A great company from their office personnel to their field personnel. From the time I spoke to them the process was straight forward clear and concise. They even picked up my water heater from Home Depot. Very professional, a price you can’t beat. Alex and Trey got the job done in an efficient manner and even came back when I was having an issue and sorted it out no questions asked. Any time I have a plumbing issue this will be my go to company. I’ve dealt with a lot of others here in the Lafayette area but their attention for customer service can’t be best.

JD Workman was incredible! He diagnosed the situation fast ; ordered new parts; and fixed our kitchen faucet perfectly!! We were very pleased—he was both professional and courteous…would highly recommend him and Ben Franklin!

I cannot say enough good things. They are wonderful at what they do and charge a reasonable rate. They will include you in every single thing they do. Absolute professionals with an amazing work ethic and a great sense of humor ad well...(check out their Halloween pic)! I can't recommend them highly enough!

Mr. James, Trey, & Luke were the BEST TEAM to come out and fix our plumbing problems. We have called other plumbers before but always ended up back at square one. With this teams knowledge and expertise they were able fix the underlying issues!!! We are beyond grateful & feel a relief of being well taken care of.. HIGHLY RECOMMEND THIS COMPANY!!!!!

These guys are awesome they were very knowledgeable and got down to business and got the drain line repaired in short order. They both had nice company uniforms on and were very professional . I’m so glad we called Ben Franklin plumbing and I will tell my friends about them.