Israel did a great job, was professional, and was timely.
- Nathaniel C.Germantown, MD
Thank you One Hour for sending Chad Derexson from Benjamin Franklin to inspect my plumbing and hot water heater. He was respectful polite and did a great job explaining everything to me that I wanted to know. Please in the future I would request that Chad be sent to my home for any repairs. Thank you
- Deborah B.Rockville, MD
I was in a bad situation. I had gotten a snake stuck in the drain of one bathroom sink and had broken the u-bend in the other bathroom. Ben Franklin sent Ira to the rescue. Against all odds he managed to get the snake unstuck— something I thought would be impossible. He was professional, courteous, knowledgeable and personable. I would use him and Ben Franklin again any time. He really saved the day!
- Michael A.Gaithersburg, MD
My garbage disposal wasn't working. So I called Ben Franklin Plumbing around 4 pm today, Sept. 23, 2019. I told them what the problem was and they sent Gerry to fix it ; he arrived the same day at 5:55 pm! He was fast, neat, fixed my garbage disposal, and told me about the company's plumbing maintenance contract.