Here at Benjamin Franklin Plumbing, we often get asked why we are named for the famous American historical figure. The most popular question is, did Benjamin Franklin invent something to do with plumbing? The answer to that is no, at least, not that we know of, even though Franklin was a noted inventor of his day. But, by invoking Benjamin Franklin, the founder of the company hoped to invoke the values that we associate with Franklin through the wisdom he imparted in Poor Richard’s Almanac with maxims such as, “Look before, or you’ll find yourself behind.”
We are The Punctual Plumber, and the company was founded on a simple premise—that a plumber should arrive at your home when promised. We take this commitment so seriously that we commit to paying you $5 for every minute late if we don’t arrive within the time frame promised. In addition, we commit to being available whenever you need us. We offer emergency services, 24-7, 365 days a year. Since plumbing disasters don’t wait for Monday through Friday, 9 to 5, neither do we and you can count on us being there.
Our commitment to reliability is only as good as our commitment to integrity. We work hard to earn and maintain our customers’ trust. We also hold the company and all of its employees to the highest ethical standards because we know you have trusted us to come into your home and maintain its comfort and safety. We also know that our customers worry about being charged fairly, which is why we provide our Straightforward Pricing Guide, so that there are no costs hidden behind technical jargon. And, we back our services with a 100% satisfaction guarantee.
We strive to be as innovative in our field as our namesake was as an inventor in his day. Our plumbers receive extensive ongoing training to ensure that they are the most technically proficient in the business. Our locations also offer the latest home plumbing innovation, from whole house water filtration to tankless water heaters and smart home technology. When a Benjamin Franklin plumber comes to your home, you can be assured that he or she will be well trained and able to provide you with the best the industry has to offer.
All these factors make us a trusted name in plumbing throughout the country. So, the next time you hear a Benjamin Franklin quote, we hope you think of us, and the next time you need a plumber, call us at 1-800-259-7705.