Mamadou did an amazing job on my annual inspection. Very thorough in checking all areas and in his explanation of the status of each area and what my needs may be now and in the future! He is probably one of the best technicians I have ever had out to my home, and I appreciate the professional, polite service he provided. Thank you, Mamadou, for such amazing service! I highly recommend you!

During the repair, the plumber accidentally spilled chemicals on my floor. PJ contacted me promptly and took immediate action to rectify the situation. I sincerely appreciate your responsiveness, professionalism, and attention to resolving the matter so quickly. Your prompt communication and commitment to addressing the issue were greatly appreciated. Thank you again for your excellent service and for handling the situation with such care and professionalism.

Mamadou was a pleasure to deal with. He explained everything that he was doing and it was very informative. He did a full inspection of my water system and also inspected gas lines. He let me know that there were a few issues that needed to be addressed. He even set up an appointment for me for someone to do a free estimate on addressing the issues. I would highly recommend using him as your service technician.

Mamadou did a thorough job with checking every part of our house. He checked inside and outside with expertise. I feel confident he gave us honest advice and will follow up on his recommendations. And he was pleasant to have in our home. Thank you

The plumbers were prompt, knowledgeable, efficient and cleaned up afterward. They were friendly and courteous throughout the repair and explained everything that needed to be done. I would recommend Benjamin Franklin plumbing to anyone who needs emergency repairs for their home.