We found our hot water tank to be leaking and no hot water and we needed a replacement ASAP. Looked into a few companies in Medina and Benjamin Franklin seemed to have the best reviews and customer experience, so we gave them a call at noon on a Saturday. They were able to send out a tech, Mike P, same day and he came to our house at 5 pm. Explained Mike the situation of the tank and additionally a few other plumbing issues that we were experiencing. Mike was able to replace the hot water tank and haul out the old one in 3 hours, on the same evening! Would definitely recommend Mike P and Benjamin Franklin when you are in dire straits with a plumbing situation. Mike P also gave us some recommendations of other issues we have and general tips to keep our plumbing system and water tank cleaner and longer lasting. We will be reaching to BF and Mike for any future plumbing needs!!

Jeff, Kaden, and Shawn from B. F. Plumbing of Delmarva have done a most amazing job on setting up my new water filtration system, as well as, with the installation of new bathroom toilets and table tops. The team is totally professional as they are highly skilled and thoughtful ... answering any and all questions and letting me know all the steps beforehand. Thanks! 🕊

Luke was fantastic! He was professional, prompt, very knowledgeable and friendly. He went out of his way to explain what needed to be done in a manner we could understand. We were very impressed with work and professionalism. Definitely would work with Benjamin Franklin Plumbing again!!

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Frank from Benjamin Franklin Plumbing. He installed a Moen fixture for me and did an excellent job. Frank was professional, knowledgeable, and made sure everything was working perfectly before he left. He explained the installation clearly and took the time to answer my questions. The quality of his work really stood out, and I appreciate how efficient and courteous he was. I would definitely recommend Frank and Benjamin Franklin Plumbing to anyone in need of reliable plumbing service.

Tom Louchren is a fantastic, friendly and knowledgeable plumber. If your pipes are clogged or you are in need of another plumbing service, he's your man. I cannot recommend his services enough! I can also give Tom props for being an incredible, helpful salesman. He hooked my wife and I up with an amazing financing setup to pay off a replacement pipe from our house to the septic tank. And unlike some service companies. Benjamin Franklin Plumbing uses an actual financing company you can trust, and not some dumb bank pushing a credit card.

We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

Mike England was our plumbing tech from Benjamin Franklin Plumbing. He listened to our concerns about our plumbing situation and offered several solutions with estimates for each one. He was knowledgeable, on time and made sure we understood what was being done and how long it would take. We would definitely use Benjamin Franklin Plumbing again. Note: We had a water pressure regulator replaced and a smart water shut off valve installed.

We had a great experience with Christian from Benjamin Franklin Plumbing. With the way our house was built, the usual spot for a filtration system wasn’t an ideal option, but Christian came up with a solution that worked perfectly. He was very friendly, transparent, and made the whole process easy. We’ve used Benjamin Franklin for a whole-home water filtration system at our previous home and have always been happy with their service. They’re consistently reliable and professional!

I called the office at 7:30am with no hot water. They answered and Mickey came to assess my heater by 10am. It was 27 years old Hot water heater from 1998 😳 It was time. He was very professional and helpful. He gave me the quote, I paid 50% and then Scott and Dave came later and installed it in the afternoon. They worked hard since it was an attic unit. The new unit got a dent but should not effect it’s functions. I was glad Benjamin Franklin plumbing were prompt and professional.

In preparation for a home listing, we needed plumbing work done and received four different quotes. We decided on Benjamin Franklin Plumbing, and I’m so glad we did. They came in at a competitive rate and were able to start the project right away. There were quite a few items on our list, including replacing the water heater and several faucets. Eddie Marquez was absolutely amazing—he not only addressed everything on our list but also went above and beyond by checking the rest of the home’s plumbing to ensure everything was in good working order. Since this was a 1910 home, some of the faucets were special orders, and he took the extra time to make sure those were handled correctly. His communication throughout the process was excellent, keeping me updated every step of the way. He was professional, reliable, and worked with true integrity. I would highly recommend Eddy Gerardo at Benjamin Franklin Plumbing and have already added him to my trusted resource list. If you’re looking for a plumber who is thorough, trustworthy, and genuinely cares about the quality of their work, Benjamin Franklin Plumbing is the way to go. Five stars all the way! 🌟🌟🌟🌟🌟