Had a great experience with Benjamin Franklin Plumbing. Needed help with my water heater. They knew exactly what was wrong and repaired it within a couple of hours. Highly recommend.

Arnaldo was just the best! He really knows what his business, gave us great advice, and is one heck of a nice person. Our old pipes poised a challenge, but he cleared the issue quickly. Call Arnaldo, you will not be disappointed!

I cannot say enough good things. They are wonderful at what they do and charge a reasonable rate. They will include you in every single thing they do. Absolute professionals with an amazing work ethic and a great sense of humor ad well...(check out their Halloween pic)! I can't recommend them highly enough!

Professional, informative, and precision worker are how I'd describe our impression of Sean today. Quick to identify and correct the issues and he left the area clean as it was when he got here. Couldn't be happier, we will be sure to recommend your service to all. Thanks.

Wow! We haven’t experienced such a dedicated professional with a work ethic and commitment of doing a job beyond well in a long long time! Chris Bonnell is superb and exceptional! He communicated clearly what the cause of our sink clog was, (which was way more than a sink clog), and shared what he was doing to fix the problem every step of the way! Personable, respectful and just an awesome professional! We had a great experience!

I work for a management company in St Augustine. Saturday around 4-5 pm we had an issue at one of our properties. Our normal local vendor was not available. I contacted no less than 8 plumbers who say they have emergency service and none would come out. I couldn’t believe that as again it was still fairly early, it wasn’t like it was 1 am. The next on the google list was Benjamin Franklin plumbing. The person who answered was friendly and very helpful. They worked with their dispatch to make sure someone would be out. They explained it would not be for a few hours but someone would be out. I got a call around 8:30 from Chris the tech who would be coming. He told me he was on his way and what time he would be there. Chris arrived right when he said he would. I must say Chris was fantastic. This is an older property in the heart of downtown, so things were not easy. Chris worked through everything and resolved the issue. I can’t say enough great things about Chris and the entire experience with Benjamin Franklin Plumbing. From now on, they will be my first call when I need a plumbing vendor.

First of all, Steve was the individual that performed all work. Benjamin Franklin Plumbing (BFP) does not have him in the selection of individuals that work for BFP. Steve did a fantastic job, I learn things about the fuctions of my shower valves that I did not know. He answered all question to my satisfaction. If I have plumbing issues in the future, I'm calling BFP and Steve. Thanks for the fantastic job!

Preston was awesome and flushed our hot water heater and inspected the plumbing of our house. Super knowledgeable and professional! Highly recommend!

Owners Sarah and Ricky are great people and very trustworthy. They will go above and beyond to make sure you are well taken care of! Highly recommend them for all your plumbing needs.

Ray was honest and up-front about the work. We had an older tankless water heater and after going through some checks, he recommended that our unit was working fine and we did not need to do the service that was originally requested. He saved us a few bucks but I was more impressed that he did not push for a sale when one was not needed.