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Benjamin Franklin Plumbing® of Augusta Reviews

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4.9

801 reviews

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  • Meghan M Profile Picture

    Meghan M

    Austin was very timely and professional. He worked diligently to find our problem making sure to check in step by step so that we were on board with the plan. He was courteous and went above and beyond to clean up after himself and make sure we were satisfied with our experience. He developed a plan and I appreciate all his hard work!

  • Paul Farris Profile Picture

    Paul Farris

    Rickey was prompt and began work immediately. He was very thorough and surprisingly quick. He also was a very personable gentleman, polite and friendly. He represents your company very well and certainly is an asset to your business. We are well satisfied with Rickey and your company. Thank you for taking care of our problem and for sending this gentleman to handle the issue. Paul Farris Augusta, GA

  • Anna Machado Profile Picture

    Anna Machado

    Austin was absolutely amazing! he is so very polite, and very personable and professional. he’s thorough with his explanations as to what the problem was and the best solution, and he worked hard and fast. if I could give him 10 stars I would.

  • Paul Henderson Profile Picture

    Paul Henderson

    I called during hurricane Helen. Tristan arrived and gave me an estimate the same day. He quoted me a fair price and I agreed. The service was very professional as the two plumbers fixed the issue the next day. Great job!!

  • Stephen Sullivan Profile Picture

    Stephen Sullivan

    Pros: Robert was fantastic. Diagnosed and repaired with very knowledgeable, kind, friendly service. Cons: Took an extra two days due to scheduling issue, had to wait longer than expected on the repair day, and had a bit of sticker shock with the actual price, and received no consideration for my wasted time or delay in repairs.