Kevin was great! He took the time to make sure everything was done correctly. Highly recommend.
North Augusta, SC
Dalton was extremely knowledgeable and professional! Exceptional attention to detail, absolutely great service!
- Allen E.
Dalton was very helpful, professional and knowledgeable, would definitely use him again if another problem
Dalton was a very nice man. Appreciated this young man and will call on him again.
Thank you for the excellent job your company did at my house yesterday. The technician Dalton and Matt worked tirelessly in the rain and extreme cold. They were very respectful to me. Again, thank you so much
- BeckyBeech Island, SC
Kevin went above and beyond to get the job done. He was very kind and did a great job.
- LauraAugusta, GA
Prompt, Clear Communication
- EricaNorth Augusta, GA
Polite, good work, dependable
North Augusta, SC
On time, professional, friendly, and courteous.
Darren was exceptional, outgoing, friendly, and knowledgeable. Couldn't ask for better service.
- Hollis R.Augusta, GA
I've used Benjamin Franklin on a couple of occasions and each time I have been thoroughly impressed.
- Christopher J.North Augusta, SC
First of all, the young lady who answered the phone in the office, Crystal, made my appointment and was extremely polite. She told me at 2:45 pm they would be at my house between 4 pm-8 pm and she called me back at 3:20 pm and said they were on the way. The two men were very professional and took care of the problem within an hour. I have used them for quite a while and have never had a problem. They have always been out here without me having to wait forever, either. They also email a picture of the plumber so you know who to expect and not have to worry about ID.
Your crew was very efficient and very pleasant to work with!!
5 Star Google Review
- Becky D.Augusta, GA
Every time I call the office, Crystal Listens and is so kind. Her voice is such a comfort to me. Ken is great. He worked do hard to solve my problem and never stopped. There is no better company than Ben Franklin. You are such a blessing from God. I will always tell everyone about you all!
- Lisa W.Augusta, GA
Thank You! Jamie was awesome and we will always use you guys and recommend you to everyone. I have been having a hard time finding a good company and Jamie answered all of my questions. When he left I called my husband to tell him how great he was. We will always use you guys in the future. Thank you so much.
- Rachel & Aiken
Thank you to Jamie and Benjamin Franklin plumbing. They responded quickly to my call about a leaking water heater and completed the job the same day, they were very professional, friendly, and did a great job. I definitely will recommend them to my friends.
Lloyd and helper Brent did a wonderful job. I've been using another company for years but never again. I like the way you all do business and I'll never use another company again.
- Mr. Lewis JonesNorth Augusta, SC
We have used Jamie for four projects. Each one handled perfectly and we would consider going anywhere else for our plumbing needs. We are very pleased with the company, the service, and the professionalism
- Mr. Frank and Darlene G.Grovetown, GA
Gray water was backing up into our sink. We called Benjamin Franklin, requesting emergency service. Jamie showed up 30 minutes later. Extremely personable, professional, and knowledgeable. He quickly identified that we had a blockage in our gray water line and our gutter overflowed. He was able to identify both lines under ground and meticulously removed all the debris. Both lines were up and flowing within 30 minutes. Amazing! Benjamin Franklin is a great company with professional services from start to finish! Highly recommend!
- Ms. Janet JAppling, GA
5 star Google Review
- Charles T.
Ken did a wonderful job. He explained everything to me and worked really hard. I will call him out again.
- Nancy B.
Ken, was on time, professional and quick.
- Rebecca S.
Lloyd was very helpful! Well done!
- Nathan Bollinger-Evans
Jamie was very quick with the fix on my family's water heater. A+ service and reasonable prices.
- Jackson R.Augusta, SC
North Augusta, SC
Very nice young man came and fixed the problem. Can't say enough good things about this company
- Linda W.Aiken, SC
Matthew was awesome! He arrived on time, assessed all the work to be performed, provided a quote and obtained the necessary supplies to perform the work effectively, efficiently, and in a polite manner. We would most definitely request him for any future service needs with Ben Franklin.
- Kim K.Aiken, SC
Ken helped me out today. Our garbage disposal was leaking straight from the bottom, so I knew it needed to be replaced. He was very quick and efficient, I'm glad I got the work done and that he was the one who did it.
- Kasey C.North Augusta, SC
Jamie did a great job fixing my plumbing problems. I am well satisfied with his work!!! Will recommend Jamie to Everyone!
- Linda W.Aiken, SC
Gave a 5 Star Review!
- Nathan C.North Augusta, SC
Had an unknown smell in bathroom early in the morning, turned out to be toilet issue which allowed sewer gas to seep into room. BF pulled toilet and replaced wax ring fixing the issue. Arrived on time, worked efficiently, and charge was reasonable.
- Tracy L.Augusta, GA
Matthew got the job done! He was very professional and knowledgeable about his work. Thank you so much.
Darren completed an excellent job to replace a section of a residential sewer line at our home. He has a great attitude, is very professional, and promotes the concept of good customer service. We highly recommend him for any plumbing job.-
We booked a call for Sunday and called her back Saturday. Crystal made me smile. Thankful that Darren came out because every thing happens after 5pm or on the weekends. I want you to know how thankful I am. Complimenting Crystal, she was wonderful, great customer service as also. Represents you well
- Andrea T.North Augusta, SC
Darren is the sweetest and bestest! Monica is so sweet. Crystal is cute as a button. Just amazed with the shower head. Brent is learning and doing a good job
- Sallyanne B.Augusta, GA
Work was excellent! Didn't waste time. Very Pleasant young man!
Darren did a SUPER, SUPER job. I am very happy with the work and the price is excellent.
- Eric B.Jackson, SC
Gave a 5 Star Review.
Great Job and Outstanding Worker.
Needed a pressure regulator valve. Called most plumbers listed, but no one would come out as soon as I needed. Jamie cme out and did a great job with my request. He was polite, professional, nd answered all of my questions. I know cost is a major factor in choosing a plumber, but so is peace of mind. Glad I chose Benjamin Franklin Plumbing.
Jamie did a great job! Satisfaction with his work.
- John P.Aiken, SC
Gave a 5-star Google Review
- Rick C.Grovetown, GA
Scored 5 star review!
Beech Island, SC
Jamie did a great job! Very professional and helpful.
North Augusta, SC
Always does a courtesy call and always on time, professional and up front about costs! Thank you!
- Lavonnda B.North Augusta, SC
Darrin did a wonderful job!! Every technician we ever had out to our house has been very polite and really nice men.
Darren arrived on time with a smile on his face. He assessed the situation, and let me know upfront what the charge would be. I had a water filter stuck in my garbage disposal. He got it out!! Disposal intact and still working. Thank you so much...will call again if I need plumbing service!
- Cheryl S.NORTH AUGUSTA, SC
Johnny arrived during the appointment window and worked diligently on a difficult repair late into the evening. Very professional and committed to quality. I highly recommend him and the Benjamin Franklin Team.
Matthew did a wonderful job, did not leave a mess, and really impressed me with his knowledge, skills and wonderful calming personality.
- Ms. Yvonne H.North Augusta, SC
Amazing service! Will be using in the future if we ever need plumbing!!
- Ms. Bria W.Grovetown, GA
I have used this company a few times for primary and rental properties. Tyler is amazing!! He's prompt and very knowledgeable, I would highly recommend this company.
- Ms. Porsha BrownGraniteville, SC
Besides, Darren, the young lady in the office, Crystal was very helpful, extremely nice, listened to my situation, and was able to get someone by my house quickly to resolve my problem. Thank You,
- Steve Martinez
Darren was exceptional! Very professional with great customer care! He did a great job and we will always use him going forward with any plumbing needs we have.
North Augusta, SC
John and the trainee arrived when scheduled and with phone call and text announcements of arrival. They set to work, found the problem. John was explaining the problem, its cause and the solution. Very professional and efficient.
- Lee S.Aiken, SC
Very Professional. Willing to answer all my questions and explained things very well. Great quality work.
- Ben W.North Augusta, SC
On time service call on Christmas Eve.
- DouglasAiken, SC
Very nice, quick response, fast service. Polite young man.
North Augusta, SC
Darren seemed knowledgeable and recommended a fix that was less costly than expected. Job completed in a very short and at a reasonable price. Would use this contractor again for my plumbing needs.
- Don M.Aiken, SC
I can always depend on Benjamin Franklin Plumbing to do the job right. They are prompt and knowledgeable. Excellent work.
- Dana W.North Augusta, SC
Tyler did a great job removing the old shut off valves in my bathroom, adding on an extension for one pipe, and installing the new shut off valves. I would gladly use him for any future plumbing jobs and recommend him to others.
- KennethJohnston, SC
Very pleased with Jamie he was slammed packed and still wanted to help us. It's hard to find people like him!
- JasonGranitewille, SC
Indeed, Darren completed an excellent job to replace a section of a residential sewer line at our home. He has a great attitude, is very professional, and promotes the concept of good customer service. We highly recommend him for any plumbing
- JoeAiken, SC
Very Prompt and courteous. Micki was wonderful and knowledgeable. She explained everything in a way that I could understand. She was just so sweet and eased my mind. A definite asset to your company.
- Linda M StrongHephzibah, GA
I was very happy with my first experience with Benjamin Franklin Plumbing even though it was under an emergency type situation. I wanted to let you know that Micki was extremely helpful, and made me feel better. She was very knowledgeable and helpful. Micki is definitely a valuable asset to your company.
- Linda S.Hephzibah, GA
- Larry B.Aiken, SC
- Catherine Y.Evans, GA
Great service. Very pleased with job done and the repair person was very efficient and professional.
- Ms. Lynn S.North Augusta, SC
From the office worker that took my call to the tech that did the work I cannot praise them enough!! They both went above and beyond what was expected of them.
Came out same day, answered all our questions, resolved and repaired the issue and cleaned up after themselves. Micki was very knowledgeable and took the time to explain and show us everything.
- Mr. Harry G.Jackson, SC
Pipe in cement slab leaking and bubbling laminate floor. I called Benjamin Franklin Plumbing and Crystal very patiently listened and gave me options. I called back in a few minutes and she scheduled for Darren (tech) to come over the same day. Darren did a great job and also explained everything that needed to be done. I accepted and he repaired the leak. Excellent service! I would recommend.
- Mrs. Norma T.New Ellenton, SC
Exceptional! Explained what he was going to do and was in and out in not time. Would definitely recommend your company to anyone.
Jared was pleasant and knowledgeable.
- Ms. Stephanie T.Augusta, GA
Very professional and prompt and let you know upfront what needs to be done. Will use them in the future and highly recommend them.
- Mrs. Carolyn H.Hephzibah, GA
Tyler did a wonderful job, he was polite, courteous, and clean as can be. He knew everything about products he was telling me about.
Gave a Perfect 10 Score.
- Patti H.Clarks Hill, SC
Found leak and pointed out problem with the city water box needing attention which delayed my water line repair. Johnny was very professional, honest, and quick to diagnose issue needing repair! Once the city takes care of the water box issues I'll definitely contact Benjamin Franklin and request Johnny to complete my water line repair job!!!
Called and they sent a tech, Tyler, out within an hour. Came back the following week with materials and finished the job. Great staff and manager who came out to make sure work was done right.
- Mr. Victor L.Hephzibah, GA
Micki did an absolute great job. Very knowledgeable, courteous, and professional. Great Job!
- Mr. Harlen W.Hephzibah, GA
Great job and outstanding worker.
- Mr. Reginald S.Martinez, GA
I've used this company for 20 years, since back when they were Owens Plumbing. EVERY job they ever did for me was perfect, no need for any callbacks ever, and their prices are very fair. I totally trust them.
- pamela muracaaiken, SC
After finding an emergency leak in my house I was able to get same day service. The plumber Jamie Corley was incredibly professional and walked me through what was wrong and why. We will be asking for him through this company for the re-piping of our house on the next couple of years.After finding an emergency leak in my house I was able to get same day service. The plumber Jamie Corley was incredibly professional and walked me through what was wrong and why. We will be asking for him through this company for the re-piping of our house on the next couple of years.
- Mr. Zachary L.North Augusta, SC
Very professional and extremely courteous. Definitely will recommend to friends.
- Mr. Walter A.North Augusta, SC
Quick appointments, reasonable priced and professional! Highly recommend.
- Mrs. Elena M.Evans, GA
Professional, polite, up front about cost. No hidden fees. I’d use them again. Done in a timely manner.
- Mr. Brock P.North Augusta, SC
John was very professional.
- Mr. Billy C.Augusta, GA
Gave a 5 star review on Google.
- Mr. Bruce T.Evans, GA
Gave a 5 star review on Google.
- Mrs. Barbara H.Aiken, SC
Benjamin Franklin Plumbing does a great job and you know the cost before they begin work. Can’t beat that!
- Mrs. Connie M.North Augusta, SC
Tyler and the Benjamin Franklin staff were fast, friendly, courteous, and reasonably priced.
- Ms. Rita M.Augusta, GA
Jamie is always ready to get down to what needs to be done. He keeps me informed about what he will do. He is kind and courteous with a hint of humor. I always ask for him because I know he will do the job I need done.
I had a problem with leakage around my outside faucet and off valve to my house. Jamie came, explained the cost and did an excellent job. I strongly recommend Benjamin Franklin Plumbing.
- Janet E.Augusta, GA
Darren Skelton of Benjamin Franklin Plumbing was great!! He knew the things I needed and did a great job with my repairs!! He also was able to keep me informed of what was going on like a true professional!! ⭐️⭐️⭐️⭐️⭐️
- Mark R.North Augusta, SC
BEN FRANKLIN PLUMBING IS A COMPANY BASED ON SATISFIED CUSTOMERS, IMPECCABLE CREDENTIALS, PROFESSIONALISM, SERVICE, AND GETTING THE JOB DONE RIGHT WITH INTEGRITY. I HAD AN UNUSUAL PLUMBING EXPERIENCE/SITUATION AT MY HOME. AFTER TELEPHONING BEN FRANKLIN PLUMBING WITHIN 30 MINUTES AN EMPLOYEE ARRIVED AT MY HOME. THE SITUATION WAS ASSESSED AND COMMUNICATED TO ME. THE JOB TURNED OUT TO BE COMPLICATED. BEN FRANKLIN PLUMBING SUCCESSFULLY COMPLETED THE JOB BY DOING WHATEVER WAS NEEDED TO GET THE JOB DONE. I WAS VERY SATISFIED AND WOULD RECOMMEND THEM. IN MY HOME, BEN FRANKLIN PLUMBING IS MY GO TO FOR PLUMBING.
- GLENDA SERAFINGROVETOWN, GA
Scored a Perfect 10.
- Sandra Bragg
Always on time and always do a great job.
- Donald Dodson
I am well pleased with the work.
- Bill Long
A Job well done.
- Laureta Reynolds
They did a great job.
- Celia Black
Thank you to him and the company.
I am very pleased. He was very polite and I am well satisfied.
- Evelyn Clark
Great job of troubleshooting and very helpful.
- Nick Nichols
I would and definitely will recommend them to everyone.
- Jamie Gallagher
Johnny knows what he is doing.
- Wesley Bodie
Technician very polite and professional.
Our tech was very nice and fixed our problem quickly.
- Moss Samulian
Pleasant and professional services techs.
- Jeff Rankin
We had an emergency and they took care of it within hours. Thanks again.
- Mary Riley
Fast, Efficient service, excellent customer service. Service Tech extremely kind and courteous!
They fixed it in a timely hour and did a neat job very friendly quys.
- Betty Bunch
Really appreciate how he treated me. He also did a really good job!!!
- Mathew Travis
Drew was excellent and was efficient.
They do high quality and strive to make us 100% happy and satisfaction.
- Kay Weimer
We appreciate that he is professional and courteous.
Drew did an outstanding job on cleaning out drain, he was prompt "A" rating job.
- Gary Swanson
We really liked Darren, he did a great job.
My serviceman was Johnny and he was great.
- Eric Shealy
Prompt response, quick installation, same afternoon, no wait, operational water heater.
Knowledgeable and friendly staff.
- Andrew Everett
I will recommend your company to all friends and neighbors.
- Tommy Barggs
Fast service, friendly, fixed the problem as soon as it was found.
There when I needed them 24/7 service.
- Shelia Hunt
Micki was prompt and super courteous.
- Sherry West
Scored a Perfect 10.
- Ginger Ayers
Fast and friendly service
Great and timely service.
Well mannered technicians.
- Janice Dye
Jamie is the greatest young guy
- Pete Schadek
Very knowledgeable, on time, job well done.
Scored a Perfect 10.
Excellent and fast service.
Scored a Perfect 10.
Scored a Perfect 10.
The work was performed to our satisfaction.
They were very professional.
Your tech was top notch and fantastic.
Their work is good.
We appreciated the skill, kindness, and ability of Jamie.
I will recommend and use again.
The Techs are kind, knowledgeable, prompt, efficient, and up front with you regarding the problem and pricing.
- Ms. Linda
Micki was very friendly, quick and efficient.
Excellent replacement/repair work.
- Bill Fowler
Prompt-technicians does not waste time. technician is courteous.
Polite technician, explained everything to me.
- Mr. Jenkins
We called and our water heater was replaced same day.
Benjamin Franklin service guy knew exactly what was wrong.
- Cynthia Hill
Very Good service. Great Job, well satisfied.
- David Redd
We like Martin, very professional.
Friendly, Respectful, caring representative.
- Linda Roach
Jamie did a great job. Lloyd and Mike all did a great job with cleaning up too.
- Mr. and Mrs. Redd
Service was excellent but the cost for service seems very high.
Very prompt service at a reasonable price. Problem was quickly located and repaired! Thank You!
- Leslie Clark
Staff always address the issues and make necessary repairs for all my tenants.
- Mr. Douglas Gantt
Mike is very nice and sociable. Did an excellent job.
Your Technician, Johnny, did everything in a very professional manner.
Lloyd went beyond the call of duty and did a great job. I know who to call the next time I need service. He made me proud.
- Vernon Smith
Micki did a great job and was very professional.
- Tom Velky
We gave them a perfect score 10.
Thank you for the prompt same day service. I finally know what a hot shower feels like.
- Leomie Petoia
- Stephen Robinson
Tech was very knowledgeable and timely to the appointment.
- Richard Mabray
Jamie did an excellent job and I will utilize you in the future.
- Hayward Thompson
Martin is pleasant, courteous..A capable plumber, excellent in service. Thank you Martin.
- Tik and Louise Goei
Very Friendly and professional. Very willing to be as helpful as possible. Very understanding, nice person.
- Jim Kocsis
Thank you for sending Martin he did a wonderful job for me.
- Janet Brannon
Servicemen were very gracious and polite. I have used Ben Franklin Plumbing for years now, I have been extremely pleased with the service I have obtained Thank You!
Arrived ahead of time. Work was done and explained very well
- Richard Megginson
Very good service and knowledgeable technicians.
- Mrs. Wright-Evans
Prompt and courteous, same individual as before which was nice, he knew our system and how to fix it.
- Kim Burns-Martinez
The whole project was a good experience, I cant remember the plumbers name but want to give him a big plus- so nice.
- Mr. Barry Edlund
After meeting Jamie in my home, I was comfortable in hiring him to do the job.
- Scott Hinton-Evans
Professionalism and timeliness; Friendly and courteous.
- Larry Brown
Absolutely best service!
- Josephine Friscia
Fast response. Did the job well.
- Barbara Bono
Quick response, courteous and problem solved on one visit.
- Rhonda Burgess-Aiken
- Eugenia Ryans
I give you a 10 because you all have good customer skills.
I'm really impressed with these guys
Very satisfied with the work that was done.
Great service and on time.
Very helpful on time explained everything courteous.
The tech was knowledgeable, courteous, and valued my time.
I felt like the service was great.
Great service always!
Theadore is such a wonderful person.
Service was fast- complete professional. I would call you again if something happened again. Thank You.
- Tina Corujo
Drew made me smile. He was very courteous and did a very good job and gave an explanation of what was going on and what needed to be done.
Drew is a very nice man.
- Janet Cofer
Very nice and considerate man.
- Sandra Cliett
On time, organized, knowledgeable, personal appearance and vehicles appearance were good!
They did not stop working until the job was finished.
We had no problems - great service.
- Bruce Chavis
Martin did a fantastic job, its hard to put into words how he worked.
- John Alonzo
Very professional, explained work, did a great job.
- Sharon Huff
You came when we needed you most!
Very satisfied with work done and worker, neat clean job.
- Mrs. Socrates
Excellent customer service.
Timely, Efficient, and professional.
The technician and office staff were highly professional and the water heater repair work was completed as requested.
- Steven Roschelle
Arrived on time, very professional, explained things well.
Martin did a good job, such a good job, very good job handling things.
The service guy was very professional and informative.
Martin did an amazing job.
Prompt, Professional technician, Quality of work, knowledge of technician, friendly.
I will recommend Benjamin Franklin Plumbing to my friends and family.
- Mr. and Mrs. Hadley
I really appreciated the customer satisfaction on emphasis.
- Calvin Jessie
Great Job Always!
- Kent Pearson
You were the only plumber to respond to our after hours emergency.
- Mr. and Mrs. Bob McClearen
Good workers and good work.
Martin gave excellent service.
Martin is great. Angela always makes me smile.
- James Harrison
I will recommend Benjamin Franklin Plumbing and will use them again.
The service was excellent and I would highly recommend Ben Franklin Pluming.
- Fran Jagoditsch
There when you need them.
Very please with the quality of work done and Johnny, the Benjamin Franklin Plumbing representative who did the work.
Always prompt and friendly! Very Professional!
Martin was most professional, extremely knowledgeable and confident.
- Larry Laughlin
Theadore was prompt and efficient with his task at hand, very well groomed, polite and accommodating.
- Jenna McRae
He made installing a water heater look easy by his efficiency.
- Frances Johnson
The technician was courteous and very knowledgeable.
The gentleman who were here were professional and explained to me everything that was going on.
I will be your best advertisement.
- Paula Still
Jamie was a nice person. He took care of my problem.
Ben Franklin are our new plumbers.
Jamie was very polite and very informative and clean.
Service is Excellent!
- Patty Lillis
He is nice, friendly, did a good job. I want Theadore everytime.
- Betty Henderson
Just want to thank Theadore again for his excellent and compassionate service.
- Julie Key
Mr. Martin is an excellent plumber and has a good personality and did a wonderful job.
Came on time, very polite and helpful, reasonably priced.
- Erin Williams
Best repairman on Earth! I want to adopt him!
- Betty Henderson
On-time all the time they like to get the job done in a timely manner.