I had a great experience with Josh installing my new water heater. From start to finish, he was professional, knowledgeable, and easy to work with. He showed up on time, explained the process clearly, and made sure everything was installed safely and efficiently. Josh took the time to answer my questions and made sure the area was clean before he left. The installation went smoothly, and the new water heater is working perfectly. It’s clear he takes pride in his work and cares about doing the job right. If you’re looking for someone reliable and skilled for a water heater installation, I highly recommend Josh and his services. Great workmanship and excellent customer service!

I never thought that working with plumbers would be a satisfying experience…until I met Matt and Josh from Benjamin Franklin Plumbing in Canton MI! Not only were both men friendly and respectful, but they worked with integrity and excellence. OUTSTANDING job, OUTSTANDING men!!! I highly recommend them!!!

Im going to start by saying, Josh is an amazing technician!!! I was woken up at 6am to water spewing from my toilet pipe straight into my bathroom. I was in a panick. I tried to plug the hole as best as I could and jumped on my phone and headed to Google. Looked up plumbers and found this little gem of a business. I called and was answered immediately. The person who answered the phone (Sarah) was very understanding and extremely helpful. She listened to my issue and was already immediately dispatching josh to my location. I couldnt be any happier about the speedy service he provided to stop the leak and fix the pipe in -20° weather on a live line as they call it. Because my main water shut off valve is broken we couldnt shut the water off, so this man went under my trailer and got blasted with all kinds of frozen water and fixed my pipe. I have never been more greatful to any person in my life as I was for josh coming out and fixing my pipes as fast as he could and he did a great job. When he quoted me for the job the price was high understandably. And I told him id have to send him away and figure out a cheaper way as im a single mom of 2 kind of struggling. Josh immediately jumped on the phone and contacted Sarah and let her know my situation and she was way more than accommodating for my financial situation. I really cant thank both of you guys enough. I dont know what my bathroom would look like without your guys speedy and accommodating service. Josh definitely deserves a raise. Ill say that is a fact. And all the praise. Thank you guys so much again!!! I will definitely recommend you guys to anybody who asks. ❤️

Very happy with the knowledge, professionalism and work done by our service technician Matthew in my salon! He had a real mess of plumbing to deal with when I called them. He explained how it needed to be fixed in terms I actually understood, without talking down to me which I appreciate. I will be recommending family and friends to them in the future. If you’re looking for trustworthy, dependable and knowledgeable plumbers that do clean and good work I highly recommend calling them!

We woke up early this morning to below zero temperatures and the sound of rushing water and flooding on our first floor and basement. Josh from Benjamin Franklin Plumbing arrived on time as promised, located and replaced a cracked pipe so that we were able to turn our water back on within two hours. Josh is a very personable young man who knows his stuff. He also recommended a restoration company to remove and replace our wet plaster. We are very appreciative of his great work on this bitterly cold day.