Plumber in Roswell, GA | Benjamin Franklin Plumbing® of Alpharetta

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4.82 (110240 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Roswell's Trusted Plumbing Experts — From Historic Homes to Modern Builds

Roswell is one of metro Atlanta's most cherished communities, and its housing stock reflects that history. From antebellum-era homes near the Historic Roswell district and Canton Street to mid-century ranch houses in Martins Landing and Brookfield Country Club, and into the newer developments along the Highway 140 corridor near Centennial High School, Roswell's neighborhoods span more than a century of construction styles — and just as many generations of plumbing technology.

Benjamin Franklin Plumbing® of Alpharetta serves all of Roswell, GA with the technical expertise that older and established homes demand. Our plumbers understand the specific pipe materials, soil conditions, and infrastructure challenges that Roswell homeowners face. We are available 24 hours a day, 7 days a week, and we arrive on time — guaranteed. For every minute we are late, we pay you $5.

Plumbing Challenges Specific to Roswell, GA

Polybutylene & Aging Pipe Systems

Many Roswell homes built between the late 1970s and the mid-1990s were installed with polybutylene (PB) piping, a gray plastic material that was popular at the time because of its low cost and flexibility. Unfortunately, polybutylene reacts poorly with the oxidants in municipal water supplies and becomes brittle and prone to cracking from the inside out — often without any visible external warning. Neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde commonly have homes with original PB piping that has now reached or exceeded its useful life.

If your Roswell home was built between 1978 and 1995 and has never had a plumbing inspection, we strongly recommend a pipe assessment. The presence of gray plastic pipes near your water heater, under sinks, or in the attic is a key indicator. Repiping with modern PEX tubing is the permanent solution — we handle full and partial Roswell home repiping projects and can complete most jobs with minimal disruption to your walls and daily routine.

Homes Near Canton Street & the Historic District

Roswell's historic homes near Canton Street and the Roswell Historic District present a different set of plumbing challenges. Older galvanized steel pipes are common in these properties, and after 40 to 50 years of use, galvanized lines suffer from interior rust buildup that restricts water flow, discolors hot water, and eventually fails. These homes may also have cast iron or even clay sewer lines that are well past their designed lifespan. A sewer camera inspection can reveal root intrusion, cracks, or collapse in underground lines before they cause a backup.

Clay Soil, Ground Movement & Water Line Leaks

Roswell sits on North Georgia's characteristic red clay soil. Clay expands when wet and contracts when dry, creating soil movement that puts constant stress on underground water lines — especially older copper and polybutylene supply lines. After heavy rain cycles or dry summer stretches, it is not unusual for Roswell homeowners to discover a soft, wet area in the yard, a spike in their water bill, or reduced water pressure — all classic signs of an underground water line leak. Our plumbers use acoustic leak detection and electronic pipe locating equipment to find the source without unnecessary digging.

Water Pressure Issues in Newer Homes

In contrast to Roswell's older homes, newer construction along the Highway 140 corridor and near Centennial High School can experience high water pressure or expansion tank problems related to changes in municipal supply pressure. Pressure that is consistently above 80 PSI can damage water heaters, fixtures, and supply valves over time. A properly sized pressure-reducing valve (PRV) and an expansion tank are straightforward installations that prevent thousands of dollars in long-term damage.

Our Plumbing Services in Roswell, GA

From routine repairs to complete plumbing system upgrades, we provide the full range of residential and commercial plumbing services Roswell homeowners need:

Pipe Repiping — full and partial home repiping, polybutylene replacement, PEX installation
Water Line Repair & Replacement — trenchless options available to protect your landscaping
Leak Detection — acoustic and thermal imaging for underground and hidden leaks
Sewer Line Services — camera inspection, repair, and trenchless replacement
Water Heater Repair, Service & Replacement — tank and tankless systems
Drain Cleaning & Hydro Jetting — including main line cleaning for mature tree root intrusion
Emergency Plumbing — 24/7 response for burst pipes, sewage backups, and flooding
Pressure-Reducing Valve (PRV) Installation & Service
Faucet, Toilet & Fixture Repair and Replacement
Gas Line Services — inspection and repair
Water Treatment & Filtration
Garbage Disposal Repair & Installation

Roswell Neighborhoods We Serve

Our plumbers work throughout all of Roswell's neighborhoods, including Martins Landing, Brookfield Country Club, Horseshoe Bend, Edenwilde, Historic Downtown Roswell, Canton Street corridor, Riverside neighborhoods, communities along Holcomb Bridge Road, and new construction near the Highway 140 and Woodstock Road areas. We serve both residential and commercial properties throughout Fulton County's Roswell area.

Why Roswell Homeowners Choose Benjamin Franklin Plumbing®

Roswell is a community that values craftsmanship and doing things right. That aligns exactly with how we work. We provide upfront, flat-rate pricing before starting any job — no hourly billing surprises. Our trucks are fully stocked so most repairs happen in a single visit. Every technician is licensed, insured, background-checked, and drug-tested.

We are locally owned and operated out of Alpharetta, just minutes from Roswell. That means fast response times and technicians who are already familiar with your neighborhood's specific plumbing history. Backed by Benjamin Franklin Plumbing's national reputation — including Forbes' top-ranked plumbing company recognition for 2024 — and supported by 586+ five-star Google reviews from local homeowners, we are the plumber Roswell can call with confidence.

Call us 24/7 at (678) 833-2754 or schedule online. Proudly serving Roswell, GA and surrounding North Fulton communities.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (110240 reviews)

LISA NAFFIS

Clayton and Cam are the Best ! I felt special too because the big boss came by to double check and make sure I was happy with the work being done. They answer your calls right away also. I mentioned about pipes breaking, Clayton informed me, there had been a class action lawsuit, Was an easy decision to replace All pipes, and Tankless water heater, works great! Me having a 3 story house and abundance of sinks ! They got the job done on a tight time line. They cleaned and mopped up took away all debris. Both guys were very pleasant to have in my home and I would refer them to everyone! Clayton answered my call after they left to assure me the water flow may need to be adjusted. I am so thankful for these guys!

Michael Kilbride

Friendly and very knowledgeable. I’d recommend him to anyone needing a good plumber.

Chris King

Responded quickly and fixed my leak

Kemdi Okparaocha

I texted Don (manager) around 8:40 PM on a Sunday to explain my issue, and he responded immediately by scheduling a technician for 10 AM the next morning. Cam arrived about 15 minutes early, was professional, knowledgeable, and quickly diagnosed the problem. He also shared a few helpful tips, which I really appreciated. Great experience overall. I highly recommend Benjamin Franklin Plumbing of North Atlanta for reliable and responsive plumbing service.

Shahzad Noorani

Excellent service! I had to replace my tankless water heater and they complete the job same day very professional i definitely recommend to my families and friends.

Heidi S.

Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!

Ronald Chappell

I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers

Jeanne Lafoe

Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!

Berry C

We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!

Dan Miller

Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.

Plumbing FAQs

How do I know if my Roswell home has polybutylene pipes, and do they need to be replaced?

Polybutylene pipes are most common in Roswell homes built between approximately 1978 and 1995 — which covers a large portion of neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde. The pipes are typically gray plastic, though they can also appear white or black. You can often spot them near the water heater, under sinks, or running through the attic or basement. If you see gray flexible plastic pipes with 'PB' stamped on them, that is polybutylene. The problem is that polybutylene degrades from the inside out due to its reaction with chlorine in municipal water, so it can look fine on the outside while the interior is already compromised — and when it fails, it typically does so suddenly. If your home has polybutylene and has never been repiped, we recommend a professional assessment. Replacement with modern PEX tubing is the permanent solution, and we handle full and partial repiping projects with minimal wall disruption.

My Roswell home was built in the 1970s and the hot water looks slightly rusty. What is causing that?

Rusty or discolored hot water in an older Roswell home is almost always a sign of galvanized steel pipes that have corroded from the inside. Galvanized steel was the standard pipe material in homes built before the late 1970s, and after 40 to 50 years of use, the zinc coating wears away and the steel underneath begins to rust. That rust flakes off and enters your water supply — showing up most noticeably in hot water because corrosion accelerates with heat. In addition to discoloration, you may notice reduced water pressure as rust buildup narrows the interior of the pipes over time. Homes near Canton Street and in the Historic Roswell district frequently have this issue. The solution is whole-home or partial repiping, replacing the galvanized lines with copper or PEX. We can assess the extent of the corrosion and recommend the most cost-effective approach for your specific home.

I found a wet spot in my yard and my water bill went up — could it be a water line leak?

Yes — that combination of symptoms is the classic presentation of an underground water line leak, and it is fairly common in Roswell given the age of many homes and North Georgia's expansive red clay soil. Clay soil swells when saturated and contracts during dry spells, creating ground movement that stresses buried pipes at joints and weak points. A soft or wet area in your yard — particularly along the path between the street and your house — combined with reduced water pressure or a higher-than-normal water bill, strongly suggests the service or supply line has developed a leak. We use acoustic leak detection and electronic pipe locating equipment to pinpoint the source without unnecessary excavation, then repair or replace only what is needed. Trenchless options are available when the line runs under driveways or landscaping.

My water pressure seems too high and I've been having problems with fixtures and my water heater — is that related?

Very likely, yes. Water pressure consistently above 80 PSI puts significant stress on every component of your plumbing system — supply valves, fixture connections, water heater inlet and outlet fittings, and even the tank itself. Over time, high pressure accelerates wear on washers and seals, causes pinhole leaks in supply lines, and is one of the leading causes of water heater failure in homes that have not had pressure management installed. Newer construction in Roswell along the Highway 140 corridor can be particularly susceptible when municipal supply pressure in the area runs high. The fix is a properly sized pressure-reducing valve (PRV) installed on your main line, along with an expansion tank on the water heater to handle thermal expansion safely. Both are straightforward installations that pay for themselves quickly in extended appliance life and avoided repair bills.

How quickly can you respond to a plumbing emergency in Roswell?

We serve Roswell from our Alpharetta location, which puts us just minutes away from most Roswell neighborhoods. For emergency calls, we dispatch as quickly as possible — 24 hours a day, 7 days a week, including holidays. Our trucks are fully stocked with the parts and materials needed to handle most plumbing emergencies in a single visit, which means we are not ordering parts or making return trips in most situations. Whether you have a burst pipe, a sewage backup, no hot water, or an active leak that is causing damage, call us at (678) 833-2754. We do not charge additional fees for after-hours or weekend emergency service — the price quoted is the price charged.