When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
I made a call to BF after I discovered our washing machine was leaking water onto the floor. Yikes! Repairman Gustavo Rocha arrived within an hour and a half. He diagnosed the issue which was a huge clog in drain under our kitchen sink. He gave us a price which was very reasonable, so we opted to have him fix. He immediately went to work removing the clog. He was very respectful of our home, putting down tarp under the space he was working, etc, and even removed (and put back) all the stuff under the kitchen sink! Gustavo was very pleasant to chat with as he worked on our project. We would highly recommend Benjamin Franklin Plumbing when you encounter plumbing issues!
Benjamin Franklin installed a TOP of the line Horow combination Bidet toilet. This is not a plumbing fixture that an everyday plumber would be accustomed to installing. The techs from Benjamin Franklin were not challenged in the least. They quickly removed the existing toilet, corrected plumbing problems left by the previous installer, and installed our new fixture with plenty of time to explain its operation and diverse features. The area around the installation was left perfectly clean. The techs were courteous and people you are happy to have in your home . Thank you , Benjamin Franklin
Joe was excellent. Quite a wide range of experience. He will send us a proposal to fix an ongoing problem that stumped other plumbers.
Another wonderful experience with Noel. He fixed the problem 100% and did it quickly and efficiently. I can’t say enough about his work ethic, professionalism and dedication to getting the job done efficiently and constantly. A friendly, respectful good guy. Thanks for sending him to fix my problems.
No one's perfect, plus my issue was not taken care of. So I didn't give five stars. However Andrew and Benjamin Franklin did a wonderful job of checking all the various places under the kitchen sink, the plumbing. Incluing down in the crawl space. Discussex the options with me.Did not try scare tactics or forcing any issues / work to be done. Explained various options available. Very much appreciate them, good job!
Came to my house on time. Reviewed the area then installed the full house water shut off documentation and equipment while chaos rained around him. He was personable kind patient and explained everything as he was worked.
We had an excellent experience with, Benjamin Franklin Plumbing. From the moment he arrived, he was professional, courteous, and clearly knowledgeable. He quickly identified the issue, explained the problem in a way that was easy to understand, and got right to work. David was efficient and thorough, making sure everything was done correctly and up to standard. He also took the time to answer our questions and made sure we felt confident in the work before leaving. The area was left clean and tidy, and we really appreciated the level of care he brought to the job. It’s not often you come across service this dependable and professional. We’ll definitely be using Benjamin Franklin Plumbing again, and we’ll be asking for David G. by name!
Nicholas Blackwell is top notch! He was both efficient, honest and clear in his communication. He successfully diagnosed the issue and provided me with next steps for resolution of my problem. I recommend him and your company highly!
Phenix City 30psi waterpressure is a joke. This company gave me what I needed for clean clothes and dishes. They are always available to answer any questions before, during, and after service. The service, professionalism, and knowledge keeps this company in my contact list for plumbing concerns. Seth and Cody are great!
Corbyn was my technician today and he was amazing. He was knowledgeable and kind. He explained what he would be doing and made sure I was good with it. He left his workspace clean and even went a step above to fix my faucet. Thank you! Id also like to give a shout out to the dispatcher, Lexi. She was very communicative and prompt. She was up front with services and I could tell she wanted to be helpful. Way to go, Ben Franklin!
