Llija came out assessed the issue with my sink facet. He gave me my options and I decided to have it replaced. I am happy with his work and professionalism. I will always request him specifically when I need any future plumbing issues addressed.
Cristi was phenomenal. He came to replace my front hose spigot, which was more difficult than it sounds (older house). He had to measure outside and inside and determine where they had dry-walled over the plumbing access! His measurement was spot on and he worked within a 12x12 square about two feet in. Thank goodness he is thin and limber! He installed a shut off valve for me to help avoid freezing in the winter (which I now have access to!). Cristi was professional, extremely knowledgeable, respectful of my house, and discussed options as well as potential outcomes for each option without trying to hard sell me into the most expensive one. I have had five plumbing contractors to my house within two months for different things (when it rains), some kept creating more things that needed to be fixed, others were too expensive for the level of technician’s knowledge, and one was great but only a specialty company for sewer lines. Believe me when I say, I highly recommend Benjamin Franklin Plumbing! If all their techs are as good as Cristi, you can’t go wrong!!!
We had a wonderful experience with Benjamin Franklin Plumbing. Danny was amazing and so patient at problem solving to figure out what our issue was. He even talked to the city to ensure they knew there was an issue they needed to take care of. He made sure everything was working properly before he left and was a great communicator about what he was doing and finding while he was here. I would highly recommend this company and this plumber.
So grateful we found Benjamin Franklin Plumbing. I noticed a leak under our kitchen sink Friday night, and I called multiple companies who said the earliest they could look at it was Monday. I finally called Benjamin Franklin and they were able to get me an appointment the following morning. Andrew D. communicated his arrival time well, and was so friendly and helpful during the appointment. He quickly figured out the problem and provided transparent, all inclusive pricing. He was even able to address another minor plumbing issue for us while he was here. I will definitely be using them in the future. Thank you!
I recently had the pleasure of working with John, and I couldn’t be happier with the experience! From the moment he arrived, he was extremely friendly, professional, and clearly passionate about his work. He took the time to explain everything in detail, answered all my questions with patience, and made sure I felt confident about the repairs being done. Not only did he do an outstanding job fixing my plumbing issue quickly and efficiently, but he also left the work area spotless. It’s rare to find someone who combines top-notch skill with such a warm and personable attitude. I would highly recommend John to anyone in need of plumbing services. Truly a five-star experience!
