Sean M was very timely and informative! He went over my options and showed me what I needed. Sean was very friendly and got the work done quickly. I would definitely use Benjamin Franklin again and would live to have Sean M. again.

It’s named after Benjamin Franklin, the historical figure, to symbolize innovation, dependability, and punctuality. The company slogan often includes something like: "If there's any delay, it's you we pay!" — highlighting their focus on on-time service.

Sean did a great job of explaining the leak in our shower and the steps needed to repair it. He was punctual, very helpful and accommodating. We are very pleased with the outcome and would highly recommend him.

Sean was great. He was Abe to explain what the problem was and then helped clear up the blockage inside the house. He was very courteous and professional. He is truly an asset to your company. That is why we call you for all of our plumbing needs. Thank you!

Chris was a very understanding and professional on the assessment and estimate appointment with us. He thoroughly went over all the options and discussed in detail the different options. We came to an agreement on the best course of action and scheduled our install for our new water heater. Amazing interaction. Chris was on time in the day of installation. Was very professional. He even refused to stop for lunch even at my insistence to do so. The final result is clean and I am very satisfied. (The area he had to work with limited the options if running the lines) He even helped me out and fixed my shotty job of replacing our washer hook up lines.