I had an emergency water leak issue to be fixed. We didn’t have water at home because it was shut by the town. Benjamin Franklin was very responsive and sent someone to check quickly. Although it was an extensive work to replace all the pipes underground, they quickly resolved the issue and we had water. Great work and friendly staff. I recommend to anyone who needs timely and high Quality work done.

Tim with Benjamin Franklin has worked on a property we own and manage as a short term rental as well as another home that we manage. He is super pleasant. He is neat and tidy and came into the home with shoe covers. Both times we have used his services at two totally different homes, he has been on point! He is very thorough and does not leave until he has triple checked to ensure that everything is working properly. For example, we had someone else come out previously to our home in which there was a leak from the shower/tub combo and we were told the issue was caulking and it was recaulked. However, then the leaking occurred again. My husband recaulked just in case. But, then we had Ben Franklin come out so we can double check and ensure the leak wasn't coming from elsewhere. He filled the tub to the overflow drain and sure enough there was a leak there. He took care of that and then he ran water through again and he found an ever so slight leak under the tub in which he could aww plumbers putty was used and he recommended sealing with the proper caulk, which he did. He also sprayed all the caulking my husband had done and confirmed no leaking around those areas as well. He also was pleasant in answering all of my 10 year old son's questions!!!! 🤣😊💝 Ben Franklin has been very pleasant to work with and they also showed up much sooner than they scheduled, which was helpful because we had concerns that there may have been a problem not just from the caulking around the shower/tub unit. We are so glad we called Ben Franklin for our plumbing needs! Their staff are pleasant and patient and very knowledgeable! Tim has came out the past two times and has been superb to work with both times! We are so appreciative of their help and in resolving our issues. Thank y'all so much!

Tim was friendly and very informative. He took time to answer my questions, explain everything to me and fixed my water system. I am very pleased with him and Ben Franklin. I have used them for 9 years and am never disappointed.

Lee was the best! Showed up on a Friday evening for a last minute call. He was friendly, knowledgeable and kind. He showed me what was involved in the repair and then completed it quickly. Price was actually less than estimated!

Had Ben Franklin Plumbing handle the work needed during my kitchen renovation. Very pleasant and professional staff who respected our home when traveling throughout. They insisted wearing the booties over their shoes. They worked so well I may start telling my husband he needs to wear those!