Waterloo Plumbers

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4.82 (105191 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Most Trusted Plumbing Company in Waterloo, IA

Benjamin Franklin Plumbing® of Eastern Iowa provides our customers with unrivaled service and high-quality plumbing. Our Waterloo plumbers offer repairs, installations, and maintenance for all your plumbing needs, producing work that’s held to the highest industry standards. Because we only recommend high-quality, cost-effective parts and long-term solutions, our customers can trust that their plumbing is built to last. It’s why we offer a 100% customer satisfaction guarantee on every job: we believe in our work, and our guarantee means our customers can believe in it too. That’s how we became the leading plumbing company in Waterloo!

We’re known as “America’s punctual plumbers” because we believe showing up on time is part of being courteous. Too many plumbers show up hours late or make their customers wait around for a three-hour window. Benjamin Franklin Plumbing® of Eastern Iowa sets up specific appointments, and if we’re late, we’ll pay you for the inconvenience: we take $5 off your service for every minute we’re delayed. That’s our On Time Guarantee!

24-Hour Emergency Plumber in Waterloo

As a locally owned and operated business, we’re a part of the community here in Waterloo. As a local company, we can offer the familiarity, expertise, and personal touch that you’d expect from a neighbor. However, as a national brand, we’re able to offer what many local companies can’t: incredibly high standards, consistent excellence, and vast resources. That’s how we’re able to confidently guarantee our parts, labor, and workmanship for more than two years past the service date.

The heart of our Waterloo plumbing company is our team of experts. Our plumbers are licensed and qualified to handle any plumbing emergency, and each of us receives a fully stocked work vehicle to handle 90% of plumbing problems on a first-time visit. Additionally, each of us receives ongoing industry training to stay on the cutting edge of the plumbing trade. We’re each held to the highest professional and ethical standards; in fact, each of our plumbers is background-checked and drug-screened. As a result, our customers have more confidence and peace of mind when they call us, making their whole experience far more pleasant. The skill, knowledge, and friendliness of our team is what’s made Benjamin Franklin Plumbing® of Eastern Iowa the leading plumbing company in Waterloo.

Call (319) 332-5859 to speak with our Waterloo plumbers. We’re available 24 hours a day for plumbing emergencies, so call us at all hours for help.

Learn more about our Eastern Iowa-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (105191 reviews)

Rick Chimblo

Both technicians, David Gonzales & Jayson Helseley, arrived on-time and explained the entire problem with our outdoor connections to the city main. The work required digging, new copper pipe and value installations. When the work was completed, the pipes were also wrapped with insulation and the ground looked like no one had been there. They are professional, friendly and very respectful to us and our property. We now have BFP doing our semi-annual flushing of our tankless water heater and will call them any time we need plumbing services. Great Team and highly recommended.

Kyriakos Sotos

Nathan did a great job fixing a broken pipe on our outside spigot that was causing a leak. He did a great job assessing the situation and providing an effective fix! He was prompt and incredibly great to work with! I would recommend him to anyone that has a plumbing need!

Ryan Brinker

We are so very happy the the entire process, from them giving the free estimate to our service installer Jordan being professional and friendly and clean. He was informed and shared willingly. Just as pleasant as having to spend money could be. Thanks

Zac Tyson

Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.

Alex Polonsky

We’ve been with Benjamin Franklin Plumbing for about a year and it has been the service we’ve long been looking for. Their subscription allows for efficient maintenance and pricing that doesn’t hurt your pocket. Today, Francisco helped us with identifying troublesome areas in our tankless water heater during a routine flush, and then walked us through the options on how to address the concerns, with respect and professionalism. Answered all questions without rushing. I felt well informed and taken care of. He was not pushy or trying to upsell us, allowing us to make the decision based on the facts presented. The job was done very quickly and professionally. Highly recommend to ask for Francisco next time you call for service!! Thanks.

Debi

Patrick came out today & did a quick fix to my hot water in the shower. Very nice & professional, quick. Did a inspection of hot water heater & kitchen. I will certainly call again. Happy Holidays!!!

Leslie Armenta

We recently had our sewer line repaired and lined, and our technician, Daniel Speicher, was outstanding. He was incredibly proactive, working directly with the city to get our lining approved and keeping us informed every single step of the way. He didn't consider the job done until everything was perfect, including coordinating repairs for some residual damage near our back gate. Danny made a difficult home repair much easier on our family. Five stars!

Mitchell Armenta

We had to have our sewer line repaired and lined. Our technician, Daniel Speicher, went above and beyond to make the process as painless as possible. Instead of just telling us that our line needed to be replaced, he took video and petitioned the city to allow us to line it. Leading up to the repairs he stayed in constant communication so we had no questions. He kept this same communication style during the service, and even after. There was residual damage in the alley by our gate and against our fence. He took it upon himself to work with the construction manager and coordinate repairs. While having our sewer repaired wasn't a fun process, Danny definitely made it a lot easier for us. I can't speak highly enough about him, and was happy that we worked with him!

Blythe Davis

Im floored with how professional, patient, and personable these folks are from start to finish. I will be returning for future home projects and am grateful I trusted them

Lucia

Amazing! Matthew called before he arrived. He was on time, very knowledgeable, professional, and kind. He took the time to explain the whole process (multiple times to me lol) and went over the time line if I decided to go with their company. The quote was very reasonable with the other companies (and my budget). The whole experience was so easy and never felt pressured. I am so happy to have made contact with Matthew and this company. Top notch!! Thank you!!

Plumbing FAQs

What routine maintenance should I be doing for my Waterloo water heater?

To keep your water heater running smoothly in Waterloo, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Waterloo plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Waterloo home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Waterloo to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Waterloo?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Waterloo property?

For most homes in Waterloo, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Waterloo, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Waterloo?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Waterloo home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Waterloo home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Waterloo homes?

Older homes in Waterloo often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Waterloo?

To get your plumbing ready for winter in Waterloo, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Waterloo?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.