As a first time customer, I was extremely impressed with the quality and timeliness of the work as well the professionalism shown from Alex (Olice ) and his assistant. They reinstalled my under mount sink, garbage disposal and plumbing under sink. I will definitely be using them again for future services.

The guys at Benjamin Franklin in Balch Springs are awesome!!! From scheduling the service to getting what we needed, everything was exceptional! I asked for a late appointment so I would haven’t to miss much work & they obliged. Olice showed up & was quick to assess & give us different quotes to work with. What they charged to fix the issue & replace our toilet was what the first company was wanting to charge us just to fix the issue! (That co. was sent out by our home warranty people) since it was after 6pm I didn’t think we would be getting the work done the same day, but our technician said it was no issue & got us taken care of within a couple of hours! We are so appreciative of his work & the company. They will def have our business going forward & all recommendations to anyone asking in our area!

Super amazing team. They have had to come out a couple of times since we needed a water heater and the tech, Alex, is super nice and knowledgeable. He’s also super quick. Ross, the owner, is great. He’s very patient and answers any questions you have. Highly recommend this company!

Olice was very professional and informative explaining everything in great detail. Ross was very friendly and helpful on the phone making it a pleasant process. Enjoyed talking with both guys and would highly recommend this company to ANYONE!!!!!