Jared quickly assessed the problem with our kitchen faucet but was not able to fix it then as it needed replacement. He made some suggestions and we agreed to notify him when we got the new one and he would return to install it. Very nice& professional.

Jared did a great job in replacing my tankless water heater in the attic. He was efficient and thorough. Work neatly. Most of all was polite and explained the new system to me. Jared just came out to the house to diagnosis and fix a problem in the upstairs Hollywood bathroom. He was quick to diagnosis the problem and fix it quickly. Thank you to Jared and Ben Franklin Plumbing.

Jared is one of their best employees. He’s very knowledgeable and always answers all your questions. He is very courteous and a true professional .

These guys are great. Highly reccomend then for commercial and residential jobs. Have used them on many occasions and wouldn't ever use anyone else.

Call this morning because I turned on my front water faucet to water some flowers and it would not turn off again. I was given a window, which is typical for show up. Most fortunately Dave and Scott showed up at the front end of that window time. As always, the team was very professional. Willing to take extra time to walk me through recommendations and options and completed the job in no time literally. My home is older so my outdoor faucets were original to the house. I made the decision to have all of my outdoor faucets replaced with a new ones and I’m so glad I did. Love the new fixtures. While they were here, they flushed my hot water heater for me and also looked at an issue that I was having with my kitchen faucet. Could not be resolved immediately, but Dave was on the phone seeking resolution. Dave has Made many calls to my home and I have always found them to be fair and trustworthy. Scott, a very professional and knowledgeable young man. Polite and courteous. Upon inspection, his work is impeccable. Thank you, Benjamin Franklin, for investing in only the best in highest quality of personnel for your business. Blessings to all.