Craig and Sergio were fantastic! A less-than-hot shower on Thursday night led to discovering a pilot light out on our hot water heater going into the Labor Day weekend. Craig and Sergio showed up and quickly/efficiently diagnosed our issue. While we weren’t happy about having to get a new heater, we knew we had to do it because we all need hot water! Craig/Sergio explained everything to us, including price and what all was covered, and Craig had the new heater installed and up and running in about 2 hours. Courteous, knowledgeable, professional and efficient. The people at the office were equally fantastic and took good care of us. I would *ABSOLUTELY* recommend the great folks at Benjamin Franklin Plumbing of NWA for all of your plumbing needs - BRAVO! 👍🏻😎❤️

They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!

Dillion was very communicative, informative, and professional. The job was quick and efficient. The one thing I loved most was that my plumbing issue was fixed super fast so we could continue our business hours. I would highly recommend Benjamin Franklin Plumbing of NWA!

I set up an appt the night before and Aaron was there the next day. He was so nice and helpful and explained everything as he went. He found the issue in no time. I would definitely call Benjamin Franklin if I ever need anything else.

I have looked for years for a reliable, affordable plumbing service here in NWA. I had a plumbing emerency on the weekend and they did not charge me an arm and a leg to help. The best parts are the quality of work and the service. You actually speak to a real, live, honest-to-goodness person each and every time you call. They are very responsive. The quality of Aaron's work is top notch! Cannot recommend them highly enough!