Once I called for an estimate, they responded very quickly. They were more than reasonably priced and the time to get the project done was shorter. Jacob was very nice and professional. I have found our Troy plumber Company

Austin was great. We called in for a leak to our main water switch and after he repaired it he noticed a huge spot of rust on the water heater. It looked awful! He said it wasn’t safe and should be replaced. He left and an hour later he had a new water heater with him and he installed it so quickly! He worked really quietly and kept his area really clean. He even put in the extra effort to remove a broken water softener we were no longer using. I will always call Benjamin Franklin Plumbing, thank you Austin!!!

Jacob was prompt and communicated well about his arrival time and kind and courteous. He fixed things promptly and did not overcharge me ! Thank you for the great service !

Austin came out and fixed my water leak, he explained to me what he was doing and made sure there was nothing else leaking before he left. He was very friendly, polite, and understanding of my situation. I appreciate him more than words can say.