My technician Mamadou Berete did an outstanding job conducting the annual plumbing inspection and going over his final report and recommendations. He tested the water and clearly explained the results. Most importantly, Mamadou found a gas leak in the water heater pilot. He insisted I make arrangements to get it repaired and that the gas company deemed it safe before he left the premises. Very impressed!

First time getting the annual inspection done as part of my plan. Mamadou was punctual, nice and very informative. Took the time to explain EVERYTHING as he was going throughout the entire process. I very much appreciate that level of customer service and Will definitely recommend the business to others.

DJ responded to our house to access a stuck water line valve in our bathroom. His years of experience and expertise in plumbing was spot on. He is professional, polite, and very informative with non-pressured quotes. I highly recommend his services. He is truly educated in the profession and upbeat with customers. His sense of humor is infectious, which is a pleasure to have when things aren't going so great. Thank you DJ !!

I received great communication via text regarding the timeframe of arrival! DJ was friendly, professional and knowledgeable regarding our job. I highly recommend Ben Franklin for all your plumbing needs!

Mamadou was very professional and informative about my plumbing throughout my home. He recommended to me about a few things that needed fixing. Great asset to the company.