Connect With Benjamin Franklin Plumbing® of Augusta
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Named Forbes' Top Ranked Plumbing Company of 2024
You Can Count on the
The plumbers at Benjamin Franklin Plumbing® of Augusta serve homeowners and businesses with unparalleled plumbing repairs and installations. Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also provide excellent customer experiences. Our plumbers are skilled, experienced, and knowledgeable in all things related to plumbing repairs and installations. We make sure to repair, service, install, and design plumbing systems in strict accordance with the highest industry standards.
We don’t simply make promises; we backup our work in Augusta, Martinez, North Augusta and beyond with a 100% satisfaction guarantee.
*Offers only valid at this location*
No charge for Dispatch fee if we perform you plumbing services.
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
We adhere to a strict code of ethics, which includes offering a high level of service, treating customers with honesty and respect, and offering fair prices upfront. We know your time is valuable, so we guarantee on-time arrivals to scheduled appointments. “If there’s any delay...it’s you we pay!”™ If you need assistance fixing your plumbing problem as soon as possible, reach out to our emergency plumbers in Augusta, SC today to schedule an appointment.
Stephanie Williams
The Technician Austin was very nice, professional and knowledgeable. He did a great job. The only negative thing I could say. Is the price $$ I had to pay for the service. Also, they don’t repair the sheet rock in the wall. I will need to have someone repair it. I did have same day service which was a plus.
Travis Moorer
I had a great experience with Jordan. He was respectful, took the time to explain the issue with my water heater in a way I could understand, and quickly diagnosed the problem. He also ordered the necessary part without delay. I appreciate his professionalism and would definitely recommend him. The only issue is the flat rate pricing is a little high in my opinion, but that is the only negative.
Janet Jennings
Benjamin Franklin Plumbing installed our hot water in 2009. We knew we needed a new one so the phone call was a very easy one. Benjamin Franklin Plumbing did not disappoint. From the first phone call, to the service, to the professionalism, to the installers and even the price --- Outstanding! Highly recommend! Five stars!!
Claire Parks
Great communication from Monica & Russell regarding my tankless water heater issue. I really appreciated the response times. Russell answered all questions, repaired a bad wire same day as requested, and showed me all details on the progress to fix it. Clear & helpful communication made me be at ease!
Diana Russo
I called Benjamin Franklin Plumbing and Trevor came out. He looked at the two toilets and gave me his assessment and then he gave me the costs of the repairs/parts I needed BEFORE beginning the work. He was efficient and nice. Work is guaranteed for 2 years!!! I plan to use them again if needed.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
John Owens Jr.
Owner
John Owens Jr was born on July 22, 1947 in Chester, South Carolina. John is the eldest son of 7 brothers and sisters. John grew up in Greenville, SC. John moved to North Augusta in 1967. John met Stella and they married in April 1976. They blended there families together. They have four children, Sheila, Don, John, and Lisa. John started his plumbing career in 1967 under the tutelage of Master Plumber Charlie Owings of North Augusta, South Carolina. During the next 12 years of apprenticeship Mr. Owens plumbed 100âs of residential homes and became an expert at construction plumbing. He became licensed as Tradesman in the state of Georgia and South Carolina as a journeyman plumber in 1975.
?Mr. Owens continued his practice of the plumbing trade spending an additional 5 years learning the repair side of the industry. Under the training and guidance of Wayne Kimball, Master Plumber of Aiken, South Carolina, he learned how to repair any plumbing problem associated with a person’s home, from the smallest leak to entire drainage systems. John attended Aiken Technical College for two years. He was certified by the state of Georgia and South Carolina as a Master Plumber in 1984. He is past president of the Aiken Licensed Plumbers Association; and has been a member of the Presidents Club, and the Masters Council.
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Lisa Owens-Smith
Owner
Lisa was born in Augusta, Georgia on May 25, 1976. She attended North AugustaElementary School and North Augusta Middle School. In 1994 she graduated from NorthAugusta High School. After attending Aiken Technical College majoring in Business and Management, she moved to Texas. She returned to North Augusta in 1997. In 1998 Lisa joined Rest Master Bedding Co a local bedding manufacturer that delivers to Alabama, Georgia, Tennessee, North Carolina, and South Carolina. Over the next three years she helped answer the phones, take bedding orders, helped with human resources, and working in all office departments as needed. Using the tools that she learned from college and the training at Rest Master Bedding, she joined the Owens Plumbing Team in 2001. In May 2003 her first son, Jordan, was born.Â
?Motherhood has been a wonderful experience for her. In April 2006 Lisa married her best friend and high school sweetheart, Sean Smith. They have blended their family together with two sons and one daughter. Sean and Lisa wanted to add to there already amazing family so on October 4, 2007 Lisa and Sean welcomed there newest son, Sean Jr. On November 19, 2012 they welcomed a daughter Savanna. Sean and Lisa have a total of five kids.  Lisa works in the Human Resources Department, Accounting Department, Receivables /Payables Department, and Customer Service Department. Lisa has trained at Success Academy, in St. Louis, Missouri, in Accounting, Client Care, Customer Service, Dispatching, and the Professional Plumber.
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Theadore Carson
General Manager
Theadore always wanted to know how things worked, and when they didnât how do you fix them. At 16 he started to prepare for his future and look for a job working in the plumbing and building industries. He started working for Andyâs Hardware and Building Center and over the next 3 years learned as much as he could about materials used in construction. Theadore just turned 19 when Owens Plumbing Company offered him a position in the entry training program. He completed the training course and started to run his own truck. Theadore got married to Bethany in March 2002. They welcomed twin daughters, Emily and Sarah, in December 2005. Theadore and Bethany are very active in there church. In his free time Theadore likes to spend it with his family, playing music, or going to the gym.
Theadore’s motivation has helped him to invest in his future. In 2001 he obtained his commercial and residential sewage management license and his installer’s license. This license allows him to install, repair, and maintenance residential and commercial septic systems and grease traps. During 2004/2005 his certification for TracPipe and Wardflex; this allows him to install stainless steel gas lines in Georgia and South Carolina.
In 2006, Theadore obtained his Georgia Plumbing License also in 2006 he was certified in septic pumping, Georgia and South Carolina Backflow Preventer license in 2007. He also has attended and completed the South Carolina Business Law and Management exam, proper water heater maintenance, onsite sewage management. South Carolina Contractor and South Carolina residential and commercial exam which helped him to obtain his South Carolina residential and commercial plumbing license. Theadore has been with Owens Plumbing since April 1999. Theadore has won many awards and has been recognized in the top 5 technicians of all the Benjamin Franklin Plumbing Companies all over the nation 5 times. He is a member in good standing with Georgia Plumbers trade associations, and Georgia onsite Waste and Water Association.
Theodore says “It is hard to believe just how much I have learned in the 15 years at Owens Plumbing Company. I made it my goal when I started no matter what to end each day better than it began and be a better plumber today than I was yesterday.â€
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Monica Slade
CSR/Service Representative
Monica joined our team in 2017. She has proven to be a wonderful addition to our work family. She is dedicated and shows up everyday to help all our customers.
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Jordan Vogt
Plumbing Technician
Jordan joined our team right after High School Graduation. He had interned here the summer before his Senior Year. He decided right then he wanted to be a plumber. He has been with the company 2 years now and we are so grateful for him. He is driven and motivated. Â
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Tristan Thrasher
Plumbing Technician
Tristan has been in plumbing for many years before he joined us in 2023. We are very excited to have him as one of our trusted team members. Tristan and his wife, have three daughters and are about to welcome a new family member.
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Rickey Henderson
Plumbing Technician
Our services are available in the following neighborhoods!
Benjamin Franklin Plumbing® of Augusta
10985 Atomic RoadLicense GA-MPR006084 SC-RBP 899