Named Forbes' Top Ranked Plumbing Company of 2024!
At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
Learn more about our Andover-based plumbers.
Book NowWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Rebecca Howarth
We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!
Melissa Pereyo
Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!
Vonda Brooks
This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!
Tony K Peters
Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.
melissa rogers
Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service
Brian Atwater
We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!
Dagmar DUNN
Another great service call. Jim is unfailingly knowledgeable and professional. He answers all my questions. Is quick and efficient. Never any glitches.
Wayne Smeigh
Carlos was prompt and thorough. He was friendly and courteous. He made helpful suggestions and helped me resolve an issue that wasn’t technically part of his visit.
Kiersten Olsen
Marquies came out to unclog my bathroom sink. He was friendly and finished quickly! The whole experience was smooth and easy from booking the service to the performance of the service. Price was great as well!
William Storey
Brian was top notch! He repaired the problem in a thorough and timely manner. He was very helpful and courteous. He took the time to show me the problem and explain the repair. I would highly recommend him.