Anthony was wonderful. Very knowledgeable and careful when working so as to not make a mess. He made sure we were happy with his work before leaving. We will definitely request him again if we have any further issues

Don was amazing! He was very patient and explained everything! I am extremely grateful for his time and work today!

Ben Franklin were professional, efficient and fantastic! DJ called to explain everything before starting the work. They made signing the work agreement easy and it was a breeze doing business with them. DJ for the work win!!! A+

John came out in less time than I expected! He was courteous, knowledgeable and highly professional. He was able to isolate the problem and fix it in one visit. I think I found the plumber we will use for future issues…

Jeff was very thorough and personable. He showed me what he was doing and explained the reasons behind what was happening. I felt respected and valued as a customer. I appreciate his follow up and care.

We had Benjamin Franklin Plumbing of NWA replace our hot water heater and install a smart whole-home water shutoff system. From start to finish, the entire experience was excellent. I had the pleasure of working with three different team members throughout the process—Dillon, Sergio, and Craig—and every single one of them was incredibly helpful, professional, and easy to work with. From the initial quote to the final installation, communication was clear and timely. During the install, the team encountered a unique challenge specific to my home, and rather than pushing ahead blindly, they took the time to walk me through exactly what needed to be done, why it mattered, and how they would solve it. Their transparency and attention to detail gave me full confidence in their work. The installation was completed efficiently, and everything looks and functions great. I highly recommend them for anyone needing plumbing work done right the first time. I’ll definitely be using them again for future needs!

Very impressed with the service I received from Benjamin Franklin Plumbing. Everything was explained. So knew how to process with the correct option to me. Chris showed me what he was going to due to fix the drain clog in my house. Chris was very professional and efficient and made sure clean up was done before he left. I would recommend Benjamin Franklin Plumbing.

Arnoldo came in on an after hours emergency call and completely swapped out the water main line to the house. It looks better than the original install. He provided excellent work and customer service and showed the upmost professionalism. I would highly recommend Benjamin Franklin Plumbing.

The technicians were extremely friendly and knowledgeable. They were thorough and efficient and explained in detail options that we had with our water heater install. Benjamin Franklin plumbing is fortunate to have Hector and his coworker (so sorry I didn’t catch his name) on their team.Jon also did a good job explaining our options with the initial meeting that we had today.

Robert came out quick to repair a water main leak for our home. He took pride and care explaining his repairs. After completion he reassured us of the repairs done right. Extremely fair priced compared to others in the area. I will definitely keep their number on speed dial for the future.