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Worry-free plumbing from our
Our plumbing system helps us cook, dispose of waste, and keep clean with minimal effort. Sometimes we don’t notice what our plumbing systems do until they’re broken. At Benjamin Franklin Plumbing® of Ukiah, we provide high-quality and efficient plumbing repairs and installations. No matter what plumbing issue you have in your home, there’s nothing our pluming repair team can’t handle. We care about your peace of mind, so we provide you with a 100% satisfaction guarantee.
Our plumbers proudly serve residents in Ukiah, Clearlake, Lakeport, Cloverdale, Kelseyville and the surrounding communities.
Initially, the call was picked up by the computer and Anna, the AI scheduler, answered and asked the appropriate questions. It scheduled a technician about two hours out. I was impressed by this. The human scheduler, Heather, was great. She called back just a few minutes later and was able to schedule Anthony Adams to come out in under 1/2 hour. She texted a picture of Anthony, so that we could recognize him when he arrived. Anthony arrived, introduced himself, and asked to be shown where the problems were. He gave me an estimate with options to repair or replace the existing parts. He was able to repair four of the five problems. The fifth problem wasn’t repairable and requires parts that aren’t available locally. He showed me where there is a crack in that part that isn’t repairable. He explained that I would probably be able to source the part less expensively myself(which I was), and said he will come out to install it without any additional charge. I was impressed by the responsiveness and quality of their service. I will definitely use them again.
Technician was on time and professional. Juan explained what he was going to do and what would have to be done if the first procedure did not work. He also stated the price up front. He worked quickly and efficiently. The company sends texts to keep you updated and includes the picture of the tech. Reasonable for a Saturday.
David with Benjamin Franklin Plumbing did an outstanding job fixing a sink leak at one of our renovation properties. He was professional, efficient, and clearly knew exactly what he was doing. The repair was done right the first time, which is critical when we’re on a tight timeline preparing a home for market. At Rapid Close Realty, we work with a lot of trades during our fix-and-flip and cash-offer projects, and David absolutely delivered. Highly recommend Benjamin Franklin Plumbing and will definitely use them again on future properties.
A.J. (Andrew) with Benjamin Franklin conducted a thorough, professional inspection of the plumbing for a home we are buying in Siloam Springs. He provided a comprehensive, understandable explanation of the entire plumbing system from faucets to sewage and gave us a clear analysis of items needing immediate attention, those that can wait, and those that were functioning well. He followed up with a thorough cost analysis and timeline for repairs. A.J. was extremely courteous, trustworthy, and respectful throughout the entire time. He was very patient in answering all of our questions. We did not hesitate to contract with Benjamin Franklin to make the repairs as suggested. Definitely call them!
Juan was awesome. Very professional. Very polite. Very knowledgeable. He laid everything out very simply so even I could understand it. I needed a valve replaced. He showed me the cost and the cost of putting a new one in. Gave me plenty of options. It was also a good price. Very happy. Glad I went with Benjamin Franklin. I really didn't know and kind of picked at random.
Alie Joseph did an excellent job fixing my toilet. He was thorough, showed me what was wrong, and even cleaned up after himself! I have already planned future jobs with him. My Papaw built this house in 1979. He always used Benjamin Franklin for his plumbing jobs. He said they were the best and they came back and proved it today. Everyone at the company was excellent. The lady who called me to schedule last night was so friendly. The lady who called me this morning was kind, and Alie was very friendly and kind. He was so knowledgeable about all aspects of home plumbing.
Totally enjoyed the visit from Benjamin plumbing!! We laughed at the ancient water heaters in my basement and discussed how to go forward and update my home! My service tech was fantastic and explained everything perfectly
Israel Romero is very friendly and knowledgeable. We had our water heater replaced and he did a great job! I highly recommend Israel and Benjamin Franklin Plumbing!
I received great service. From speaking to someone with setting up appointments to my service tech fixing my issue and keeping me informed of the process step by step. Mat was great!
Jarred, master plumber, was a bled to gix our broken toilet valve and toilet in record time. He was available on short notice. Very professional and courteous. I would highly recommend this plumber.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Kelly Wiser
Plumber
Kelly Wiser was born and raised in McArthur California a small agricultural community Northeast of Redding on the edge of the Shasta National Forrest. He is married with three children. In his free time he enjoys building and competing with Radio Controlled cars.
Kelly began his plumbing career as a SeaBee in the United States Navy. He graduated number one in his class in 1994 with the rank of E5 and worked as a plumber and HVAC technician in Adak Alaska and Guam. He began his career as a civilian plumber in 1998 and began working in Lake and Mendocino Counties in 2000.
He continues his plumbing education through weekly training sessions at Benjamin Franklin Plumbing and was certified in water treatment through ProSystems water treatment training in Chicago Illinois. He is certified in Wirsbo Aquapex and Rehau pex pipe installation, Rinnai tankless water heater installation, Wardflex, Gastite and Tracpipe gas pipe installation. He is certified in confined space entry and trench shoring. He is also an Asbestos Abatement Contractor. Kelly has worked in wholesale distribution and specializes in troubleshooting.
Stan Kincannon
Plumber
Stan Kincannon was born and raised on the plains of Northeastern Montana (brrr) and moved to the Bay Area in 1981 to attend college where he graduated Cum Laude from John F. Kennedy University with a bachelor's degree in Holistic Health in 1983. He continued his education in the health field with a Master's Certificate from the Institute of Experiential Therapy. Stan is married with two grown children.
Stan began his plumbing career in the fall of 1988 working for a Plumbing Wholesale Distributor in San Francisco. He entered the service and repair side of the industry when he moved to Lake County in 1992. He started in business in 1995 and currently holds licenses for California General Contracting (B), Plumbing (C36) and Sanitation Systems (C42). He is a certified installer for Rinnai tankless water heaters, Wirsbo Aquapex and has attended water heater sizing school through AO Smith company, is certified in water treatment through ProSystems water treatment. Throughout his career he has performed and supervised the installation of thousands of plumbing jobs ranging from whole house pipe installations, trenchless sewer and water line installation, water treatment and septic system design.
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