This is an exceptional team of technicians who consistently demonstrate professionalism, honesty, and trustworthiness. They take great pride in their work, and it truly shows in the quality of the service they provide.

I wanted an estimate on installing a gas line to a gas range, previously had electric, and in a house with galvanized pipe. I must first say that I was ultra pleased with my first AI phone interaction to make an appointment! It was better than a real person. I could understand every word she said. The voice was polite, no attitude, asked all the right questions, nothing more or less. And in fact, I got a same day appointment! On to the estimate. Steve looked at everything I had. Explained what could and couldn't be done. Explained in detail how and what would be needed for my new gas line. Word of caution, this is not an inexpensive process. The parts are expensive. But Explained as to why that was the case. Felt great about what Steve would be doing and scheduled the work.

Very professional, explained everything so I understood what he would do and why. He didn't try to oversell. He recommended a couple of things that would help, but no pressure. I don't normally do more than just a simple recommendation. In this case I would have to say I highly recommend them.

Jordan and Jon came out and got me squared away. Both techs were very knowledgeable and made an unpleasant experience pleasant. Thanks guys for getting us all fixed up and i will call you guys anytime I have an issue.

Matthew was amazing! Our pump broke when we lost power, he came and repaired everything! He was super professional and knowledgeable. Very dependable and left no mess for us. Excited to use our washing machine and basement bathroom with no further worries. They also quoted less than others for our repair and explained the entire process. Thank you Matthew Tacia! I would recommend this plumber to anyone.

Brian Rotolo, the plumber who installed our Flow Tech Water System, was very knowledgeable and answered our many questions. We are confident we made the right decision to go with Benjamin Franklin for our plumbing needs. We will absolutely continue to use their professional services, if needed in the future.

Matthew R was such an amazing technician/gentleman…. He made the process so smooth and I felt completely comfortable with having him in my home. I just moved to Orlando Florida a few days ago, but quickly found out from my insurance agent that my water heater that worked perfectly fine. Was six months over what it should be in order to be insured. So I had to have a new water heater put in.. It was a little more than I expected Price wise, but I would do it all over again without a doubt… You get what you pay for and that’s what Matthew R provided!! This review is solely based on Matthew, his professionalism will definitely make me call back for any other services that I may need!!

Matt have been professional and have shared people comments with fellowship with customers care and support of safety and security along with his work. I met a younger Gentleman/Brother. Take great care of Matt and support him as he reflects GREATNESS ON THE BEHALF OF THE COMPANY AND SERVES TO WE THE PEOPLE WHO APPRECIATE MATT AND THOSE WHO OPERATE THE SPIRIT AND SERVICE AS MATT HAVE: Have a BLESSED DAY 🙏🏾

I did my earthquake valve as California code records plus they did my hybrid water heater very professionally very good job.

It was a pleasure working with Moreau. He was very patient and helpful. He explained and went through my options and took his time. One of my best experiences with a service technician. Thank you!!