Ben Franklins team are reliable and always very professional. Highly recommend for your plumbing challenges! Special thanks to Scott for his excellent service.

This is for the South Branch but Andy was amazing. Very friendly and thorough. He was very meticulous about digging cleanly and putting back the soil. The price was reasonable and we switched it when we found the real reason for the leak. This was frankly the only plumber I could find within two days without having to charge for emergency calls or whatever. Granted, the call (to have them visit) cost itself is a little expensive but I really lucked out with getting andy. Very friendly, honest, and professional. Highly recommend.

Reality-been with this company for years. Always satisfied with the service and results. Got sort of pricy on occasion. This time was something very special. Last visit, different representative told me my faucet was substandard, could not be repaired and needed a new one. Without going into great detail, finally referred to a wholesale place. They were wonderful, purchased the new faucet, took a while to get here. No big deal. Called Ben Franklin to schedule the install and left to next town to get faucet. Before I even got back home they had a representative ready to do the install the same day. Rarely heard of, right? Enter Mr. Michael Matheny, Awesome young man. He said he could do a diagnostic on the faucet, which he said was not substandard and in fact had a limited life time warranty. Good news. He found the problem. (I have since contacted the faucet folks and they are sending the replacement part-free of charge.) I had waited so long at this point I ask that Mr. Matheny just install the new faucet and I will give the other one with the new part to Habitat for Humanity. We need more Mr. Matheny's in this world. Times are hard for most folks and his honesty and true desire to help me save money and still preform a quality service are more than impressive. It is the Matheny's (few and far between) that make a company stand out -the Matheny's are the ones that keep people coming back. My decision is made. I will stay with Ben Franklin, but I will specifically request Mr. Matheny, always. I suggest others do the same. Blessings to All!

Donovan was professional, friendly and helpful. He fixed our neighbors water leak at the street. And then noticed our water line was crushed & bent. He went back to shop and got more parts and returned to fix our problem. He was kind and let us ask lots of questions. Thank you for having a nice young man, hard worker with your company. When we have some plumbing work done in the future, we will call Benjamin Franklin Plumbing. Thank you Rose and Larry Rogers