I used Benjamin Franklin plumbing to clean out a wastewater pipe 2 days ago. They did an excellent job. They then offered, at no cost, to come out and put a video camera in the pipe to see if there were any problems. This was an extra service provided by them at no cost. The technician today was very knowledgeable. For this they get another excellent rating. I would recommend this company to others. Thank you for a job well done.

I have used Benjamin Franklin Plumbing twice so far. Sean McDonough was the Plummer both time. First time I called he came the same day. The next time I called, he came the day after I called. He explained what I needed, showed me different options and prices. After the work was completed, he not only showed me what he did, but also explained everything he did. He was very professional and knowledgeable. The service was exceptional both time. I am well pleased and will be using them in the future if need arises.

Sean was great. He was very knowledgeable and professional. He was able to explain the problems I was experiencing and the repairs he recommended to me at an elementary level, which I needed. Great customer service and people skills. Sean is definitely the guy I’m asking for next time.

Sean McDonough provided outstanding knowledgeable service for annual maintenance of tankless H2O heater. He called with arrival time and treated me with accountability courtesy and professionalism. Sean kindly answered all questions. Thank you Sean!! Benjamin Franklin is lucky to have to have him as an asset to the team. Happy Holidays!!

Sean was very professional and personable . Arrived within the expected. Was efficient and thoroughly cleaned up after himself. The cost was comparable to other plumbers. The company offers a 2 year guarantee on their service which is excellent.