A great company from their office personnel to their field personnel. From the time I spoke to them the process was straight forward clear and concise. They even picked up my water heater from Home Depot. Very professional, a price you can’t beat. Alex and Trey got the job done in an efficient manner and even came back when I was having an issue and sorted it out no questions asked. Any time I have a plumbing issue this will be my go to company. I’ve dealt with a lot of others here in the Lafayette area but their attention for customer service can’t be bested.

Alex and Luke were prompt, kept us informed on arrival time. They went right to work addressing our problem. They were very respectful of our home, very professional and informative of the problem and gave us tips on how to avoid future problems with our sink backing up. We highly recommend these gentleman and the company they represented.

Alex Baudoin and Luke Stelly came to our home and installed a sink. They were both very professional. They were very patient. They were extremely friendly and did an excellent job. Definitely recommend them!

Amazing service from the person who answered the phone to the plumbers, Luke Stelly & Alex Baudoin, who solved the issue. Ben Franklin Plumbing is top notch and my go-to plumbing company in town. Thanks for making the process hassle free

Alex and Luke were tremendously helpful and knowledgeable in all plumbing areas. They solved the problem with a reasonable solution where as another company wanted to rip the entire wall down! Problem was resolved in less than an hour! Quick, efficient and professional! Would recommend them to assist with any plumbing needs! They even gave me helpful tips to prevent issues in the future!