Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!

I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers

Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!

We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!

They were wonderful! And patient. They walked me through everything that they were doing and gave me a great price. Thank you Benjamin Franklin Plumbing!

We were very satisfied with the quick response in regards to having our water heater replaced. We spoke with a representative on Saturday and they were here Monday morning.Their efficiency, knowledge, and professionalism were top-notch! Would highly recommend their services. Thank you!

John came and was very knowledgeable about my situation. He explained everything to me thoroughly and explained what was the best option for situation. I really appreciate the timely manner and he's professionalism. We'll definitely use again. For any other plumbing needs.

Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.

I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!

I had a pretty major plumbing issues throughout the whole house. It was due to really poor plumbing work done by the previous owners of the house and it just kept causing more and more issues until we had a catastrophic break and standing water in the crawl space. I was able to get Evan out the same day I called and he fearlessly got in the crawl space and investigated the issues. Turns out we needed our entire plumbing repiped due to leaks and properly set up to promote better drainage I had great service from the whole team that came out include Shawn and Mitchell. Mitchell went above and beyond to explain everything and make our lives easier while we were dealing with a repair that needed several days to repair. Ill be contacting this company forst for any future plumbing needs. I'll tell you that for free.