Tim Miller was very polite and professional. He addressed all five of our concerns and gave suggestions on how to prevent issues in the future. I highly recommend Tim and Ben Franklin for any plumbing work you need done.

Good work. Quick turnout. Clear communication. Tim did such a good job we felt we needed to bring up out right away for another job! P.S. Google Isn't letting me give a third review, but Tim has been out to our place to repair two broken pressure tanks, a water heater, one broken well pump, plus installing a new spigot and a junction box AND install a magnetic water treatment device for me. It's been an expensive month, but Benjamin Franklin and Tim have been nothing but great.

I had an emergency water leak issue to be fixed. We didn’t have water at home because it was shut by the town. Benjamin Franklin was very responsive and sent someone to check quickly. Although it was an extensive work to replace all the pipes underground, they quickly resolved the issue and we had water. Great work and friendly staff. I recommend to anyone who needs timely and high Quality work done.

Jonathan was a delight. He let me know what was going on step by step. My pipe was frozen, the temps were freezing, he was pleasant and had a smile on his face. The price I paid also included a down payment to schedule a return to insulate the pipe against future freezes. He was a blessing!

Tim is extremely knowledgeable, professional and very pleasant. We had complete confidence that he would do the job the right way. We will definitely request Tim in the future. Hopefully it's will not be at 11pm on a Sunday. Thanks again Tim!