After years of trying to locate our septic tank with other local plumping companies, Hallam with Benjamin Franklin Plumbing found the exact location in less than 2 minutes. He was prompt, knowledgeable and definitely went above the call or service to ensure we were well informed. Definitely recommend this company for all your plumping/septic needs.

Technician Noah came 8 o’clock on time and was able to unblock the sink line in short order and put back the plumbing. My wife and I were really impressed with his impeccable professionalism. This is the second time I have used Ben Franklin Plumbing for no hassle highly efficient handling and I highly recommend them. They do live up to Benjamin Franklin’s legacy.

I had major water damage in my house due to 3 burst pipes that froze up when my furnace malfunctioned. I contacted Ben Franklin late on Sunday afternoon and within the hour I received a call from the owner. I explained my situation and he said he would have someone contact me in the morning. At 7:15 on Monday morning I received a text message that a technician was on the way. He (Rob Williamson) arrived at my house around 7:45am! Incredible! He was able to locate the first of 3 burst pipes and repaired that one by 11:30. Turns out I needed major repair on my furnace including a new zone valve and a relay part that he had to order. He worked straight thru until after5pm and was joined by his manager Brian. I can honestly say these two were phenomenal! Both were compassionate to my situation, were very detailed on what they diagnosed the problem to be and what the required fix would entail. I found this entire experience (except of course dealing with all the inconveniences) to be a very satisfying one and would not hesitate for a second to refer this company to anyone in need of plumbing work! Fritz Engel South Windsor, CT

Austin was on time, professional demeanor, and competent. He listened when I described the issue. He was able to repair the drain line in a timely manner. Great job !!

Best ever for clogged drains. We’ve used them a couple times now and they have always been prompt and courteous. Cole was a trooper unclogging our drain due to tree roots. We would most definitely recommend them every time!

Matt was a fantastic technician, skilled at his job and so friendly. We were blessed to have him install our new sink and garbage disposal. I also appreciated his kindness in cleaning everything up. Job well done!

Alex Baudoin and Luke Stelly came to our home and installed a sink. They were both very professional. They were very patient. They were extremely friendly and did an excellent job. Definitely recommend them!

I had an emergency situation at 7 o'clock at night. I called and got David right away . He was here in an hour and did a fantastic job. He was knowledgeable, polite and felt like a member of the family. He had everything we needed and was able to complete 2 other jobs while he was here. I will NEVER call anyone else. Extremely satisfied!!

Quick and easy experience. No one wants to call a plumber but this was as good as it gets. The plumber Jonathan came out and found and explained the problem and the cost which was very reasonable. He made the repairs and it looks as good as new. Thank you Benjamin Franklin Plumbing.

Sam w Benjamin Franklin Plumbing was fantastic. Super great customer service. He took the time to really explain what he was doing, what he found and any further recommendations. I trusted his knowledge and was very happy with his service.