I have used Benjamin Franklin Plumbing twice so far. Sean McDonough was the Plummer both time. First time I called he came the same day. The next time I called, he came the day after I called. He explained what I needed, showed me different options and prices. After the work was completed, he not only showed me what he did, but also explained everything he did. He was very professional and knowledgeable. The service was exceptional both time. I am well pleased and will be using them in the future if need arises.

Nicholas was excellent! He arrived quickly, was polite and professional, and got our sinks unclogged in no time. He clearly knows his work and explained everything thoroughly. Fast, friendly, and knowledgeable service — I highly recommend Nicholas for any plumbing needs!

Sean was great. He was very knowledgeable and professional. He was able to explain the problems I was experiencing and the repairs he recommended to me at an elementary level, which I needed. Great customer service and people skills. Sean is definitely the guy I’m asking for next time.

Sean McDonough provided outstanding knowledgeable service for annual maintenance of tankless H2O heater. He called with arrival time and treated me with accountability courtesy and professionalism. Sean kindly answered all questions. Thank you Sean!! Benjamin Franklin is lucky to have to have him as an asset to the team. Happy Holidays!!

Sean was very professional and personable . Arrived within the expected. Was efficient and thoroughly cleaned up after himself. The cost was comparable to other plumbers. The company offers a 2 year guarantee on their service which is excellent.