James came out diagnosed i have busted cast iron under my slab and gave me multiple options and didn't pressure me into making a decision which I really liked so I went with his worry free option he started the repair process same day and the next day he showed up and got everything fixed and no more issues my shower drains and I don't have to bucket water out of the tub anymore I will highly recommend James with Benjamin Franklin Plumbing out of temple tx
Israel Romero was a very professional technician ! I enjoyed his company while he replaced a 40 yr old outdoor faucet and a new valve inside our laundry room which was causing the outdoor faucet to leak! He did however have to cut into our wall in order to remove the outdoor faucet! He was able to cover the wall with the access panel for the meantime! I would definitely recommend Benjamin Franklin plumbing for your plumbing needs!
Mr.James was amazing! Very professional, he got the job in ten minutes! Very respectful and great professionalism! I would 100 percent recommend this company! Ask for Mr.James, he was great
These guys are the best! I have used them for several different projects and today was an emergency, and they actually had someone who had finished up a job and could come right over! Talk about service! I could not ask for better service and a nicer technician. Chris was awesome, he picked out the problem and fixed it in no time. And, my dogs liked him. When you pass the dog test, you go a long way in my house. Thanks so much Chris! And, thanks Benjamin Franklin Plumbing. You guys rock!!
Howard and Tyson were phenomenal! Came out to my store quick, got everything repaired quickly and professionally, and prices were competitive, and I felt were fair for the excellent quality of work. Will use them for my future plumbing needs!
We had a water leak from upstairs that poured into our down stairs bathroom. Traise from Benjamin Franklin quickly responded and fixed the issue. His attention to detail played an integral role in finding the problem. Traise communicated with us throughout the entire process from start to finish. He sent photos and his final report for the insurance company the same day he finished. I highly recommend asking for Traise from Benjamin Franklin for your next plumbing issue or project!
All around great experience. A team was at my home within 30 minutes of my phone call, I received the name and photo of the employees who'd be coming so I felt safe. Matt was thorough, direct and easy to understand and was great at communicating what was knowable, what was unknown, and what he'd recommend.
Eddie is the man! Ben Franklin Plumbing are an honest and competent company. My technician Eduardo was professional, fair and did perfect work. Highly recommended 5*****
Gerardo and crew were fantastic! They came and put down coverings on the rugs/floors, covered areas around where they worked, fixed our issue, and then cleaned everything up afterwards leaving our place as clean as it was when they arrived. They clearly communicated the situation and were timely and effective in their work. Will definitely use them again if needed.
Tyler was extremely friendly and professional! He very quickly fixed leaks in my gas pipe and also helped replace my dryer gas line and valve, and solved the issue I was having with my gas range/oven. I am very grateful for the speed and quality of the work!