Michael Mayes was extremely helpful in this process of replacing a sewer line fix. There team did a great job in fixing my problem and reassuring me everything was done correctly. They were very good at keeping and respecting my property's landscaping. I was very pleased with the whole process of the project they did.
Fantastic service! Michael did a great job and was really just a pleasure to meet. He walked us through everything we needed done, was extremely polite, provided pictures, and left the area cleaner then when he started. We needed our boiler serviced (it needed a lot of help) and we are so glad we went with this company.
Not only did Ilija Kostadinov give me a reasonable estimate/quote, he stood by it 💯%! Some hiccups developed and he never hiked up the price. The work was completed in a timely manner. The work crew were knowledgeable. The job was completed very professionally. Once I signed with Benjamin Franklin Plumbing, Ilija Kostadinov took all the stress and challenges off my shoulders and handled ALL of it. Removing the back fence to get the backhoe in, and replacing it when finished. Breaking the concrete of the ‘patio’ , hand digging the trench out to the yard where they could use the backhoe. Laying 80 foot of new pipe from house to alley. Dump trucks of extra dirt out, then back in. Scheduling with the city to block off the alley, and to have it re-asphalted. The cement patio was replaced. And the yard put to rights before the job was considered complete. Ilija covered it ALL! And his communication with us throughout the process was ever present, but not pressured. I Highly recommend Ilija. His price was neck to neck with two other companies, not inexpensive, but well worth getting the job done correctly.
Called Benjamin Franklin in the morning. Ilija and Roman came out the same afternoon. After discussing the issues, they performed thorough inspection throughout the house. Additional items of concern were discovered and discussed. Multiple options were presented, which was an important thing to me. Both Ilija and Roman were extremely professional and willing to help. I highly recommend these gentlemen, and the company.
David Manzaneres was our plumber, and he did a fantastic job. We tried to remove the drain obstruction ourselves first using a 20-foot drum auger we bought at ACE Hardware, but we discovered we were out of our league. David brought in a plumber’s camera (like for a colonoscopy!) and was able to visualize the inside of the drain pipe He then went in with an industrial grade auger and removed the obstruction. David gets results!
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