I had a rough start with them-my attic flooded a year after installation because the system wasn't up to spec. But they owned up to it, revamped their team, and sent folks out to fix everything in one day flat. Added overflow pans with water switches for all my units. Super thorough, no shortcuts. Now I can remodel my bathroom without sweating a repeat flood. If you had issues before, their changes are real-worth giving them another shot. Great company, solid warranties, and Joel especially? Total pro.

Joel K was knowledgeable, easy going and professional during installation of our tankless water heater. When he walked in the door he gave an estimated time frame and at the end was within 10 minutes. Took the time to explain each step and to answer my questions. Would recommend him as a reliable, trustworthy plumber.

Daniel did an outstanding job fixing our sewer pump issues. He was extremely prompt, even arriving early and ready to get the job done. He quickly identified the problem, explained the solution clearly, and had everything taken care of in no time. His professionalism and efficiency made the whole process stress-free. I’ll definitely continue using Benjamin Plumbing for future needs—highly recommend!

Jonathan was such a blessing in a difficult situation when we discovered the water heater was leaking, and the furnace room floor was wet! Jonathan worked to do everything possible to solve the problem and install a new water heater before being able to head home to a late supper! Such professionalism is to be applauded as he worked tirelessly to be sure everything was installed correctly down to the smallest detail.Jonathan went above and beyond with a cheerful and positive attitude. Benjamin Franklin Plumbing is lucky to have such a hard worker and top notch employee working in their business!

Ilija Kostadinov is a five star master plumber! He located two separate problem areas under the kitchen sink that had caused water leaking in the basement. I appreciate how he explained what was causing the water leaks to me and showing me the defective parts. On top of being an excellent plumber, he is also very personable and conscientious of cleaning up his work area. I highly recommend him!