I had a rough start with them-my attic flooded a year after installation because the system wasn't up to spec. But they owned up to it, revamped their team, and sent folks out to fix everything in one day flat. Added overflow pans with water switches for all my units. Super thorough, no shortcuts. Now I can remodel my bathroom without sweating a repeat flood. If you had issues before, their changes are real-worth giving them another shot. Great company, solid warranties, and Joel especially? Total pro.

Daniel did an outstanding job fixing our sewer pump issues. He was extremely prompt, even arriving early and ready to get the job done. He quickly identified the problem, explained the solution clearly, and had everything taken care of in no time. His professionalism and efficiency made the whole process stress-free. I’ll definitely continue using Benjamin Plumbing for future needs—highly recommend!

Jonathan was such a blessing in a difficult situation when we discovered the water heater was leaking, and the furnace room floor was wet! Jonathan worked to do everything possible to solve the problem and install a new water heater before being able to head home to a late supper! Such professionalism is to be applauded as he worked tirelessly to be sure everything was installed correctly down to the smallest detail.Jonathan went above and beyond with a cheerful and positive attitude. Benjamin Franklin Plumbing is lucky to have such a hard worker and top notch employee working in their business!

Highly recommend! Ilija and Dylan were professional, answered all of my questions, respected my home, and were wonderful to work with. Easy to schedule and completed the work quickly - quote took place the same day I called, and they were available to start the next day.

Excellent experience with our technician Jhonatan Trejo today. Very thorough and professional work with the plumbing repairs we needed done. A+++ customer service , highly recommend him. Thank you for your help!