Llija came out assessed the issue with my sink facet. He gave me my options and I decided to have it replaced. I am happy with his work and professionalism. I will always request him specifically when I need any future plumbing issues addressed.
So grateful we found Benjamin Franklin Plumbing. I noticed a leak under our kitchen sink Friday night, and I called multiple companies who said the earliest they could look at it was Monday. I finally called Benjamin Franklin and they were able to get me an appointment the following morning. Andrew D. communicated his arrival time well, and was so friendly and helpful during the appointment. He quickly figured out the problem and provided transparent, all inclusive pricing. He was even able to address another minor plumbing issue for us while he was here. I will definitely be using them in the future. Thank you!
I recently had the pleasure of working with John, and I couldn’t be happier with the experience! From the moment he arrived, he was extremely friendly, professional, and clearly passionate about his work. He took the time to explain everything in detail, answered all my questions with patience, and made sure I felt confident about the repairs being done. Not only did he do an outstanding job fixing my plumbing issue quickly and efficiently, but he also left the work area spotless. It’s rare to find someone who combines top-notch skill with such a warm and personable attitude. I would highly recommend John to anyone in need of plumbing services. Truly a five-star experience!
Great experience with Riley!! He was on time and explained everything that needed to be done and what he would be working on. Riley was efficient and very knowledgeable. Definitely, will call Riley again if I have any plumbing issues.
We are new homeowners and have dealt with many different problems, leading to many recent experiences with technicians. John Taylor is by far the nicest, most respectful, and most informative technician in northern Colorado. He was able to explain everything without being demeaning or dismissive. He was also just in such good spirits that he even brightened my day, and that’s after finding out I have yet another problem to fix in my “new” house. I am so grateful to have met John today, if you’re reading this, thank you so much for the respect & understanding you showed this naive homeowner!
