Chris did a fantastic job. He was very professional and very personable. It was a pleasure having him here to install my new faucet and adjust height of hot water valve for accessibility.

Very good response time. Came out the same day, diagnosed the issue, offered a choice of solutions with accurate cost estimates and installed the water heater the same day. The technician was very knowledgeable and professional. Nice company to do business with.

Excellent service from start to finish. The technician David promptly repaired a leak at my outside faucet coming from the main to the house and then re-insulated the pipe with great attention to detail. He was very professional, courteous, and efficient throughout the whole process. Pricing was very reasonable, making the overall experience outstanding. I would highly recommend this company to anyone in need of a reliable plumbing service.

Big thanks to Kyle for getting our annual service complete. We had a question about how well the anode was doing and whether we needed a replacement, Kyle pulled the rod and checked for us and shared a photo. We quickly chatted through some remaining questions and wrapped up the service. Thanks again Kyle, appreciate the explanation, speed and professionalism.

What a great team! Everyone was polite and considerate of my husband's health issues. The first visit was an emergency. They repaired it to the extent need until a team could come out and replace piping. A discussion about immediate fixes and long term goals was discussed. The answers were thorough and precise, calculating cost consistently while determining what would be done. There were several financial plans to choose from and they helped me find the one that worked best for us. On the day the work was to be done everyone was professional and knowledgeable. They were also kind when they had to work in my very cluttered garage. The warranty's were a huge selling point and I will definitely recommend them in the future

We recently had a leak in our yard caused by a broken sprinkler/irrigation pipe. We needed the pipes to be capped (not planning to use the sprinkler system) so we had Benjamin Franklin come out. They are clear with the fact that there is a $99 dispatch fee which is non-refundable regardless of whether they do any work. We had an initial issue with pricing and had over-paid. Thankfully they responded quickly with a price adjustment and refund. They were polite and apologetic. My opinion of them went from a negative one to a positive one and I am happy with my services and pricing.

Chris and Mike (big Mike) were excellent plumbers! Very good at their profession , my issue was de-scaling the old cast Iron pipes beneath my house! EXCELLENT job! I’m glad I choose Benjamin Franklin plumbing! Reasonably priced as well! All my water is flowing perfectly now!

Hunter Hinz was an incredible plumber and technician. He solved my issues fast and was considerate in explaining the problems while proposing solutions. I would definitely work with him again.

They were able to come out within an hour of me calling, my technician Shaun completed the task of disconnecting my gas dryer, and fixing my washer hook ups the same day at a very reasonable price. I will definitely be using their service in the future, and I recommend this business for anybody looking for a reliable plumbing service

Eric was professional and did The most amazing job putting in my new kitchen faucet it looks amazing. I love it. He will be my Forever go to guy for all my plumbing needs.