Stephan did an outstanding job replacing my hot water heater. During his inspection, he quickly noticed that the existing water softener had been installed incorrectly, which could have led to bigger issues later on. He was able to replace the water heater and install a new filtration system all in one day, saving me time and future expenses. His knowledge, attention to detail, and efficiency really stood out. Stephan showed A1 professionalism from start to finish. If you’re looking for someone reliable, skilled, and honest, I highly recommend his services!

I had a great experience with Matthew from Benjamin Franklin Plumbing. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to clearly explain what was going on, walked me through the options, and made sure I understood everything before starting the work. Matthew was efficient, detail-oriented, and left the workspace clean when he finished. It’s obvious he takes pride in doing the job right the first time. What really stood out was his honesty and transparency — no upselling, no pressure, just straightforward recommendations and quality workmanship. It’s not always easy to find contractors you can trust, but Matthew absolutely earned my confidence. I would highly recommend him and Benjamin Franklin Plumbing to anyone needing reliable, high-quality plumbing work.

Stephan did a great job fixing our toilet. He was very courteous , knew his products and which one would be best for our repair. I would highly recommend him.

Plumber showed up on time, pleasant, professional and seemed to know what he was doing. He checked and diagnosed the situation and suggested how to correct it. Yes, he may have upsold us on the service, but the way he went about it and the fact that it came with warranty, made us say yes. We are pleased with the job he did and would not hesitate to recommend him or the company. Thanks Ben Franklin and good job Nicholas!

Matthew is the best plumber I have ever encountered. Former contractor father would have stolen this gentleman for his affairs and great professionalism and courtesy. Awesome job we'll done for this family greatly appreciate his service and wonderful work for a time constraint issue. Family will continue to use this organization and request always the service of this fine gentleman and must inform you that he is a great asset to your organization. Deserves a pay raise 👏