About us

Benjamin Franklin Plumbing®

“It Takes Many Good Deeds to Build a Good Reputation, and Only One Bad One to Lose It.” Benjamin Franklin

Many years have passed since Benjamin Franklin penned those wise words. Happily, integrity lives on in how we relate to our customers, neighbors and employees.

At Benjamin Franklin Plumbing, we’ve built our company around bringing a higher level of excellence to each and every customer experience. That’s why we proudly offer an on-time guarantee and a 100% Customer Satisfaction Guarantee. It’s why we ensure our licensed plumbers are highly trained and equipped to meet your home’s diverse plumbing needs. And because we’re locally operated, our plumbers are familiar with the challenges you might face.

Trust. Integrity. Wisdom. Humanity. Words we live and work by every day.

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Parent Company Overview

Benjamin Franklin Plumbing is a brand within the Direct Energy® group of companies. Direct Energy is an integrated provider of electricity, natural gas products and home services. Direct Energy’s brands operate in 46 states in the United States and 10 provinces in Canada. One of Direct Energy’s lines of business, Direct Energy Home is one of North America’s largest home services provider and offers a wide range of services to homes and businesses including HVAC, plumbing, home improvements, and water heater and electrical appliance services for residential customers through our service brands including Benjamin Franklin Plumbing, Mister Sparky Electric and One Hour Heating & Air Conditioning.

The Company owns, uses and maintains multiple trademarks, brands and other Intellectual Properties throughout its business.

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