Chase was prompt, considerate, knowledgeable, professional, and a good communicator regarding the project. He not only carefully investigated the problem and fixed it, he was thorough and took extra time to make sure the solution was solid. He offered options in case I wanted to consider changes in the future. Chase has serviced this house in the past and it was good to see him again. I am always confident that Benjamin Franklin Plumbing will always send the right technician for the job!

Super fast response and absolute professionalism. Nick was wonderful and honest. He was able to get my brother’s 3 bathrooms all back in working order in a day and set very clear expectations. I was under massive time constraints and didn’t have time to dally or play games. Adam and Nick were super responsive and were straight with me.

Ok this is the best contractor I have ever dealt with!! They are very professional on time and the work was done right the first time! I had a broken pipe on Thanksgiving and they fixed it for me the next day!!!! If you have performing needs, call them!!

Best drain cleaning in Roseville. We had a slow drains in our kitchen and bathroom, so we booked drain cleaning in Roseville. The plumber used a camera to show what was blocking the pipe and cleaned it completely. I appreciate how transparent and professional they were. Definitely my go-to plumber in Roseville from now on.

Wayne (our tech) was amazing, as always. He's professional, polite & extremely knowledgeable; it's why I always request him. He's always been honest with me, and is the main reason I stay with Benjamin Franklin The above sounds like my previous posts, but that's because Wayne is outstanding. However, what previous posts don't say is that Wayne is thorough and always provides options, so you're able to pick the 1 that fits your plan (& budget). It's for that reason that he's earned my trust, and I wait to get on his schedule Don't get me wrong, Ben Franklin is a great company, but it's the people, relationships & trust that make it awesome. It's also why I recommend them (& Wayne) to my friends & family

KAMAKANI Was very friendly and courteous did a great job for me. He was very personable and made sure that the job was done right so that I wouldn’t have to call him back. Advised me that if there was another problem with it how I could fix it myself or call him and he would come back and fix it. You don’t get better service than that. Bob Williams

I called today, Black Friday in the afternoon for a drain clearing. Dusty came out in about an hour and snaked my tub that was backing up when I used my bathroom sinks. He had the problem solved Pronto. He was my miracle today. So professional, cleaned up all the black gross 🤮 mess in the tub. It was sparkling and easy . I have had Dusty out a couple of other time for this problem, he is delightful. Thank you Dusty and Benjamin Franklin Plumbing. Marvelous

Scheduling was easy. I appreciated the text updates and confirmation options. The staff member on the phone was kind and attentive to my potential needs/concerns. The tech, Mike Palmeri, was personable and knowledgeable. He was great with the dogs and answered my young son’s million questions while working on the drain. The clog in my kitchen sink was fixed and we are grateful!

Our water heater went belly up. After three different plumbers failing to return calls and total unprofessionalism. We called Benjamin Franklin. They did not disappoint. Had someone to our home same day. The guy had the old water heater out and new one in quickly. Ryder Hewitt was awesome. Came right in and went right to work. Thank you guys and we will be recommending you and repeat customers!!

Serviceman was personable, on time , and knew what he was doing. He diagnosed my toilets’ problem immediately. I’m thankful he had all the parts he needed in his truck. Repairs were done quickly and without making a mess. Extremely happy with Benjamin Franklins Plumbing services. Would not hesitate using the again!