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We recently had our sewer line repaired and lined, and our technician, Daniel Speicher, was outstanding. He was incredibly proactive, working directly with the city to get our lining approved and keeping us informed every single step of the way. He didn't consider the job done until everything was perfect, including coordinating repairs for some residual damage near our back gate. Danny made a difficult home repair much easier on our family. Five stars!

Amazing! Matthew called before he arrived. He was on time, very knowledgeable, professional, and kind. He took the time to explain the whole process (multiple times to me lol) and went over the time line if I decided to go with their company. The quote was very reasonable with the other companies (and my budget). The whole experience was so easy and never felt pressured. I am so happy to have made contact with Matthew and this company. Top notch!! Thank you!!

Great service, particularly Douglas. He was thorough, professional, friendly, and knew exactly what he was doing. I would recommend.

David Rice and Hercules were amazing replacing our 2 40g water heaters in the attic. Customer service on point, arrived when they said they would, placed blankets down throughout the house and didnt leave any trash or materials behind. Highly recommend Benjamin Franklin Plumbing!

The plumber was very kind. He walked into my house that was smelling of backed up sewage. He remained professional and got the job done in a timely manner. I really appreciate how efficient and helpful he was from start to finish. Thank you Benjamin Franklin Plumbing for being prompt taking care of my needs from start to finish.

Kyle was great! He explained a hot water problem I’ve had forever so that I can finally understand what the issue is and that the builder had installed a regulator for a tank system when I have a tankless system!!! He flushed everything out for me and even went so far as to call to see how much it would be to remove the regulator. He really went the extra mile for me! What a great employee!

Avery and Andrew were here on time, acted respectfully and did a great job fixing a problem we had lived with for too long. We would fully recommend them and wouldn't hesitate to call them again!

Brandon and Jessie were very understanding and conscious of my situation. They provided numerous solutions and patience while waiting for my decision. Very helpful with NO pressure. After finalizing my choice, Jose and Nate arrived and immediately diagnosed the issue. Calmly and like a well oiled machine were able to snake the clog(s). Then explained then potential hazards of an old home and some prevention steps to keep in mind. When they left, everything was virtually cleaner than when they arrived. The whole experience, with all four gentlemen, was calming, professional, and reassuring.

Super impressed with my initial experience. Technician, Shawn Carnes, Was on time, very professional and very knowledgeable. It’s obvious what Benjamin Franklin‘s mission is, and I was happy to sign up and be a part of it. Definitely refreshing from a service perspective. Well done.

Had yearly inspection done. Austin Strong was very thorough. Showed me pics of issue with piping and we discussed potential changes. Very personable tech.