Jared quickly assessed the problem with our kitchen faucet but was not able to fix it then as it needed replacement. He made some suggestions and we agreed to notify him when we got the new one and he would return to install it. Very nice& professional.

Jared did a great job in replacing my tankless water heater in the attic. He was efficient and thorough. Work neatly. Most of all was polite and explained the new system to me. Jared just came out to the house to diagnosis and fix a problem in the upstairs Hollywood bathroom. He was quick to diagnosis the problem and fix it quickly. Thank you to Jared and Ben Franklin Plumbing.

Called in an emergency on Christmas and they promptly called back to get someone scheduled. Received a call the morning of with a time window; Donovan was prompt, professional, came with all of the parts, assessed the problem, and was able to install a new hose bib on the exterior of our house very quickly. He was very friendly, knowledgeable, and professional. I would HIGHLY recommend Benjamin Franklin.

Prompt when promised a time frame. Jared kept me informed every step of the way. Giving me options. I felt he was honest and trustworthy. I was able to order the part I needed at lower cost than him going out and picking it up Showed me progress during his repair. He was excellent technician.

These guys are great. Highly reccomend then for commercial and residential jobs. Have used them on many occasions and wouldn't ever use anyone else.