I was very happy with Benjamin Franklin when we had a new toilet installed. Rick is FANTASTIC!!!! He was extremely knowledgeable, kind and respectful. He went out of his way to accommodate us and find the right toilet for us. Benjamin Franklin is very lucky to have such a top notch professional working for them. He deserves a raise. Rick is a top notch plumber and person. I highly recommend Rick and Benjamin Franklin.

We had the privilege of having Kevin from Benjamin Franklin Plumbing come by our home to give an estimate on a bathtub swap job for our guest room. From the moment we greeted him at the door to the time that he left, his professionalism was by far high par. I must also say he answered all of our questions with the highest concern in mind and took his time explaining the whole process to us. He also expressed options to our installation job that we didn't even think of. Kevin is top notch on our book and would say how fortunate Benjamin Franklin Plumbing is to have them as one of their technicians.

I called Benjamin Franklin Plumbing for an unexpected issue with my sump pump. I am not in town at the moment and they made everything easy and simple to set up the appt. They answered all of my questions and their after hours/weekend pricing was more affordable than most. Jake V. came to our rescue and was clear and direct with his assessment, diagnosis and solution. He was even able to stay and do the work immediately. He really made a very stressful situation feel easy.

Today Jamie from Benjamin Franklin Plumbing came by to check out our dryer. He was AMAZING!!! He was very knowledgeable, professional, and friendly. I highly recommend. He even went out of his way to inform me of other issues that may need to be addressed. He was very informative. Great experience, Thanks

Always a pleasure dealing with Benjamin Franklin Plumbing. Their staff provides old school customer service at every point. Management obviously places great emphasis on proper training and customer care. Kyle Childress performed electrical work on my boiler. He was very knowledgeable, friendly, and made several helpful suggestions. I have peace of mind that the work was done properly and safely.