I had a great experience with Iris. She was very kind, professional, and clearly knows her trade. She explained the plumbing issues thoroughly and made sure I understood what needed to be done before starting any work. Her knowledge and attention to detail gave me a lot of confidence. The job was done efficiently and the space was left clean. Highly recommend her for any plumbing needs!
I recently had the pleasure of working with Iris at Benjamin Franklin Plumbers. She replaced a 50 gallon water heater in my attic, handling the job with remarkable skill and professionalism. It was a seamless process! She took the time to explain the installation process and her expertise was evident as she efficiently navigated the tight space & compartment. I highly recommend Iris her top-notch service and expertise will undoubtedly exceed your expectations. *images provided they did protect stairwell my kids had inadvertently moved everything out of place. But they fixed it. No damages to report lol.
Neil did a great job installing our new kitchen faucet. Explained everything from the quote, job and how to use the new sprayer 😊 will definitely use them again when I get our new pot filler.
I am very happy with Benjamin Franklin Plumbing's response to my tankless water heater concern. My technician, Neil, was very professional, courteous, friendly, and communicated his observation and recommendations in a very clear fashion. Nice work, Neil. Thank you. Just a follow up: Unfortunately, the repair requested by the warranty company didn’t resolved the problem. But thanks to the team, Iris, Michael, and Jeff, from Benjamin Franklin Plumbing in League City, they quickly coordinated with the home warranty company to approve the full replacement at a very reasonable price. Best yet is that they got it in the next day! I recommend this company! A new issue cropped up as a result of the cold weather, Neil came out gave me an estimate on a Friday and was able to get the work done, and done well, the next Monday. Nicely done! Thank you!
Iris was a breath of fresh air. Very professional, knowledgeable and qualified. She got our job done efficiently. I would want to always ask for her, if I needed help.
