I got same day service to diagnose my problem. Unfortunately it was a very involved problem so they had to schedule a day to come out and repair the issue. The receptionist called the very next day and scheduled us for 2 days later. They also indicated if the problem worsened to the point of not having water to give them a call and they would do their best to get us scheduled sooner if possible. Jonathan was very friendly and helpful. Their prices seemed fair. I would highly recommend and will certainly use them myself in the future.

I had an emergency water leak issue to be fixed. We didn’t have water at home because it was shut by the town. Benjamin Franklin was very responsive and sent someone to check quickly. Although it was an extensive work to replace all the pipes underground, they quickly resolved the issue and we had water. Great work and friendly staff. I recommend to anyone who needs timely and high Quality work done.

Tim was very attentive to my needs after frustrating experiences with other local plumbers. He quickly diagnosed the issue, offered reasonable options, and replaced the toilet within a reasonable time. He provided additional plumbing tips and comparisons. I won’t use another plumbing business in the future.

First time that Ben Franklin came here for work. I needed a water line run to my new refrigerator. The obvious thing to do was run an underfloor line from the refrigerator location to the nearby sink plumbing. But a quick exam of my very low crawl space showed that the ventilation ductwork made that route impossible. Fortunately, the water line to my utility room washing machine could be quickly tapped to run the line through the wall. I also appreciated that the plumber helped me position and set my refrigerator to finish the project. Will be calling Ben Franklin for a future project. Thanks!

Benjamin Franklin Plumbing did an awesome job. He was here the same day I called. He assessed the issue and got straight to work. He had everything taken out and put back together within hours. I definitely will call on Benjamin Franklin Plumbing for all my plumbing needs.