I have used Benjamin Franklin Plumbing twice so far. Sean McDonough was the Plummer both time. First time I called he came the same day. The next time I called, he came the day after I called. He explained what I needed, showed me different options and prices. After the work was completed, he not only showed me what he did, but also explained everything he did. He was very professional and knowledgeable. The service was exceptional both time. I am well pleased and will be using them in the future if need arises.

⭐️⭐️⭐️⭐️⭐️ We had such a great experience with Benjamin Franklin Plumbing here in Dover! Setting up the service was super easy and they were able to send someone out the very next day, which was awesome. The communication was top-notch—we got text updates letting us know exactly when Sean would arrive, which made the whole process stress-free. Sean was fantastic. His prices were very reasonable, and you could tell right away he really knew his stuff. He got two of our toilets fixed in about half an hour and, even better, he walked us through what to do moving forward so we don’t run into the same problems again. He explained everything in a way that was easy to understand and never made us feel rushed. It’s rare these days to find someone who is quick, professional, and also takes the time to make sure you feel taken care of. We’ll definitely be calling Sean and Benjamin Franklin Plumbing again whenever we need work done, and I’d recommend them to anyone looking for reliable residential plumbing.

Austin was excellent! I give him five stars. He was very prompt, knowledgeable, and very personable. He came prepared and knew what to do and relayed to the customer what to expect. He is very honest and takes pride in his work. He got the job done. He unclogged the clog in my drain. For all your needs ask for Austin. He's awesome.

Very happy with the service, was able to get an appointment the same day and the technician came out in a timely manner. Sean gave me all the information I needed. He was also very pleasant. I highly recommend this company.

Grayson Jeffers was very knowledgeable and professional. Did a great assessment and evaluation of the entire problem and everything that was going on. He also explained everything very thoroughly and helped me understand everything fully before starting the job. Completed the work in a timely manner and solved all the issues that I was having. 5 stars across the board, I definitely would recommend him to everyone who has plumbing concerns.