Professional and courteous! Justin got us taken care of even though we had a small space to work in. He also cleaned up after himself. Couldn't be happier. We appreciate it Justin. We Recommend highly!

Micah did a very professional job and was only on site for 1.5 hours. I would guess he had about 1 hour of travel time and I don’t know what your mileage rate is. He also had “helper” with him who really didn’t contribute a lot but I am assuming that he is a trainee. I am no please with the flat rate charge of $1215 labor for this relatively short period of time on the job. Having been a service manager for Caterpillar dealers over 40 years, I certainly understand how flat rating works, with customers paying the same price when a job takes longer than average as customers do who received a larger for a relatively simple job done in a below average time. ‘Nuff said.

Justin was amazing - I called around all day to try and find a plumber without luck. I tried Benjamin Franklin and they were friendly (wish i could remember her name) professional and really seemed to care that our problem was resolved that day! Justin arrived and he too was polite friendly and got the plumbing resolved! Because of the professionalism and caring Benjamin Franklin just became our go to plumber! Not sure why anyone would use another plumber!

I was very pleased with the service from Benjamin Franklin Plumbing. Justin was on time, a little early in fact, and communicated clearly. I live in a bit of a remote area and was concerned with finding a plumber that would provide service at my location. No problem with Ben Franklin. As a first time customer my only caution is that this is not an inexpensive option. All pricing was communicated in advance so I knew exactly what the charges would be.

Benjamin Franklin came out to fix two leaking toilets. Syres was very friendly, professional and courteous. He showed us the issues we were having and fixed the issues quickly and neatly! Will definitely use them again. Highly recommend .