I have used Benjamin Franklin Plumbing in the past for my Water Heater, faucets, and now my ..."
    "The plumber was courteous, friendly, and careful to explain the problem, the repair needed and the costs before beginning the repair. Professional all the way."
    - Diana Russo
    "The plumber was trying to be kind and professional and succeeding. In giving the senior discount he double checked his math. I felt confident we were given a competitive price."
    "Jordan did an awesome job. I would highly recommend him. Thanks."
    "I was extremely impressed with Darren and his apprentice, very professional, polite, and resolved my problems quickly, very informative of my options, on a scale of 1 to 10 these guys are an 11 with a ..."
    - Christopher Vaughan
    "Dalton did a great job unclogging my sink. I have multiple people here cooking for my elderly father who consistently pour grease down the drain. I hope this doesn't happen again."
    - Deborah
    "Very efficient, Very nice, Great Guy! Will recommend him to anyone!"
    "Excellent! Very please very helpful seemed very smart and sharp and would have him back anytime."
    "Wonderful job, Professional, Very Impressed!!"
    - Mrs. Chris Hobbs
    "Jordan is an outstanding representative of your company. His maturity, knowledge, and professionalism exceed what I would expect of a person his age."
    - Carl Graybeal
    "Rick was absolutely amazing. There was a leak coming from a pipe at the water meter. He came earlier then expected, gave a great price, and completed the job the same day."
    - Dezmen Wesbey
    "Rison was the best plumber/technician we've had! I've tried Roto Rooter and other routes but this has been the best! Explained, direct and fair services. Ill ask for him again when we need any other ..."
    - Marina Lane
    "Absolutely great! Perfect Gentleman, Did a great job!!"
    "We are grateful for the professionalism of both of our plumbers. Very Friendly! Thank You."
    - Linda Winslow
    "Very wonderful folks. Took care of the issue after identifying the problem. Definitely would recommend their services."
    - Jordan Riley
    "My toilet was rocking... not a food feeling. Ricky O'Sheilds was the technician who assessed, repaired, and cleaned up. He was through and professional. How much I appreciate his work! It looks like ..."
    - Vivian Easler
    "Benjamin Franklin responded to our request for service the morning after we called and left a message(the evening before). Notified us that a plumber would be sent earlier than the scheduled ..."
    - Mark S
    "Gave us a 5 Star Google Review"
    - Christy Cromie
    "I called them the Friday after Thanksgiving, and was very happy when they sent Dalton out that same afternoon. He had to do some pretty involved outside work on the pipes, but he was able to get it ..."
    - Cathy Kirby
    "Very professional and extremely courteous. Definitely will recommend to friends."
    - Walter Allen
    "He was efficient he actually came hours earlier so that was wonderful for us he gave us an estimate we said do the job and he was very cordial young man would like to use him again for our next job ..."
    - Rita
    "Excellent and outstanding job!"
    "Darren did a great job. Very kind, efficient, knowledgeable. Did a wonderful job. Very nice young man."
    - Tom Velky
    "Dalton deserves 5 stars. He went above and beyond what was needed. Overcame the obstacles in his way and stayed positive and polite. He was just wonderful. I will request him next time I need help. He ..."
    "He knew exactly what was wrong"
    - Cynthia Hill
    "Was pleased with the work that was done. Mr. Cooper and his helper were friendly and very professional. My issues was repaired."
    - Donald Blessing Sr
    "Jordan quickly diagnosed toilet leak due to a crack in the tank. He installed new customer supplied toilet and also replaced misaligned flange. He was courteous, performed quality work, and cleaned up ..."
    - Russell Shade
    "Gave a 5 star Goggle review"
    "Dalton was a very sweet young man. I have saved your number and will use you all for any more plumbing issues and will be happy to have Dalton Back."
    "Dalton was awesome! Diagnosed problem in less than 5 minutes, gave estimate and repaired."
    "Dalton did a great job. He was so nice and very professional. If I had another problem I would call on him."
    - Helen
    "Very Knowledgeable, courteous, and professional. Great Job Darren!"
    - Roger
    "Will use again if needed" "Will use again if needed"
    - Mr. John Simurda
    "Highly recommend." "Kevin was great! He took the time to make sure everything was done correctly. Highly recommend."
    "Dalton was extremely knowledgeable and professional! Exceptional attention to detail, absolutely great service!"
    - Allen E.
    "Dalton was very helpful, professional and knowledgeable, would definitely use him again if another problem"
    - Jedidiah
    "Dalton was a very nice man. Appreciated this young man and will call on him again."
    "Thank you for the excellent job your company did at my house yesterday. The technician Dalton and Matt worked tirelessly in the rain and extreme cold. They were very respectful to me. Again, thank you ..."
    - Becky
    "Kevin went above and beyond to get the job done. He was very kind and did a great job."
    - Laura
    "Prompt, Clear Communication"
    - Erica
    "Polite, good work, dependable"
    "On time, professional, friendly, and courteous."
    "Darren was exceptional, outgoing, friendly, and knowledgeable. Couldn't ask for better service."
    - Hollis R.
    "I've used Benjamin Franklin on a couple of occasions and each time I have been thoroughly impressed."
    - Christopher J.
    "First of all, the young lady who answered the phone in the office, Crystal, made my appointment and was extremely polite. She told me at 2:45 pm they would be at my house between 4 pm-8 pm and she ..."
    "Your crew was very efficient and very pleasant to work with!!"
    "5 Star Google Review"
    - Becky D.
    "Every time I call the office, Crystal Listens and is so kind. Her voice is such a comfort to me. Ken is great. He worked do hard to solve my problem and never stopped. There is no better company than ..."
    - Lisa W.
    "Thank You! Jamie was awesome and we will always use you guys and recommend you to everyone. I have been having a hard time finding a good company and Jamie answered all of my questions. When he left I ..."
    - Rachel & Aiken
    "Thank you to Jamie and Benjamin Franklin plumbing. They responded quickly to my call about a leaking water heater and completed the job the same day, they were very professional, friendly, and did a ..."
    "Lloyd and helper Brent did a wonderful job. I've been using another company for years but never again. I like the way you all do business and I'll never use another company again."
    - Mr. Lewis Jones
    "We have used Jamie for four projects. Each one handled perfectly and we would consider going anywhere else for our plumbing needs. We are very pleased with the company, the service, and the profession ..."
    - Mr. Frank and Darlene G.
    "Gray water was backing up into our sink. We called Benjamin Franklin, requesting emergency service. Jamie showed up 30 minutes later. Extremely personable, professional, and knowledgeable. He quickly ..."
    - Ms. Janet J
    "5 star Google Review"
    - Charles T.
    "Ken did a wonderful job. He explained everything to me and worked really hard. I will call him out again."
    - Nancy B.
    "Ken, was on time, professional and quick."
    - Rebecca S.
    "High quality work" "We have used Jamie for four projects, Each one was handled perfectly and we would not consider going anywhere else for our plumbing needs. We were very pleased with the company, the service, and the p ..."
    - Frank and Darleen Graham
    "Lloyd was very helpful! Well done!"
    - Nathan Bollinger-Evans
    "Jamie was very quick with the fix on my family's water heater. A+ service and reasonable prices."
    - Jackson R.
    "Very Professional!"
    "Very nice young man came and fixed the problem. Can't say enough good things about this company"
    - Linda W.
    "Matthew was awesome! He arrived on time, assessed all the work to be performed, provided a quote and obtained the necessary supplies to perform the work effectively, efficiently, and in a polite ..."
    - Kim K.
    "Ken helped me out today. Our garbage disposal was leaking straight from the bottom, so I knew it needed to be replaced. He was very quick and efficient, I'm glad I got the work done and that he was ..."
    - Kasey C.
    "Jamie did a great job fixing my plumbing problems. I am well satisfied with his work!!! Will recommend Jamie to Everyone!"
    - Linda W.
    "Gave a 5 Star Review!"
    - Nathan C.
    "Had an unknown smell in bathroom early in the morning, turned out to be toilet issue which allowed sewer gas to seep into room. BF pulled toilet and replaced wax ring fixing the issue. Arrived on ..."
    - Tracy L.
    "Matthew got the job done! He was very professional and knowledgeable about his work. Thank you so much."
    "Darren completed an excellent job to replace a section of a residential sewer line at our home. He has a great attitude, is very professional, and promotes the concept of good customer service. We ..."
    "We booked a call for Sunday and called her back Saturday. Crystal made me smile. Thankful that Darren came out because every thing happens after 5pm or on the weekends. I want you to know how thankful ..."
    - Andrea T.
    "Darren is the sweetest and bestest! Monica is so sweet. Crystal is cute as a button. Just amazed with the shower head. Brent is learning and doing a good job"
    "Excellent!"
    - Sallyanne B.
    "Work was excellent! Didn't waste time. Very Pleasant young man!"
    "Darren did a SUPER, SUPER job. I am very happy with the work and the price is excellent."
    - Eric B.
    "Gave a 5 Star Review."
    "Great Job and Outstanding Worker."
    "Needed a pressure regulator valve. Called most plumbers listed, but no one would come out as soon as I needed. Jamie cme out and did a great job with my request. He was polite, professional, nd ..."
    "Best Service ever received" "Your technician Ken was the most professional and knowledgeable plumber that we have ever experienced. We will never use another company other Benjamin Franklin and will always ask for Ken in the ..."
    - Savanna W
    "Always a great job" "Thank you Mathew. Can’t think of anyone else I’d rather have trouble shooting our plumbing issues."
    - Joann Biro
    "Jamie did a great job! Satisfaction with his work."
    - John P.
    "Gave a 5-star Google Review"
    - Rick C.
    "Scored 5 star review!"
    "Jamie did a great job! Very professional and helpful."
    "Always does a courtesy call and always on time, professional and up front about costs! Thank you!"
    - Lavonnda B.
    "Old Fashioned Service" "Darrin was a superior technician able to assess a problem and apply the correct fix. This was a mannered, courteous visit! Kudos to him and Ben Franklin!"
    - John Claya
    "Darrin did a wonderful job!! Every technician we ever had out to our house has been very polite and really nice men."
    "Punctual,professional, and fair price...very pleasant young man..." "Darren arrived on time with a smile on his face. He assessed the situation, and let me know upfront what the charge would be. I had a water filter stuck in my garbage disposal. He got it out!! ..."
    - Cheryl S.
    "Johnny arrived during the appointment window and worked diligently on a difficult repair late into the evening. Very professional and committed to quality. I highly recommend him and the Benjamin ..."
    "Matthew did a wonderful job, did not leave a mess, and really impressed me with his knowledge, skills and wonderful calming personality."
    - Ms. Yvonne H.
    "Amazing service! Will be using in the future if we ever need plumbing!!"
    - Ms. Bria W.
    "I have used this company a few times for primary and rental properties. Tyler is amazing!! He's prompt and very knowledgeable, I would highly recommend this company."

    I have used this company a few times for primary and rental properties. Tyler is amazing!! He's prompt and very knowledgeable, I would highly recommend this company.  

    - Ms. Porsha Brown
    "Besides, Darren, the young lady in the office, Crystal was very helpful, extremely nice, listened to my situation, and was able to get someone by my house quickly to resolve my problem."
    Besides, Darren, the young lady in the office, Crystal was very helpful, extremely nice, listened to my situation, and was able to get someone by my house quickly to resolve my problem. Thank You,
    - Steve Martinez
    "Exceptional" "Darren was exceptional! Very professional with great customer care! He did a great job and we will always use him going forward with any plumbing needs we have."
    "Very professional and efficient" "John and the trainee arrived when scheduled and with phone call and text announcements of arrival. They set to work, found the problem. John was explaining the problem, its cause and the solution. ..."
    - Rosanne
    "Great!"
    Very timely in response and the technician was very nice and had a great customer service.
    - Lee S.
    "Great quality work" "Very Professional. Willing to answer all my questions and explained things very well. Great quality work."
    - Ben W.
    "On time service call on Christmas Eve."
    - Douglas
    "Very nice, quick response, fast service. Polite young man."
    "Darren seemed knowledgeable and recommended a fix that was less costly than expected. Job completed in a very short and at a reasonable price. Would use this contractor again for my plumbing needs."
    - Don M.
    "I can always depend on Benjamin Franklin Plumbing to do the job right. They are prompt and knowledgeable. Excellent work."
    - Dana W.

    Tyler did a great job removing the old shut off valves in my bathroom, adding on an extension for one pipe, and installing the new shut off valves. I would gladly use him for any future plumbing jobs and recommend him to others.

    Great Job!
    - Kenneth
    "Very pleased with Jamie!"
    Very pleased with Jamie he was slammed packed and still wanted to help us. It's hard to find people like him!
    - Jason
    Indeed, Darren completed an excellent job to replace a section of a residential sewer line at our home. He has a great attitude, is very professional, and promotes the concept of good customer service. We highly recommend him for any plumbing!
    - Joe
    "Wonderful Experience" "Very Prompt and courteous. Micki was wonderful and knowledgeable. She explained everything in a way that I could understand. She was just so sweet and eased my mind. A definite asset to your company."
    - Linda M Strong
    "Great experience" "I was very happy with my first experience with Benjamin Franklin Plumbing even though it was under an emergency type situation. I wanted to let you know that Micki was extremely helpful, and made me ..."
    - Linda S.
    - Larry B.
    - Catherine Y.
    "Great service. Very pleased with job done and the repair person was very efficient and professional."
    - Ms. Lynn S.
    "From the office worker that took my call to the tech that did the work I cannot praise them enough!! They both went above and beyond what was expected of them."
    "Came out same day, answered all our questions, resolved and repaired the issue and cleaned up after themselves. Micki was very knowledgeable and took the time to explain and show us everything."
    - Mr. Harry G.
    "Pipe in cement slab leaking and bubbling laminate floor. I called Benjamin Franklin Plumbing and Crystal very patiently listened and gave me options. I called back in a few minutes and she scheduled ..."
    - Mrs. Norma T.
    "Exceptional! Explained what he was going to do and was in and out in not time. Would definitely recommend your company to anyone."
    "Jared was pleasant and knowledgeable."
    - Ms. Stephanie T.
    "Very professional and prompt and let you know upfront what needs to be done. Will use them in the future and highly recommend them."
    - Mrs. Carolyn H.
    "Tyler did a wonderful job, he was polite, courteous, and clean as can be. He knew everything about products he was telling me about."
    "Gave a Perfect 10 Score."
    - Patti H.
    "Found leak and pointed out problem with the city water box needing attention which delayed my water line repair. Johnny was very professional, honest, and quick to diagnose issue needing repair! Once ..."
    - Jason
    "Called and they sent a tech, Tyler, out within an hour. Came back the following week with materials and finished the job. Great staff and manager who came out to make sure work was done right."
    - Mr. Victor L.
    "Micki did an absolute great job. Very knowledgeable, courteous, and professional. Great Job!"
    - Mr. Harlen W.
    "Great job and outstanding worker."
    - Mr. Reginald S.
    "Expert, professional, honest, and affordable" "I've used this company for 20 years, since back when they were Owens Plumbing. EVERY job they ever did for me was perfect, no need for any callbacks ever, and their prices are very fair. I totally ..."
    - pamela muraca
    "After finding an emergency leak in my house I was able to get same day service. The plumber Jamie Corley was incredibly professional and walked me through what was wrong and why. We will be asking for ..."
    - Mr. Zachary L.
    "Very professional and extremely courteous. Definitely will recommend to friends."
    - Mr. Walter A.
    "Quick appointments, reasonable priced and professional! Highly recommend."
    - Mrs. Elena M.
    "Professional, polite, up front about cost. No hidden fees. I’d use them again. Done in a timely manner."
    - Mr. Brock P.
    "John was very professional."
    - Mr. Billy C.
    "Gave a 5 star review on Google."
    - Mr. Bruce T.
    "Gave a 5 star review on Google."
    - Mrs. Barbara H.
    "Benjamin Franklin Plumbing does a great job and you know the cost before they begin work. Can’t beat that!"
    - Mrs. Connie M.
    "Tyler and the Benjamin Franklin staff were fast, friendly, courteous, and reasonably priced."
    - Ms. Rita M.
    "Jamie is always ready to get down to what needs to be done. He keeps me informed about what he will do. He is kind and courteous with a hint of humor. I always ask for him because I know he will do ..."
    "Professional, punctual, reasonable cost" "I had a problem with leakage around my outside faucet and off valve to my house. Jamie came, explained the cost and did an excellent job. I strongly recommend Benjamin Franklin Plumbing."
    - Janet E.
    "Darren Skelton of Benjamin Franklin Plumbing was great!! He knew the things I needed and did a great job with my repairs!! He also was able to keep me informed of what was going on like a true ..."
    - Mark R.
    "VERY REASONABLE COMPETITIVE PRICES" "BEN FRANKLIN PLUMBING IS A COMPANY BASED ON SATISFIED CUSTOMERS, IMPECCABLE CREDENTIALS, PROFESSIONALISM, SERVICE, AND GETTING THE JOB DONE RIGHT WITH INTEGRITY. I HAD AN UNUSUAL PLUMBING ..."
    - GLENDA SERAFIN
    "Scored a Perfect 10."
    Scored a Perfect 10.
    - Sandra Bragg
    "Always on time and always do a great job."
    Always on time and always do a great job.
    - Donald Dodson
    "I am well pleased with the work."
    They were very professional and pleasant. I am well pleased with the work.
    - Bill Long
    "A Job well done."
    They were very professional in doing the job, and very polite and knowledgeable. A Job well done.
    - Laureta Reynolds
    "They did a great job."
    They did a great job. They were awesome and cleaned real good.
    - Celia Black
    "Thank you to him and the company."
    My husband and I are so thrilled with the work Drew has done. He really did a great job and in just two days accomplished what we have been worrying with for three weeks. Thank you to him and the company.
    "I am very pleased. He was very polite and I am well satisfied."
    I am very pleased. He was very polite and I am well satisfied.
    - Evelyn Clark
    "Great job of troubleshooting and very helpful."
    Great job of troubleshooting and very helpful.
    - Nick Nichols
    "I would and definitely will recommend them to everyone."
    I was able to make an appointment on the same day I called. They called before they came, were on time, and explained all the cost before the work began. I would and definitely will recommend them to everyone.
    - Jamie Gallagher
    "Johnny knows what he is doing."
    Johnny knows what he is doing. Got under there and fixed it. I am very impressed with him. He had a hard job in a tight place and made it look easy. Please tell higher up he is a keeper!
    - Wesley Bodie
    "Technician very polite and professional."
    Technician very polite and professional. Timely repairs done at published prices. Have always used Ben Franklin for my plumbing needs and I am never disappointed.
    "Our tech was very nice and fixed our problem quickly."
    I received immediate service with my plumbing emergency. Our tech was very nice and fixed our problem quickly.
    - Moss Samulian
    "Pleasant and professional services techs."
    Able to provide services quickly when needed. Pleasant and professional services techs.
    - Jeff Rankin
    "We had an emergency and they took care of it within hours. Thanks again."
    We had an emergency and they took care of it within hours. Thanks again.
    - Mary Riley
    "Fast, Efficient service, excellent customer service. Service Tech extremely kind and courteous!"
    Fast, Efficient service, excellent customer service. Service Tech extremely kind and courteous!
    "They fixed it in a timely hour and did a neat job very friendly quys."
    They fixed it in a timely hour and did a neat job very friendly quys.
    - Betty Bunch
    "Really appreciate how he treated me. He also did a really good job!!!"
    Really appreciate how he treated me. He also did a really good job!!!
    - Mathew Travis
    "Drew was excellent and was efficient."
    Drew was excellent and was efficient. Anytime I need to have any plumbing work done I will call and ask for Drew. We sure are lucky to have Drew working for us.
    "They do high quality and strive to make us 100% happy and satisfaction."
    We have used them for 5+ years. When we had questions regarding work done, they walked us through everything to all was and is right. They do high quality and strive to make us 100% happy and satisfaction.
    - Kay Weimer
    "We appreciate that he is professional and courteous."
    We just love Darren he is good and courteous and real good man. We appreciate that he is professional and courteous.
    "Drew did an outstanding job on cleaning out drain, he was prompt "A" rating job."
    Drew did an outstanding job on cleaning out drain, he was prompt "A" rating job.
    - Gary Swanson
    "We really liked Darren, he did a great job."
    We really liked Darren, he did a great job. He was able to fix the problem. Very friendly and knew what he was doing. I have used other plumbing companies and this the first that we liked.
    "My serviceman was Johnny and he was great."
    My serviceman was Johnny and he was great. Did an excellent job installing my bathroom plumbing, very reasonable price and fast.
    - Eric Shealy
    "Prompt response, quick installation, same afternoon, no wait, operational water heater."
    Prompt response, quick installation, same afternoon, no wait, operational water heater.
    "Knowledgeable and friendly staff."
    Quick response time. Knowledgeable and friendly staff. Darren did a great job and took his time. Appreciate his hard work.
    - Andrew Everett
    "I will recommend your company to all friends and neighbors."
    I am very happy with the service I received from your company and the technician was very professional and knowledgeable of my situation and he gave me direct feedback. I will recommend your company to all friends and neighbors.
    - Tommy Barggs
    "Fast service, friendly, fixed the problem as soon as it was found."
    Fast service, friendly, fixed the problem as soon as it was found.
    "There when I needed them 24/7 service."
    There when I needed them 24/7 service.
    - Shelia Hunt
    "Micki was prompt and super courteous."
    Micki was prompt and super courteous. Even when she had to return and resolve and issue a second time she was great. Price is fair and I will recommend your company.
    - Sherry West
    "Scored a Perfect 10."
    Scored a Perfect 10.
    - Ginger Ayers
    "Fast and friendly service"
    Fast and friendly service, willing to work with me on the price.
    "Great and timely service."
    Great and timely service.
    "Well mannered technicians."
    I have used Benjamin Franklin before, and I found out how professional and how they clean up after their job is complete. Well mannered technicians.
    - Janice Dye
    "Jamie is the greatest young guy"
    Jamie is the greatest young guy. Jamie should be employee of the month along with Monica she made me smile and feel happy.
    - Pete Schadek
    "Very knowledgeable, on time, job well done."
    Very knowledgeable, on time, job well done.
    "Scored a Perfect 10."
    Scored a Perfect 10.
    "Excellent and fast service."
    Excellent and fast service.
    "Scored a Perfect 10."
    Scored a Perfect 10.
    - Deloris
    "Scored a Perfect 10."
    Scored a Perfect 10.
    - Stacie
    "The work was performed to our satisfaction."
    Your service representative was polite, friendly, professional and thorough. The work was performed to our satisfaction.
    "They were very professional."
    They were very professional.
    - Dollie
    "Your tech was top notch and fantastic."
    Your tech was top notch and fantastic. Explain fully all aspects of the job. The only thing is that you are really pricey but you were the only game in town in an emergency and I do thank you.
    - Ron
    "Their work is good."
    They work with your schedule in setting up an appointment. Also they show up when they say they will, plus giving you a call when they are on the way. Their work is good.
    "We appreciated the skill, kindness, and ability of Jamie."
    We appreciated the skill, kindness, and ability of Jamie. He answered our call on a late Friday about our water heater. He was here the next day with a tankless water heater and worked until it was up and running.
    - Dave
    "I will recommend and use again."
    I will recommend and use again.
    - Sharin
    "The Techs are kind, knowledgeable, prompt, efficient, and up front with you regarding the problem and pricing."
    The Techs are kind, knowledgeable, prompt, efficient, and up front with you regarding the problem and pricing.
    - Ms. Linda
    "Micki was very friendly, quick and efficient."
    Micki was very friendly, quick and efficient. I had a very pleasant service experience.
    "Excellent replacement/repair work."
    Excellent replacement/repair work. Know his business well. Explained everything to me. Should highly recommend/
    - Bill Fowler
    "Prompt-technicians does not waste time. technician is courteous."
    Prompt-technicians does not waste time. technician is courteous.
    "Polite technician, explained everything to me."
    Polite technician, explained everything to me.
    - Mr. Jenkins
    "We called and our water heater was replaced same day."
    Referred to Benjamin Franklin by a family member who was pleased with service received. We called and our water heater was replaced same day.
    "Very Good service. Great Job, well satisfied."
    Very Good service. Great Job, well satisfied.
    - David Redd
    "We like Martin, very professional."
    We like Martin, very professional.
    "Friendly, Respectful, caring representative."
    Friendly, Respectful, caring representative. takes the time to educate the customer. Not offended by questions asked. A professional.
    - Linda Roach
    "Benjamin Franklin service guy knew exactly what was wrong."
    Benjamin Franklin service guy knew exactly what was wrong.
    - Cynthia Hill
    "Jamie did a great job. Lloyd and Mike all did a great job with cleaning up too."
    Jamie did a great job. Lloyd and Mike all did a great job with cleaning up too. Mike and Lloyd outside and Jamie on the inside of the house.
    - Mr. and Mrs. Redd
    "Service was excellent but the cost for service seems very high."
    Service was excellent but the cost for service seems very high.
    "Very prompt service at a reasonable price. Problem was quickly located and repaired! Thank You!"
    - Leslie Clark
    "Staff always address the issues and make necessary repairs for all my tenants."
    Staff always address the issues and make necessary repairs for all my tenants.
    - Mr. Douglas Gantt
    "Mike is very nice and sociable. Did an excellent job."
    Mike is very nice and sociable. Did an excellent job. Put my shrubs back how he found them.
    "Your Technician, Johnny, did everything in a very professional manner."
    Your Technician, Johnny, did everything in a very professional manner. I had a new hot water heater in one day and it is working fine. Thank You.
    "Lloyd went beyond the call of duty and did a great job." "Lloyd went beyond the call of duty and did a great job. I know who to call the next time I need service. He made me proud."
    - Vernon Smith
    "Micki did a great job and was very professional."
    Micki did a great job and was very professional.
    - Tom Velky
    "We gave them a perfect score 10."
    We gave them a perfect score 10.
    "Thank you for the prompt same day service. I finally know what a hot shower feels like."
    Thank you for the prompt same day service. I finally know what a hot shower feels like. I have given 3 people in my neighborhood your number. Thank You.
    - Leomie Petoia
    "Outstanding service."
    Outstanding service.
    - Stephen Robinson
    "Tech was very knowledgeable and timely to the appointment."
    Tech was very knowledgeable and timely to the appointment.
    - Richard Mabray
    "Jamie did an excellent job and I will utilize you in the future."
    Jamie did an excellent job and I will utilize you in the future.
    - Hayward Thompson
    "Martin is pleasant, courteous..A capable plumber, excellent in service. Thank you Martin."
    Martin is pleasant, courteous..A capable plumber, excellent in service. Thank you Martin.
    - Tik and Louise Goei
    "Very Friendly and professional. Very willing to be as helpful as possible. Very understanding, nice person."
    Very Friendly and professional. Very willing to be as helpful as possible. Very understanding, nice person.
    - Jim Kocsis
    "Thank you for sending Martin he did a wonderful job for me."
    Thank you for sending Martin he did a wonderful job for me. He is nice and explained things to me. I am telling all my friends about you guys also the girls in the office is so sweet too.
    - Janet Brannon
    "Servicemen were very gracious and polite. I have used Ben Franklin Plumbing for years now, I have been extremely pleased with the service I have obtained Thank You!"
    "Arrived ahead of time. Work was done and explained very well"
    Arrived ahead of time. Work was done and explained very well.
    - Richard Megginson
    "Very good service and knowledgeable technicians."
    Very good service and knowledgeable technicians.
    - Mrs. Wright-Evans
    "Prompt and courteous, same individual as before which was nice, he knew our system and how to fix it."
    Prompt and courteous, same individual as before which was nice, he knew our system and how to fix it.
    - Kim Burns-Martinez
    "The whole project was a good experience, I cant remember the plumbers name but want to give him a big plus- so nice."
    The whole project was a good experience, I cant remember the plumbers name but want to give him a big plus- so nice.
    - Mr. Barry Edlund
    "After meeting Jamie in my home, I was comfortable in hiring him to do the job."
    I spoke with a few companies on the phone, but after meeting Jamie in my home, I was comfortable in hiring him to do the job. He had a tank already in his truck and within a very short time he had the job completed.
    - Scott Hinton-Evans
    "Professionalism and timeliness; Friendly and courteous."
    Professionalism and timeliness; Friendly and courteous.
    - Larry Brown
    "Absolutely best service!"
    Absolutely best service!! Did not beat around the bush work with integrity!!! Will be using this service again in the near future.
    - Josephine Friscia
    "Fast response. Did the job well."
    Fast response. Did the job well.
    - Barbara Bono
    "Quick response, courteous and problem solved on one visit."
    Quick response, courteous and problem solved on one visit. Cost were discussed upfront without any surprises. Thanks!
    - Rhonda Burgess-Aiken
    "Excellent service!"
    Excellent service!
    - Eugenia Ryans
    "I give you a 10 because you all have good customer skills."
    I give you a 10 because you all have good customer skills. You helped me by working me in on the tail of my neighbor. Also, you give senior discounts!
    "I'm really impressed with these guys"
    I'm really impressed with these guys, Jamie and Scott's, work. Especially Scott -he worked really hard.
    "Very satisfied with the work that was done."
    Very satisfied with the work that was done. Lloyd was very professional.
    "Great service and on time."
    Great service and on time.
    "Very helpful on time explained everything courteous."
    Very helpful on time explained everything courteous.
    "The tech was knowledgeable, courteous, and valued my time."
    The tech was knowledgeable, courteous, and valued my time.
    "I felt like the service was great."
    I felt like the service was great. Your technician was pleasant and knowledgeable. So far the repair works and he gave me a range of pricing options.
    "Great service always!"
    Great service always!
    "Theadore is such a wonderful person."
    Theadore is such a wonderful person. I appreciate him so much. You have a great we have had wonderful service from Benjamin Franklin every time we have to call. Always prompt and effective your employee Theadore does wonderful service.
    "Service was fast- complete professional. I would call you again if something happened again. Thank You."
    - Tina Corujo
    "Drew made me smile." "Drew made me smile. He was very courteous and did a very good job and gave an explanation of what was going on and what needed to be done."
    "Drew is a very nice man."
    Drew is a very nice man. I will use you from now on because of him.
    - Janet Cofer
    "Very nice and considerate man."
    He fixed the problems and let me know what it would be. Very nice and considerate man. If I have any other problems I will call again.
    - Sandra Cliett
    "On time, organized, knowledgeable, personal appearance and vehicles appearance were good!"
    On time, organized, knowledgeable, personal appearance and vehicles appearance were good! Answered questions.
    "They did not stop working until the job was finished."
    Wonderful employees came to my rescue! They did not stop working until the job was finished. I recommend you to friends and definitely I'll call again when I need your service!
    "We had no problems - great service."
    We had no problems - great service.
    - Bruce Chavis
    "Martin did a fantastic job, its hard to put into words how he worked."
    Martin did a fantastic job, its hard to put into words how he worked. He was complete and did a fine job.
    - John Alonzo
    "Very professional, explained work, did a great job."
    Very professional, explained work, did a great job.
    - Sharon Huff
    "You came when we needed you most!"
    You came when we needed you most!
    "Very satisfied with work done and worker, neat clean job."
    Very satisfied with work done and worker, neat clean job.
    - Mrs. Socrates
    "Excellent customer service."
    Courteous and went out of his way to please. Excellent customer service.
    "Timely, Efficient, and professional."
    Timely, Efficient, and professional.
    "The technician and office staff were highly professional and the water heater repair work was completed as requested."
    The technician and office staff were highly professional and the water heater repair work was completed as requested.
    - Steven Roschelle
    "Arrived on time, very professional, explained things well."
    Arrived on time, very professional, explained things well.
    "Martin did a good job, such a good job, very good job handling things."
    Martin did a good job, such a good job, very good job handling things. He was very prompt and professional. You could tell hes been doing this for awhile. I will definitely call martin back when I need to.
    "The service guy was very professional and informative."
    "Martin did an amazing job."
    Martin did an amazing job.
    "Prompt, Professional technician, Quality of work, knowledge of technician, friendly."
    Prompt, Professional technician, Quality of work, knowledge of technician, friendly.
    "I will recommend Benjamin Franklin Plumbing to my friends and family."
    I will recommend Benjamin Franklin Plumbing to my friends and family, but will tell them to ask only for "Martin" who is honest and so hardworking.
    - Mr. and Mrs. Hadley
    "I really appreciated the customer satisfaction on emphasis."
    Real happy with the service and promptness. Will be dealing with us in the future. Very Happy. I really appreciated the customer satisfaction on emphasis.
    - Calvin Jessie
    "Great Job Always!"
    Theadore is great. I have had him do several jobs for and would not want anyone else! Great Job Always!
    - Kent Pearson
    "You were the only plumber to respond to our after hours emergency."
    You were the only plumber to respond to our after hours emergency. Your employee went above the call of duty and spent several hours in getting us all fixed up. Kudos to him!
    - Mr. and Mrs. Bob McClearen
    "Good workers and good work."
    The two you sent knew what to do and did it quickly and very satisfactorily to me. Good workers and good work.
    "Martin gave excellent service."
    Martin gave excellent service.
    "Martin is great. Angela always makes me smile."
    Martin is great. Angela always makes me smile.
    - James Harrison
    "I will recommend Benjamin Franklin Plumbing and will use them again."
    The technician was very courteous. He explained everything in detail and was very helpful in explaining what was wrong. I will recommend Benjamin Franklin Plumbing and will use them again.
    "The service was excellent and I would highly recommend Ben Franklin Pluming."
    I called Benjmain Franklin Plumbing in the late afternoon and they were able to schedule a plumber that very day to help. The service was excellent and I would highly recommend Ben Franklin Pluming. Thanks.
    - Fran Jagoditsch
    "There when you need them."
    There when you need them.
    - Anonymous
    "Very please with the quality of work done and Johnny, the Benjamin Franklin Plumbing representative who did the work."
    Very please with the quality of work done and Johnny, the Benjamin Franklin Plumbing representative who did the work.
    "Always prompt and friendly! Very Professional!"
    Always prompt and friendly! Very Professional!
    "Martin was most professional, extremely knowledgeable and confident."
    Martin was most professional, extremely knowledgeable and confident. I would highly recommend Martin and Benjamin Franklin! Because this call and others, we would gladly recommend you for others who need plumbing services.
    - Larry Laughlin
    "Theadore was prompt and efficient with his task at hand, very well groomed, polite and accommodating."
    Monica, office personnel, was very courteous, followed through quickly with appointment. Kept me in the loop for arrival of technician. Theadore was prompt and efficient with his task at hand, very well groomed, polite and accommodating.
    - Jenna McRae
    "He made installing a water heater look easy by his efficiency."
    Thank you for excellent service, Jamie's sincere good manners, along with helpful, valued information, were very much appreciated. He made installing a water heater look easy by his efficiency. He was very considerate and helpful.
    - Frances Johnson
    "The technician was courteous and very knowledgeable."
    The service was very quick. The technician was courteous and very knowledgeable. I have already recommended you to a friend.
    "The gentleman who were here were professional and explained to me everything that was going on."
    The gentleman who were here were professional and explained to me everything that was going on.
    "I will be your best advertisement."
    I am so pleased with your service. Your guys are wonderful. They couldn't have been nicer. I love my new faucet. I could not be more pleased with the faucet and the technicians. I will be your best advertisement.
    - Paula Still
    "Jamie was a nice person. He took care of my problem."
    Jamie was a nice person. He took care of my problem. He was professional and he knew what he was doing. If i had my way he would get a raise. I will call again, and I will always want Jamie.
    "Ben Franklin are our new plumbers."
    Great Appreciation to Angela and Theadore on behalf of Benjamin Franklin Plumbing. Great service from Angela and great job well done by Theadore. Ben Franklin are our new plumbers.
    "Jamie was very polite and very informative and clean."
    Jamie was very polite and very informative and clean. He put everything back and I was very pleased.
    "Service is Excellent!"
    I recommend them highly for their wonderful service. In fact I told a friend with a new toilet bowl problem last week. Service is Excellent!
    - Patty Lillis
    "He is nice, friendly, did a good job. I want Theadore everytime."
    - Betty Henderson
    "Just want to thank Theadore again for his excellent and compassionate service."
    Just want to thank Theadore again for his excellent and compassionate service. Such a comfort to know that while my husband is critically ill, and I needed to be at the hospital with him that Theadore was taking care of us.
    - Julie Key
    "Mr. Martin is an excellent plumber and has a good personality and did a wonderful job."
    Mr. Martin is an excellent plumber and has a good personality and did a wonderful job.
    "Came on time, very polite and helpful, reasonably priced."
    Came on time, very polite and helpful, reasonably priced. Great!
    - Erin Williams
    "Best repairman on Earth! I want to adopt him!"
    - Betty Henderson
    "On-time all the time they like to get the job done in a timely manner."
    Everyone is so nice and professional and kind to us doing the job that they do. On-time all the time they like to get the job done in a timely manner.
    - Anna Tanklersley
    "Prompt service."
    Prompt service. Was here when promised. Very professional workmen. Finished even quicker than estimated. Explained everything in details I understood, including the operation of my new water heater.
    - Rick Elrod
    "Friendly and caring personality."
    Friendly and caring personality.
    "Theadore did a marvelous job."
    Theadore did a marvelous job.