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You Can Count on the
You deserve to know that you aren’t being tricked by your plumber into buying expensive and unnecessary upsells and services. At Benjamin Franklin Plumbing® of Dover, we have proudly built our reputation for being a plumbing company that really takes our customers’ best interests to heart. Our highly-skilled, background-checked plumbers work carefully on every job, looking for the right solutions that fit the situation and your budget. Plus, with our 100% customer satisfaction guarantee, “If there’s any delay, it’s you we pay!”
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Discover the Benjamin Franklin Plumbing® difference by calling (302) 613-0703 at any time.
Chris was a very understanding and professional on the assessment and estimate appointment with us. He thoroughly went over all the options and discussed in detail the different options. We came to an agreement on the best course of action and scheduled our install for our new water heater. Amazing interaction. Chris was on time in the day of installation. Was very professional. He even refused to stop for lunch even at my insistence to do so. The final result is clean and I am very satisfied. (The area he had to work with limited the options if running the lines) He even helped me out and fixed my shotty job of replacing our washer hook up lines.
Called them this morning at 9 am and they had a plumber out before 11 am to fix my kitchen sink drain pipe (which had somehow fallen off overnight). The plumber, Sean, suggested a few options with different costs associated to make the repair and then did the repair very efficiently. He was so friendly, proficient and patient. I would not hesitate to recommend Sean, or likely any of the plumbers associated with BF.
Matt is my usual plumber since moving to DE in 2020. He goes above and beyond and really listens to his customer's needs. As a rule I like to stay with the same Technician's for all my home repairs whenever possible. This is the second service I have had done to my home with Ben Franklin Plumbing. The first time was a new hybrid hot water heater and new installation of a water softening system. This was a seamless and perfect install, nice and neat perfect lines. Matt came today to upgrade the well pump and outside faucets so that I have the correct pressure to water my lawn with the use of a sprinkler and not burn out my pump. Well the pump was horribly corroded so by the grace of God it was caught before it did. We went with 2 new outdoor faucets, upsized the water line a, 1 HP submersible pump and add the pressure tank. Coming from a family of plumbers and inspectors I am one to pick my contractors brains for the best possible solution and I want to understand as well. I have high standards when it comes to plumbing. All this being said, if you are looking for outstanding service and really 100% want the job done right I highly recommend this company and major repairs you might need performed. Well done!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Forrest Grant
Service Technician
Forrest has been with Benjamin Franklin for 5 years but has been doing plumbing for 15 years total! He enjoys spending time with his kids and family, as well as building things in his spare time.
Matt Gummel
Service Technician
Matt has been doing plumbing for 4 years and in his free time when he is not hard at work, he enjoys working on his trucks and going hunting!
Sean McDonough
Drain Technician
Sean has been with Benjamin Franklin for 3 years and has been doing plumbing for nearly 10 years! He enjoys spending time with his family and riding his Harley.
Sean Garrett
Drain Technician
Sean has been doing plumbing for 6 years and in his free time he likes to play sports and play video games!
Austin Grabowski
Plumbing Apprentice
Austin is a certified apprentice with Benjamin Franklin and is in his 4th year of adult education to obtain his Journeyman's license in plumbing! While Austin is not at work he enjoys working on cars and spending time with his family and girlfriend.
Charlie Patchell
Service Technician
Charlie has been a plumber/ pipe fitter for 15 years! He has special skills in residential, commercial and industrial plumbing as well as many other construction and automotive trade skills. Charlie enjoys spending time with his family and helping his son restore late model cars.
