Our Guarantees

Find your local plumber and request service.

Unfortunately, we do not currently service your zip code. View all Benjamin Franklin Plumbing locations.

There was an error during your search or the zip code is invalid.

4.81 (98490 reviews)

Voted Best Plumbers!

published by Forbes Magazine
Forbes logo

The Benjamin Franklin Plumbing Guarantees

Ensuring Peace of Mind with Reliable Services

Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.

100% Satisfaction Guarantee

At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.

On-Time Guarantee

We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.

If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).

UWIN Guarantee

U-WIN Satisfaction Guaranteed seal

UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.

Click here to submit a claim

The UWIN Code of Ethics

  • We conduct random drug testing of every employee on an ongoing basis.
  • We do complete background checks on all field employees as the law permits.
  • We offer a 100% satisfaction guarantee.
  • We maintain the highest degree of customer service.
  • We provide UWIN with all information requested regarding your transaction.
  • We allow UWIN to make a final decision regarding any customer resolution.
  • We must properly train all technicians and salespeople before sending them into your home.
  • We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
  • We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
  • We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.

With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.81 (98490 reviews)

Adam Musil

Jeffery did a great job fixing our outside faucet. I thought for sure it was going to be a nightmare but we popped up a shade umbrella, took a look at it, put a plan together, and we said a nice little prayer to the Lord that all would go smoothly. And lo and behold, smooth as butter! Thank you for not having to go through a wall, or knock a 5” hole in the brick. You sir, are a Legend 5stars

Eddy Williams

Keon installed a water heater and new toilet. He did an excellent job. Good customer service. Wonderful job knowledge.

Susan Garma

Israel Did a GREAT JOB!!! Very respectful and explaining in details what was wrong with my liking faucet and how to work it out after he fixed it. His Customer Service is Excellent!!! I will give him a 🎉20🎊 instead of a regular 10 Very, Very Happy with the job done by Israel Rivera!!!😀

Bobby M

Jason Watson was very professional and super friendly. He paid attention to detail and made sure the job was done correctly. I 100% would recommend Jason Watson and Benjamin Franklin Plumbing.

Amanda Kellner

Brandon did an amazing job today! He was friendly, efficient, and very knowledgeable with fixing our pump. Everything is working perfectly now!!

Jacob Wittler

The team at Benjamin Franklin is always fantastic to work with. We moved into our house this past summer and have had a few plumbing issues pop up in the basement and kitchen. The team has been out here within 24 hours of calling, and today when our garbage disposal on the fritz their technician Braden was out here within two hours! Great, caring people. Highly recommend!

Brock Holland

Homeownership…eh?! Thought we just had a clog in our drain line because water was backing up through the washer drain line. Nope. That’d be too easy. Turns out the old cast iron pipes were corroded out on the bottom…for about 25’ worth. So what started as a two day project turned into a one week project. Benjamin Franklin Plumbing was very responsive through the whole process and keep communication high. They Jack hammered the floor and replaced the old pipe with new. They did their best to demolish as little as possible. Once they were done they covered everything back up and we were able to get back into our home. It was a nightmare, but BF Plumbing made it bearable and shortened the bad dream tremendously. Would obviously recommend to anyone having a plumbing issue.

Yvonne

Israel was absolutely wonderful. He was prompt, polite, thorough & very informative & knowledgeable. I'm a new homeowner in a fixer upper and am on a fixed income. He repaired the immediate concern at a very reasonable price, and double checked his work upon completion and showed me exactly what he did. He also paid attention to detail and gave great advice on my project. He spent 3 hours inspecting a prior tradesmen erroneous work & showed me everything that wasn't up to code & required immediate attention due to multiple leaks from previous plumber I couldn't see. I cannot express my gratitude for such a great plumber. Israel went above & beyond therefore I highly recommend their services. I will absolutely be using them for my current project. Thank you Issy. I appreciate your assistance.

Celeste D

We called today. They were able to come out today. We just moved in and needed an RO installed, which included drilling through our granite countertop (something other companies refused to do) John responded. He was a joy to have in our home, lots of fun personable chit chat. He was clean and wore boot covers without us having to ask. He left the area cleaner than it was when he arrived, even took the boxes out from the RO system and organized the stuff under my sink (something I hadn’t gotten to yet since we just moved in LOL). He also fixed a few other minor issues as well, runny toilet etc. We are super impressed. Even signed up for their yearly preventative maintenance program. Thanks so much! It’s so refreshing to find a good company that strives to provide top notch services.

Malcolm Woodard

Daniel was great! There was a leak with my sink and he was able to fix it. He also took the time to show me the issues and explained the solutions that he was implementing to fix the problem.