I cannot say enough good things about Mike and the service he provided. From start to finish, he was professional, knowledgeable, and incredibly responsive. He took the time to explain everything clearly, diagnosed the issue quickly, and completed the work with exceptional attention to detail. What really stood out was his honesty and commitment to doing the job right. He arrived on time, treated my home with respect, and left everything cleaner than he found it. It’s rare these days to find someone who genuinely cares about their customers and takes such pride in their work. If you’re looking for a plumber who is reliable, trustworthy, and delivers phenomenal service, Mike is the person to call. I highly recommend him and will absolutely use his services again in the future.
Our tech Lonnie was great. He came after hours for a major sewer clog. Professional and very neat. Clearly explained what he was doing every step of the way. Highly recommend Ben Franklin.
Lonnie has been our go-to service technician for the past four years, and we will always request him. He is incredibly knowledgeable, warm, and kind, and he never minds taking the time to answer all of my questions. He thoroughly checks our entire system for issues every single visit, giving us complete peace of mind. I trust him implicitly to look out for our best interests. Benjamin Franklin is incredibly lucky to have an employee who represents their company with such high standards and care
Lonnie came in and changed my hot water heater in 3 hours super professional and knowledgeable when I asked questions. Definitely will be requesting him for any additional repairs I need around my home.
Great experience with Benjamin Franklin Plumbing. Lonnie Moody installed my new water heater and provided excellent customer service. He was professional, detail-oriented, and took the time to ensure everything was done correctly. Highly recommend...!
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