I had a great experience with Ben Franklin Plumbing. Jessy came out to diagnose my outdoor spigot, which was pushing water back into the garage. He removed the faucet assembly, identified the crack caused by February’s freeze, and explained why the frost‑proof model failed despite having a winter bib. He was patient, knowledgeable, and provided clear options. He assured me the interior walls were unaffected. Excellent service and a technician I trust. I’ll definitely use them again

Benjamin Franklin Plumbers came out to my house today and were absolutely awesome! Ontime friendly knowledgeable and cleaned everything after completing the job! I will not hesitate to call them again for my upcoming plumbing projects. Thank you my new wet bar is getting closer!!

Brandon arrived at expected time, did a thorough inspection of all my home’s plumbing and provided and explained the estimate for services. Additionally, we had discussed my need for a new water heater on his last visit, so Brandon installed that today as well. Brandon is great at his trade and very personable. I was very satisfied with the appointment.

Joe Machado Jr. from Benjamin Franklin arrived on Saturday morning and got to business. He diagnosed the problem quickly and accurately and laid out options. Work was done proffesionaly and efficiently and Joe’s attitude was phenomenal. Highly recommend.

John and his coworker came over to fix a nonfunctioning HVAC, correct the drain pipe that took water outside and replace the existing electric water heater with a tankless water heater. They were efficient, answered all my questions and got the job done within 24 hours of my call. very highly recommended.