I had a great experience with Josh installing my new water heater. From start to finish, he was professional, knowledgeable, and easy to work with. He showed up on time, explained the process clearly, and made sure everything was installed safely and efficiently. Josh took the time to answer my questions and made sure the area was clean before he left. The installation went smoothly, and the new water heater is working perfectly. It’s clear he takes pride in his work and cares about doing the job right. If you’re looking for someone reliable and skilled for a water heater installation, I highly recommend Josh and his services. Great workmanship and excellent customer service!

I never thought that working with plumbers would be a satisfying experience…until I met Matt and Josh from Benjamin Franklin Plumbing in Canton MI! Not only were both men friendly and respectful, but they worked with integrity and excellence. OUTSTANDING job, OUTSTANDING men!!! I highly recommend them!!!

I needed an urgent repair for my sump pump over the weekend because it was running nonstop but not moving the water out. Sara answered my call and was very friendly and helpful, and got Josh out to my house the same day to help. After Josh replaced the pump, he found that the discharge pipe is frozen/clogged as well, so he set up an appointment for Sunday with Matt, who installed a temporary fix to keep things running until the weather warms up and they can fix the main discharge pipe as well. Both Josh and Matt are awesome to work with, they are very knowledgeable, super friendly and professional, and do great work. Thank you so much for everything, I highly recommend Benjamin Franklin Plumbing and will definitely use them again, and tell all my friends about them as well!

Sarah and Josh are the best. Sarah kept us informed. Pricing was good. No hidden extra cost. Josh was fast and knows what he was talking about. Thank you so much!

Im going to start by saying, Josh is an amazing technician!!! I was woken up at 6am to water spewing from my toilet pipe straight into my bathroom. I was in a panick. I tried to plug the hole as best as I could and jumped on my phone and headed to Google. Looked up plumbers and found this little gem of a business. I called and was answered immediately. The person who answered the phone (Sarah) was very understanding and extremely helpful. She listened to my issue and was already immediately dispatching josh to my location. I couldnt be any happier about the speedy service he provided to stop the leak and fix the pipe in -20° weather on a live line as they call it. Because my main water shut off valve is broken we couldnt shut the water off, so this man went under my trailer and got blasted with all kinds of frozen water and fixed my pipe. I have never been more greatful to any person in my life as I was for josh coming out and fixing my pipes as fast as he could and he did a great job. When he quoted me for the job the price was high understandably. And I told him id have to send him away and figure out a cheaper way as im a single mom of 2 kind of struggling. Josh immediately jumped on the phone and contacted Sarah and let her know my situation and she was way more than accommodating for my financial situation. I really cant thank both of you guys enough. I dont know what my bathroom would look like without your guys speedy and accommodating service. Josh definitely deserves a raise. Ill say that is a fact. And all the praise. Thank you guys so much again!!! I will definitely recommend you guys to anybody who asks. ❤️