Michael was great. He was on time, did exactly what we discussed and was friendly, straightforward and answered my questions. I will definitely ask for him if I need another plumbing service or decide to take advantage of their other offerings. Knowledgeable, honest and courteous.

Great experience again! Unfortunately, had to use this company to replace the main water line in October. They were complete professionals at that time and again today. Discovered water in my garage, had narrowed it down to a water heater with my “expertise”. Called the professionals to go from there and after doing the research and going the extra mile, was informed it was not a plumbing leak, but water entering from outside my house. They could have taken my money and installed a new water heater, but instead informed me that was not the case. I will continue to recommend this company to anyone I know that needs plumbing work because of their integrity. Thank you Benjamin Franklin Plumbing and to my technician Leo.

Great experience with Benjamin Franklin Plumbing. They showed up on time, fixed the issue quickly, and explained everything clearly. Fair pricing and very professional. I’d definitely use them again.

Called for an estimate and they had a tech out to my house within 20 minutes on a Friday afternoon. Michael looked at the hot water heater (why I called) and did a free home inspection while he was there. He was quick and explained everything and answered my questions. They scheduled me for Monday, and Michael came back out to replace my hot water heater and fix my bathtub handles and faucets that were leaking. Whoever had done my repairs before hadn’t used the correct parts, making the work a little more difficult than expected, but Michael got the correct parts needed and got the job done! The pricing was reasonable, much less than other places I had gotten quotes from (one wanted $1000 more!), and the estimate was free which is harder to find nowadays! Several other places wanted to charge $50-$75 just to come look at it. I’m glad I found Benjamin Franklin Plumbing. I will definitely use them again should I need anything else and I recommend you use them as well! Michael was phenomenal and took the time to answer my questions and explain everything in a way that made sense!

Leo Turentine did a really good job he was here on time did all the work did pay attention to using booties and keeping the house clean and after replacing a toilet the bathroom was spotless. Greatly appreciated.