Named Forbes' Top Ranked Plumbing Company of 2024!
At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
Learn more about our Andover-based plumbing professionals.
Visit our local pageWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Grace Ragona
Jake was very efficient and explained what needed to be done clearly. He worked fast and was done within a reasonable amount of time. He was friendly and also helpful, even bringing boxes delivered to our house inside without being asked! Thank you Jake!
Kelley Finn
Jerry was very attentive today. He was honest on what needed to be done to fine our leaks. He was efficient while working on the tub and getting it done in a timely manner.
Kevin Rasmussen
Amazing experience! Paul came out this weekend and did an incredible job! Not only did he diagnose the issues clearly and simply, but prepared the exact resolution plan we needed and quick! Then spent the whole day Saturday getting our bathrooms back in working order, a solid new water heater, and a soft water system to counteract the Florida sediment. Couldn’t be happier with the professionalism and timeliness! Amazing work: thank you Paul!
Joyce Coleman
Nicholas Blackwell did an excellent job. He was thorough in explaining the situation of my problem to me, also in explaining all the company offers and explained the membership available to. He is knowledgeable of his profession and has a very courteous and respectful disposition. The company has a great asset.
Steve Mann
Fast, same-day replacement of my water heater. Saved my bacon. Mike explained my options clearly and did the work incredibly quickly. I would have no reservations about using Franklin Plumbing again.
Walter Holtz
I had a plugged sewer line. They showed us on time and did an excellent job of clearing the sewer line. He's sharp knowledgeable. I would recommend this man and service to others He's a great plummer.
Carol Barry
Called on Sunday due to a leak. Very responsive. Nicholas came out and checked things and was in contact with his supervisor Tom who also came over. After much evaluation it was determined a pipe had broken under the foundation. They began repairs the very next day.
Hanna Stafford
Chase Allen and Aven Hartley were our technicians for a glass leak located under our house. They provided great service and had the leak fixed in just a few short hours. Highly recommend.
Boon Singharat
Fernando was our technician he was very helpful definitely will use them again
Susan Bavis
Michael just left our house and he did an amazing job! He immediately found the cause of all of our problems and very efficiently and pleasantly fixed them all. He’s leaving now and he didn’t leave anything undone even though he had to stay late for us. We are so thankful that he came right when he was supposed to and did a fantastic job and was super professional. We want Michael back every time we need a plumber from now on.