They came out and inspected the old water heater and able to explain what was needed to bring a new one up to code, and while they were here they were able to shut off the gas valve to the hot water heater (which was antique) for my safety. They also told me what was needed for new duct work to the furnace. Very professional.

I had a bidet and a high-end showerhead installed. The team clearly identified potential problems with my original plan and offered thoughtful alternatives. They were patient, concise, and exceptionally clear, demonstrating a strong commitment to quality workmanship and carefully evaluating every step of the installation. An excellent experience.

Grayson was very professional, and knew exactly what he was doing. I can honestly say this was the best experience I have ever had when needing in home repairs. Thank you, will definitely use this company again.

Shaun installed a new hot water heater for us and did an excellent job. The estimate was better than a previous one we received. He has 25 years of experience as a plumber and I felt comfortable with his recommendations. Would recommend him and the Benjamin Franklin company.

Sean was warm friendly and professional. He Was able to show me some examples of the faucets from his iPad. This was very helpful to me. He was patient and knowledgeable. He installed my faucet successfully. I’m very happy with the service I received. Thank you 🙏🏾