Our 14 year old water heater met its last days and was confirmed by David during our annual club membership plumbing inspection. David answered my barrage of questions about the insane amount of different types of water heaters available and we decided that the Essency EXR was our upgrade. David did an amazing job installing the new water heater into our Harry Potter nook. He took the time to answer my additional plethora of questions while the new fancy gizmo filled and we got it registered and connected to wifi (I know, fancy fancy). Hands down, David is the man!

What a great team! Everyone was polite and considerate of my husband's health issues. The first visit was an emergency. They repaired it to the extent need until a team could come out and replace piping. A discussion about immediate fixes and long term goals was discussed. The answers were thorough and precise, calculating cost consistently while determining what would be done. There were several financial plans to choose from and they helped me find the one that worked best for us. On the day the work was to be done everyone was professional and knowledgeable. They were also kind when they had to work in my very cluttered garage. The warranty's were a huge selling point and I will definitely recommend them in the future

I LOVED the plumber that was sent out. I wish I could remember his name to give him proper credit. My only complaint and it's not toward the company, but $500 to unclog a toilet is beyond wild! They were prompt and worked hard, going above and beyond. This was 100% better than the last time we had to call them for a leak.

Awesome experience! Quick, professional and honest about the leak I had coming from my upstairs toilet, leaking through my kitchen ceiling. Informed me of what may have caused the issue and to be aware for next time. It ended up being something simple that I could fix and saving me money.

I recently had my HVAC unit installed by One Hour Heating and Cooling, and I couldn’t be more satisfied with the experience. From the very first phone call to the final installation, their professionalism truly stood out. The team arrived right on time, worked efficiently, and left my home spotless — something I really value when it comes to service work in my house. Their professionalism extended beyond just showing up and getting the job done. Every technician was courteous, knowledgeable, and took the time to explain each step of the process. They made sure I understood how everything worked before they left, which gave me complete peace of mind. Customer service was top-notch as well. I never felt like “just another job” — they genuinely cared about making sure I was comfortable with the installation and happy with the end result. What really set them apart from other companies I contacted was their willingness to work with me on financing options. Where others simply said “no,” One Hour Heating and Cooling went the extra mile to find a solution that fit my budget. That flexibility made this entire upgrade possible for me. If you’re looking for a company that values professionalism, punctuality, and exceptional customer service — and is willing to work with you to find the right financing — I highly recommend One Hour Heating and Cooling. They exceeded my expectations in every way