Hector did a fantastic job! Replaced all copper lines, replaced all shut off valves, rerouted a few lines that were not in code, replaced main shut off valve coming in from the street, replaced kitchen faucet, installed a new garbage disposal unit. The list goes on! Now we have peace of mind with no worries on plumbing issues. GREAT JOB!!!

Dan F. did a great job installing a new water line, new shut off valves, heat tape, & pipe insulation on my mobile home. When he came out to give me the estimate, he showed me the water line and the connections & explained things in detail (so that I could understand) and pointed out potential problems that could easily be handled during the project. He gave me two estimates. One for the basic installation of the Heat Tape & One to additionally fix the potential problems. I really appreciated that. He seemed very knowledgeable, he understood my concerns, and I felt like I could trust him by his demeaner and the way he was explaining everything to me. He helped me with the financing, which was super easy & I was approved in minutes. He was also very respectful, wearing the booties to enter my home and cleaning up everything. It was a very good experience. I feel so much better now that my home is ready for the cold weather. I will definitely call them again if I need anything. Thank you Dan ! I really appreciate everything you did !

Crew was very knowledgeable and courteous. I am very pleased with the work and how promptly it was done The guy that showed up at my house to give us the estimate and did the work I wanted to add his name Peyton Job well done. There was a problem with the ground, sinking in huge Sinkholes I called them nobody ever called me back so I called again. Somebody said they would return my call still to this day. No phone call. I would not recommend using this company ever again. They do great work but when something’s wrong, they don’t wanna fix what’s wrong or even call you back

Fast and effective service. John was kind and friendly. Iam not sure about the general market price pressure reducing volve and water heater expansion tank replacement however they seem to be reasonable compared to other contractors and helped us on the same day. Good work John appreciate your patience

The technicians were extremely friendly and knowledgeable. They were thorough and efficient and explained in detail options that we had with our water heater install. Benjamin Franklin plumbing is fortunate to have Hector and his coworker (so sorry I didn’t catch his name) on their team.Jon also did a good job explaining our options with the initial meeting that we had today.