I had a wonderful experience with the company's customer service and Jesse exceeded my expectations. He is very personable and loves what he does. I appreciated him taking the time to explain everything in detail. Despite the repair and cost being more than I enticipated, Jesse helped make the decision easier, explained all the benefits, and what was priority. He takes great pride in his work at it shows! While I spent more than I expected to, it was all worth it with the knowledge I received! The new toilet looks great!

These guys are great! Highly recommend! Upfront pricing, friendly, and efficient! They even brought up my trash cans. Can’t say enough positive things about

We had had an ongoing issue with a fixture in our cellar, and as luck would have it, a separate issue arose between the time I made the appointment and Mike's arrival. He assessed the issues and gave us a quote that fit our budget and exceeded the expectation in the scope of work. Competent plumber, fair price, as well as flexible scheduling. Nothing to complain about.

I am incredibly pleased with the service we received. Our tech worked hard to find the source of the leak and resolved it quickly and for a reasonable price. He even went the extra mile and cleaned up every single speck of drywall dust. I will definitely use Benjamin Franklin in the future!