Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Andover has the trust of residents in New London and the surrounding areas for good reasons. First, we make sure that we do every job right the first time. Then, we combine our quality work with a level of customer service that’s unrivaled in the industry. With our quality work, honest prices, and friendly service, you’ll know what company you need to call anytime you have a plumbing repair, installation, or maintenance need.
Our New London plumbing services include the following:
Call our New London plumbers for 24/7 emergency services at (860) 421-9940. We’re ready to answer your questions and schedule an appointment right now.
Benjamin Franklin Plumbing® of Andover is locally owned and operated. As a result, we treat our customers to personal service each visit. However, just because we’re local doesn’t mean we aren’t mighty. We carry the name of a national plumbing brand because it means our customers get a level of plumbing services that are trusted throughout the nation. Benjamin Franklin plumbers have national respect, and we’re proud to bring the company’s standards to New London.
We provide the following and more to our customers:
When you turn to our New London plumbers, you’re relying on a team that backs every promise it makes with a guarantee. For example, we know how important it is to make sure we’re at your home when we say we’ll be there. Our on-time guarantee makes sure we show up for your appointment when expected. If we’re late, we’ll pay you back for the inconvenience! We also back all our work with a 100% satisfaction guarantee so you can be certain that we’re working to find long-term solutions to your plumbing needs.
Learn more about our Andover-based plumbers.
Book NowWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Amie Tow
John, Jhonathan and Joel are helpful, honest and get to the root cause of the problem. They coordinated with their company and restoration services to have a major issue resolved in our home within 24 hours with a fair price. They are quick, efficient and tidy!
Zachary Ness
I am always surprised calling in to Ben Franklin Plumbing because the last couple time I had called I have been able to get same day if not very quick appointment turn around. They are always patient and sympathetic to the needs of faulty household wears and cover a wide range of options to best support the issue that is occurring. I’ve had John over twice in the last month and he always checks every option that could be causing an issue before making a determination. Then finds the best course of action to help save me money but ensure the problem won’t reoccur for years to come. Thanks team for helping in my time of need!
Dwayne Kumura
I used Benjamin Franklin Plumbing to install a water leak detection device. Mike Cox was the service technician. Mike was on time and installed the device in a very timely manner. He also replaced a corroded hose bib in the backyard. He thoroughly explained how the device works. Mike is a top-notch guy and will definitely use him again. Highly recommended!
Patsy Miller
I live in the country but have city utilities. I discovered a major water leak last evening. I purchased the HS Utilities promoted American Water Resources Insurance in July of 2024 for $41.88. Cost for second year coverage was $107.88. After several calls to the insurance company, was told no one available for 6 days. Two households on my meter with water shut off. I called Benjamin Franklin this AM , plumber was here before noon. He was very knowledgeable, fixed problem for a reasonable price! Very satisfied ! !! No need have the insurance!
Aida Purdy
Mamadou was very pleasant, respectful and very thorough. He took the time to explain his findings and did so in a manner that was understandable. He took the time to explain what needed to be done, the why and the importance of it as well. Thank You Mamadou for the professional service you have provided :)
Jill Preslar
These two young men were awesome. Chatted with me a little bit about the problem and then got to work. Polite, respectful and very thorough! I have used Benjamin Franklin for years but never for clogged drains in my beauty shop. I highly recommend them, great company.
Monique
Luke and Alex came fix my pipe today , they were very quick. They made sure I had the money to cover the expenses because they didn’t want to put me in a bind financially. Very professional and easy to work with! I recommend this company to everyone !
Kevin Lea
Great company. Quick response to my house to check out the issue. After assessing the issue, Tristen gave me his honest opinion about different avenues to take and didn’t want to just jump in and start working and possibly leave me in a lurch over the weekend. On the second trip he came in with a plan and explained in great detail all of my options so that I could decide how to proceed. He had solutions and actual pricing for six different situations. We settled on one and he figured out exactly what to do, what it would take and how much it would cost. The work will be done two days later and it will be a much better setup than I have right now. Tristen was always respectful and professional and a pleasure to work with. I would highly recommend this company.
Desiree Hickman
Luke and Alex came quicker than expected. They did an excellent job in fixing my problem and were finished by the time I had even expected them to arrive. Very pleased with their overall knowledge, service and recommendations.
Gene & Gretchen Schreiber
We had a great experience with Oakley. He ran into more problems than we originally knew about. He was very efficient and kept us up to date on the cost. He is an employee to be proud of.