Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!
I had a great experience with Frank from Benjamin Franklin Plumbing. They were able to schedule us within a very reasonable timeframe and communicated clearly and consistently throughout the entire process.
Frank arrived right on time, was friendly and professional, and took the time to explain everything step by step. He made sure we understood the process, his assessment, and the diagnosis, which gave us a lot of confidence moving forward.
Excellent service from start to finish — highly recommend Frank and the team at Benjamin Franklin Plumbing!
Kevin was great. He is an experienced professional. Another company quoted 2900 for the job I needed done and he did the same job for 1700. I will definitely be asking for Kevin by name for my future plumbing needs.
Ryan is a true professional. He knows what he is doing and he does it well. He is very personable and he is a valuable asset to the Benjamin Franklin team. I would certainly use him again and I that is why I give him a five-star review.
I want to thank Ben Franklin in Mansfield Texas for hiring Hunter, an honest and the best plumber I haven’t seen in some time. Thank you Hunter for the fantastic job on my toilet. You are definitely my “go-to” person!
Chris was very professional and very polite. After his inspection of our problem, he presented us with multiple options for repair. Once we decided on the repair option we wanted, Chris completed the task very quickly. Hopefully I won't need any repairs in the near future but if I do I will can Ben Franklin Plumbing, and hopefully they will send Chris.
My only issue with the company is that several years ago my daughter called them for repair service and now all correspondence is directed to her and not me the house owner. This happens even though I inputted my information when booking the service call. They use my email with her name. However, this doesn't effect their ability to show up quickly and complete the work professionally.
Thank you for a job well done!
Wonderful company to work with. The service person Tim was very professional and knowledgeable. He competed my water heater replace in a few hours. Thank goodness for that cause not having hot water in winter is horrible. Would recommend him and Benjamin Franklin Plumbing 10 out of 10 time
Ryan installed a tankless water heater for us. He was punctual and communication was fantastic. He took care of a few odds and ends we had putting off as well. Highly recommend.
Jeff was on time, professional, personable, and extremely knowledgeable. He immediately identified the problem and showed me samples of what was contributing to our problem. He was a pleasure to work with, and I would highly recommend him to anyone needing a great plumber.
Had to reschedule service due to a scheduling conflict and I’m glad we did!
Ryan is a true professional. He gave us some pointers on upkeep in between service and he’s very good with kids. My son was super interested and he took the time to show him the ropes haha.
Here’s to hoping we don’t need to see him anytime soon, but if we do need plumbing services, he’s no doubt the one we’ll ask for!