Benjamin Franklin Plumbing® of Hickory - Plumbing Services Built on Trust and Dependability

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4.82 (104996 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.

At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.

What Sets Us Apart?

Hickory homeowners and businesses trust us for a reason. We stand out because:

On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.

Your Trusted Plumber in Morganton

Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!

Learn more about our Hickory-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (104996 reviews)

Ethan Lollis

Excellent service from start to finish. The plumber was punctual, knowledgeable, and efficient. The issue was fixed properly, and the pricing was fair. I appreciate the professionalism and would recommend this company to anyone needing plumbing work.

Larry Wogoman

The gentlemen (JT) did a great job on the 3 drains he cleaned, cleaned the mess and was very professional. I do have an issue with the invoice total. I paid $659,00, I think it should have been $560, if my addition/subtraction is correct. Pls review invoice and let me know. Best regards , Larry Wogoman

Stewart L

Good work. Quick turnout. Clear communication. Tim did such a good job we felt we needed to bring up out right away for another job! P.S. Google Isn't letting me give a third review, but Tim has been out to our place to repair two broken pressure tanks, a water heater, one broken well pump, plus installing a new spigot and a junction box AND install a magnetic water treatment device for me. It's been an expensive month, but Benjamin Franklin and Tim have been nothing but great.

Jacqui Lovejoy

Andrew was exactly what we needed in a very stressful time with a clogged and backed up kitchen, right before the holiday. No time is good for a plumbing issue. Thankful to get him out the next morning after a late evening call, his thoroughness, cleanliness where he worked, and kind hearted personality to keep things less stressful was beyond expectations. Highly recommend this company, their honest investigating, up front pricing, and complete focus to get things done correctly.

Rod Till

Jeff with Benjamin Franklin Plumbing. Came out to my home to install a water line for my ice maker. Jeff and BFP responded to the call made an appointment and was prompt. Jeff did a top of the line job fora fair price. Ill be calling BFP back for my other plumbing needs. Thank you Jeff.

S S

We called Michael from Benjamin Franklin Plumbing after a broken pipe caused some water damage in our home. He coordinated perfectly with our drywall contractor to locate the leak and repaired it quickly. Michael was incredibly easy to talk to and very patient with all of our questions. We highly recommend Michael and the rest of the team for anyone in need of reliable plumbing services!

Robert Carter

Israel responded immediately after 10 days of delays from another company. Within one hour, he had issue completely resolved and corrected several serious issues created by plumber from the other company. Israel is extremely knowledgeable, professional and very friendly. He took time to explain the issues throughout the repair, ensuring I understood the issues. Excellent tech, great company!!!

Edina Mauvana

Great experience! The tech arrived on time, explained everything clearly, and didn’t pressure me at all. The work was clean and priced fairly. I’ll definitely call Benjamin Franklin Plumbing of Roseville again.

Tomy Ivan

Great Service. Tom and his helper were very nice and showed concern about my issue. Although he was not able to duplicate the problem he removed the shower valve with some difficulty to inspect it and found it in very good condition. He said he would research the issue and keep me informed. Thank you Tom!!

Bunny Crockett

Tom and Brandon came out to give me a quote and they were far and above more professional than any other quotes I got. They took the time to actually see where my drainage pipes were, spending plenty of time in my home before giving me a quote. They even climbed up on the roof and it was dark, but they worked together as a team and located the pipes.The other quotes I got stood in the doorway, talked for five minutes and said they would send me a quote.. These guys put on shoe protectors to walk through my laminate floors, laid down floor covering and cleaned up after themselves during the installation. They were clean cut and in a uniform. Like I said they were far and above anybody else who gave me a quote. I just trusted them immediately. I requested that these two do my installation and they made that happen. I will use them again without hesitation for any thing in the future.

Plumbing FAQs

What routine maintenance should I be doing for my Morganton water heater?

To keep your water heater running smoothly in Morganton, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Morganton plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Morganton home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Morganton to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Morganton?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Morganton property?

For most homes in Morganton, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Morganton, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Morganton?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Morganton home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Morganton home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Morganton homes?

Older homes in Morganton often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Morganton?

To get your plumbing ready for winter in Morganton, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Morganton?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.