I have used Benjamin Franklin Plumbing twice so far. Sean McDonough was the Plummer both time. First time I called he came the same day. The next time I called, he came the day after I called. He explained what I needed, showed me different options and prices. After the work was completed, he not only showed me what he did, but also explained everything he did. He was very professional and knowledgeable. The service was exceptional both time. I am well pleased and will be using them in the future if need arises.

Professional, informative, and precision worker are how I'd describe our impression of Sean today. Quick to identify and correct the issues and he left the area clean as it was when he got here. Couldn't be happier, we will be sure to recommend your service to all. Thanks.

Nicholas was excellent! He arrived quickly, was polite and professional, and got our sinks unclogged in no time. He clearly knows his work and explained everything thoroughly. Fast, friendly, and knowledgeable service — I highly recommend Nicholas for any plumbing needs!

Grayson Jeffers was very knowledgeable and professional. Did a great assessment and evaluation of the entire problem and everything that was going on. He also explained everything very thoroughly and helped me understand everything fully before starting the job. Completed the work in a timely manner and solved all the issues that I was having. 5 stars across the board, I definitely would recommend him to everyone who has plumbing concerns.

Sean was great. He was very knowledgeable and professional. He was able to explain the problems I was experiencing and the repairs he recommended to me at an elementary level, which I needed. Great customer service and people skills. Sean is definitely the guy I’m asking for next time.