Our 14 year old water heater met its last days and was confirmed by David during our annual club membership plumbing inspection. David answered my barrage of questions about the insane amount of different types of water heaters available and we decided that the Essency EXR was our upgrade. David did an amazing job installing the new water heater into our Harry Potter nook. He took the time to answer my additional plethora of questions while the new fancy gizmo filled and we got it registered and connected to wifi (I know, fancy fancy). Hands down, David is the man!

We scheduled an appointment online on the Friday after Thanksgiving and received a call back right away. The representative explained the cost for a last‑minute Friday visit, but we decided to book for Monday instead. She also provided suggestions in the meantime concerning the leak. On Monday, the team arrived during the timeframe discussed with my husband which was around 10am, inspected the house, and explained their plan before starting the work. They replaced all of our copper pipes and had everything completed by 5 p.m. Before leaving, they carefully inspected their work, checked all the water lines, and made sure everything was functioning. The communication was clear, the work was thorough, and the professionalism great. Overall, we’re very satisfied with the service and would recommend them to anyone needing plumbing work done.

Thank you for Cole! My elderly mother had to be present in my absence for the repair. Cole treated her with respect and dignity and explained the repair to her in detail. I feel he was very fair with the pricing as some companies prey on the elderly and charge more. He charged her a great price and was professional. We will be using your services in the future! Thank you to Cole!

Jordan and Jon came out and got me squared away. Both techs were very knowledgeable and made an unpleasant experience pleasant. Thanks guys for getting us all fixed up and i will call you guys anytime I have an issue.

I recently had my HVAC unit installed by One Hour Heating and Cooling, and I couldn’t be more satisfied with the experience. From the very first phone call to the final installation, their professionalism truly stood out. The team arrived right on time, worked efficiently, and left my home spotless — something I really value when it comes to service work in my house. Their professionalism extended beyond just showing up and getting the job done. Every technician was courteous, knowledgeable, and took the time to explain each step of the process. They made sure I understood how everything worked before they left, which gave me complete peace of mind. Customer service was top-notch as well. I never felt like “just another job” — they genuinely cared about making sure I was comfortable with the installation and happy with the end result. What really set them apart from other companies I contacted was their willingness to work with me on financing options. Where others simply said “no,” One Hour Heating and Cooling went the extra mile to find a solution that fit my budget. That flexibility made this entire upgrade possible for me. If you’re looking for a company that values professionalism, punctuality, and exceptional customer service — and is willing to work with you to find the right financing — I highly recommend One Hour Heating and Cooling. They exceeded my expectations in every way